Planet Fitness – Lagrange

This gym is literally a joke. It is the exact opposite of what a «judgment free zone» is supposed to be. I’ve been a member here for a little over 2 months and frequent this gym at least 3 times a week with my husband and teenage son. Here is a snapshot of my experiences: the 30 min workout area is over run with people sitting on machines for 20+ min on their phones instead of working out, teenage boys in hoodies cursing loudly, and slamming machines, someone pooped on the floor of the men’s shower twice, and just yesterday a meat-​head threw a 45lb weight at my husband’s feet all because he was asked not to remove the weight off of the leg press machine we were actively using! Management has been made aware and acknowledge knowing about these issues, yet nothing is done. This behavior is allowed and it is out of control. I am a U.S. Marine veteran and have been to many gyms in my life, but I have NEVER been to a gym with an environment so tasteless, rude, and stressful. Horrible!

I get it’s a judgement free zone. That’s great. But my biggest concern is that the medicine calls have been gone for quite some time. Not sure why. Also I’ve started going to the gym everyday for about three weeks now and noticed that they removed the scales. Why?! It’s still a gym. I’d like to know the progression of my weight loss journey, but I can’t because there’s no scale.

My entire family holds memberships here besides me, as I don’t live in the area. Nice gym. Very clean. Clean locker rooms, updated equipment. And as with all planet fitnesses, the membership deal can’t be beat. The only thing is say, and this is nitpicking, it’s be nice to see some resistance stretch bands.

I stopped in finally committed to joining, since I could use Planet fitness at any location around the country, as I travel. I’d like to at least feel out the gym, where i would be spending most of my workouts while I’m home. It’s New Years’ Day, I asked the receptionist if i could have a one day pass to check out the gym, sure that will be $ 20. $ 20 for one day, I thought it was $ 10/​mo, $ 20 for full deal. Yep, $ 20 for a visit. I’ve never heard of that, I could not even walk around, but could be escorted by her. Forget it, I’ll find a friendlier gym, not one that won’t let me check it out. No wonder after reading the reviews, place is a mess. Looked depressing too, back and purple. Dark inside. You get what you pay for, I’ll look for a better gym for a work out.

I go here during the late night and this place is always clean and all the weights are in their proper place in the racks. The machines are always clean as well as the benches. I don’t do the cardio but they seem to work ok. There is always enough paper towel and spray bottles unlike some other places. The night staff is especially nice, friendly, and professional.

Meh. I recently quit this gym after taking up running outside. The location is convent and when I was going between 6:30−8am it wasn’t that crowded, always could get machine without a wait. I found quite a number of the members to be rude (judgement free my ass!) and had actually had a few times when showering where the curtain was yanked back because another member thought it was empty! Really? You didn’t see my feet or hear the water? Water pressure in the showers was terrible and drains were very slow. Actually wound up with dandruff because I couldn’t wash the shampoo out of my hair. Many times outlets or hair dryers in the locker room didn’t work. A number of machines were broken for months and not fixed. Treadmills could be super wobbly especially if using an incline. Not many free weights or stretching areas and also virtually no mirrors to check form. I can’t complain about the price but still for all the negatives just wasn’t worth it for me anymore.

WAY too hot inside. Humidity coming from the locker rooms makes running on the treadmills an extremely hot and uncomfortable experience. Also, the water pressure in the showers is pathetic. It’s like a little trickle — makes it almost impossible to wash your hair because you can’t get the shampoo out. The ‘free consultation’ they provide is a bit of a joke. The trainer talks to you like your an absolute moron and basically has you fill out your fitness goals on the first consultation and doesn’t even show you how to use any of the machines or actually formulate a program for you until the second visit. I was really not impressed. No classes of any kind offered — another big minus in my opinion. And my biggest complaint is the hoops you have to jump through to cancel your membership. I called to cancel and was told I can’t cancel by phone. I have to either send in a letter via certified mail (ridiculous) or come into the gym (which is really if you have a severe back injury and that’s why your cancelling your membership in the first place)! Anyway, I was told I could come into the gym any time before June 10, 2014 to cancel my membership so I would avoid being billed AGAIN for another month ($ 19.99). So I wrote it on my calendar and also put the date in my phone. I managed to get over to the gym about a week before that and then the girl at the desk tells me «We’re actually in the middle of a billing cycle…» yada yada and that I’m going to be charged for another month. I was livid. I explained to her this is impossible because when I called I was told that I had until ⁶⁄₁₀ to come in or get a certified letter in. She agreed the girl on the phone gave me the wrong date — but did she excuse the charge to me? No. Now, today I just saw on my bank statement I was just billed $ 39.99 (this is the usual start-​up/​initiation fee they billed me when I signed up ages ago). So… I need to call them AGAIN. All in all, since my first call to cancel, I’ve been charged $ 60.00 for a membership I am, at the moment, physically incapable of using. I have the paperwork from the first week of June that shows I cancelled so I now need to spend more time getting this issue resolved. I will NEVER EVER go to another Planet Fitness again.
One other negative, many of the TVs on a lot of the ellipticals and treadmills, don’t work. You get on a machine and start your run — go to turn the TV on — and discover your out of luck. They don’t even put a sign on it so you know which ones don’t work.
The only pluses with this gym were that it was relatively clean, never seemed to run out of available lockers or parking and basically, it’s a convenient location right off the Taconic Parkway. Other than that, I would look elsewhere. God forbid you ever want to cancel, have fun with that! What a scam.

The concept is great… a gym for every body and every wallet. I love that it’s only $ 10 a month, after the yearly registration fee.
However.
I have to say, this gym is going downhill, and fast. Many of the TVs don’t work in one manner or other. One is stuck on one channel, some have busted earphone jacks or CCTV buttons, some have remotes hanging off the machines, and some just plain don’t work.
I drove 17 minutes to this gym the other night after work, only to drive all through the parking lot looking unsuccessfully for a spot before returning home in to use my own dilapidated treadmill. Just as well, the place can be downright stinky at that time of day, not to mention humid.
Those frustrations aside, it is what it is intended to be. They have lots of cardio equipment and doubles of most machines, at least the ones I use. Friday night and weekends are better times to try, but remember that they close at 7pm on Saturday and Sunday.
Update 8÷1÷2015: some signs of improvement. New hair dryers where they were broken or missing in the ladies room. Paper towels out on the floor are no longer like tissues. However I still see some equipment with pads needing replacement, and the CC on today’s treadmill TV did not work.

Worked out there for 2 years. A good place to get an all around workout as long as you work around the busiest times 5−7pm. For the price you can’t beat it! Usually a friendly staff and tons of cardio machines to choose from. Will miss this place for sure.