XFINITY

Very rude and bad service they just try to get as much customer as possible no matter what. They treat customers like they are doing them a favor…
–Communicating with customers without respecting current customer waiting
–giving false information like if you go to other Comcast at Lafayette they make you wait for 2 hours
–talking fast and acting like being so busy
–asked me to leave store and talk with Comcast representative on the phone regarding to their mistake which is so rude

These bastards absolutely screw the residents of West Lafayette. Their prices are high and the service is garbage. Their cable internet is slower than DSL. I had them as my ISP for three years during college. It was awful. Every time I called in to complain about the horrible speeds, I was told that it was because there were so many people using it per block that it couldn’t be any faster. Bullshit. I have since lived in two large cities and the internet was blazing fast. There were significantly more people per block and the speeds were still better. They are either too cheap to upgrade their network infrastructure in West Lafayette or they are throttling the speeds so that the college kids can’t gobble up bandwidth. Either way, it’s crap. I really hope that AT&T expands their UVerse service in the area or more ISP’s start up shop. Comcast has a monopoly of the market there so they can get away with this crap. If there were more options, they would get their act together and start treating the citizens of West Lafayette like they should be. When I moved away and switched to UVerse DSL, it was significantly faster than my comcast there was. I switched back to comcast for my new apartment and the service (supposedly the same speed as I was being served with in WL) is super fast compared to what it was in West Lafayette. Funny thing is, I have more people living on my street now than I did in WL. Don’t stand for this crap. If you have another option, take your business elsewhere.

Bad product, bad service. What more needs to be said. Our internet service is horrible and when I try work with them they continually say it is in the house. I have had DSL (could only get 1meg rate) that performed better than their cable and I use the same networking equipment hooked up to the vendor access point. They are a monopoly, it is that plain and simple. OH WAIT, there is competition come to the «metro» area and will be providing all the same inter“NET” services as comcast with one small difference, it wont stink!!!

Bad attitude. As someone who’s supposed to sell business he surprisingly said whatever. No wonder no one wants service there.