This review is based on my combined experience of two back facials.(I wish that I could rate this place a 3.5 as an average of the two.) Both of my appointments were with Dana Scott. The first back facial I had was absolutely lovely. Dana was so kind and professional. My back was broken out(hence my need for the back facial), but she treated my skin in the most comfortable and thorough way possible. When I went back the second time, my skin had significantly improved, but my experience wasn’t quite as good. Maybe Dana was having a bad day, but she didn’t seem happy to be there at all at the beginning of the appointment. The rest of the appointment was great, except for part of the massage. I really probably should have said something, but I am «double-jointed» in some places, so the way they were massaged was actually painful at some points from bones rubbing together. This, in turn, caused my shoulder muscles to tense, which then were massaged to get them to loosen, which then made them quite sore. Other than that, it was great, and I can’t blame it on her, because I should have spoken up when I was uncomfortable. If you are suffering from back acne, I would definitely recommend this, though! She extracts all of the blackheads and other grossness, cleans the skin, and soothes it, as well. After just one session, I noticed a significant improvement in the clearness of my skin and complexion after a couples of days. I’m so happy that I’ll be able to wear tank tops and swim suits without being embarrassed about horrible breakouts on my shoulders and back this summer!