In the past, I gave Coast Hardware a perfect 5 star rating due to their customer service. However I’m updating it to a 4 due to their customer return policy. The front desk cashiers are not authorized to process returns and require to you to visit the back area for returns. This area also helps new customers and I found myself waiting awhile for help. Then I had to complete a return request on a piece of paper and return back to the cashier. I feel the entire experience can be completed at the front and requiring the customers to go to the back area first is a waste of time for both the employee and customer.
Andrew S.
Rating des Ortes: 4 Laguna Niguel, CA
They’ve got everything here. Anything you’d need for the beach too. If you need something quickly because you fixing something at home, they’ve probably got what you need
Anne G.
Rating des Ortes: 5 Huntington Beach, CA
Look for the picket fence painted shelves in the paint department at Coast Hardware that hold 31 colors of NOVOC, Non-Toxic, Acrylic Chalk Paint that requires no priming or sanding. They also have a great product called LIQWAX which is a brush on liquid wax. No more dealing with conventional waxes! Just brush the LIQWAX on and let dry. No rubbing or buffing needed! Beautiful waxed look without all of the work or toxicity! Comes in Sheer, Pearl, Brown and Black. Great paints and finishes that offer a safe alternative for your DIY distressing and re-purposing of furniture! Coast Hardware is the exclusive Laguna Beach retailer of Gilbertson’s Safe Paints & Finishes. Come by and get some jars of paints and LIQWAX for your next projects. Bring new life back into your old furniture.
Nick K.
Rating des Ortes: 5 Marina, CA
One evening my wife called me and said she had left the dome light on in her car and it wouldn’t start. It was getting late and with very few options in Laguna Beach for auto parts stores I went to Coast Hardware for a set of jumper cables. When I arrived the store had just closed and the owners were locking up. I told them that all I needed was a set of jumper cables and they opened the doors, booted the POS terminal back up and rang me up for the jumper cables. The service level here is second to none.
Sarah M.
Rating des Ortes: 5 Amherst, NH
A great store! Hardware and paint– sure. But how about beach items, kitchen and housewares, décor, plumbing, bed and bath, and gifts? They have that too! Plus great customer service, friendly staff and a dog friendly store! If you need it in Laguna– Coast probably has it!
Helena N.
Rating des Ortes: 4 Los Angeles, CA
The staff at Coast Hardware are extremely helpful and friendly. They took extra time to help me with something very specific that I needed. If they don’t have what you are looking for they will order it for you. I’d definitely go back here again.
Lindsay G.
Rating des Ortes: 4 Kailua, HI
The ONLY reason I’m giving Coast Hardware 4 stars instead of 5 is because they are slightly more expensive than their bigger competitors. Then again, that’s what happens when you go to a smaller, more local place. Everyone here is super friendly, more than willing to help you find things and answer any questions you may have. As other reviewers have mentioned, they also have a huge variety of items not usually available in hardware stores. I even got one of those cute Laguna Beach license plate covers there. I had been looking everywhere for one, and stumbled across it at Coast Hardware. All in all: great store, great staff, and great location :)
Robert C.
Rating des Ortes: 5 Los Angeles, CA
A wonderful, old fashioned, hardware store. The clerks are friendly and knowledgeable. Check it out!
Raymond H.
Rating des Ortes: 5 Irvine, CA
Never thought I’d Unilocal a hardware store but I’m doing it because this one in Laguna Beach deserves recognition for their excellent and attentive customer service. I often head over for emergency items because it’s convenient. Puuka the checker is always super friendly as are all the rest of the team. They are always circulating the store and answering any questions because they want to, not because they have to. So refreshing to find in a hardware store.
Dancer A.
Rating des Ortes: 5 Laguna Beach, CA
As a woman who would think that a hardware store would be a place to shop… well, it is. Not only for hardware related things but for wonderful gifts. They have a great kitchen dept. and I can find anything I want there. I even took my sister, visiting from another state, there to shop and she couldn’t believe how wonderful it is. Check it out – you won’t be sorry.
Tripp M.
Rating des Ortes: 4 Laguna Beach, CA
If you need a quick thing they probably have it. Nice people and good service.
Stephen C.
Rating des Ortes: 5 Aliso Viejo, CA
I’ve been going to Coast Hardware for the past 20 years. I have always found the store to have everything I need and the people who work there are always really nice and helpful. It’s really convenient to where I work too.
Smokie T.
Rating des Ortes: 4 Laguna Beach, CA
Okay, they don’t have ten brands and sizes of everything like Home Depot but they’ve got more than the basics covered. It’s there smack in the middle of town, just the place to hit along with the rest of your downtown errands. And as others have noted, it’s more than«just a hardware store», with a wide variety of kitchen toys, small appliances, garden goodies, and slick gifts. I bet my owner could find a great new chow bowl here for me! They will help you, and you won’t get lost inside this store, but you still may end up going to the bigger or specialized stores if you need something more on the esoteric side, like parts for a Hansgrohe faucet or a Gainsborough lock. But you’ll be fine for all things Price Pfister or Kwikset! Parking can be a tad tricky during certain times of the day but that’s more related to the nimrods that don’t have the consideration to park carefully. For balance it would be nice to suggest something that needs improvement– but I can’t think of anything. Well, I guess they could put the rodent control shelf space to better use, because that’s cutting into my business!
Heidi M.
Rating des Ortes: 5 Laguna Beach, CA
Gift shopping at the hardware store? YES. Along with the usual hardware stuff, they’ve got a nice selection of kitchen items and local laguna type gifts. I mean, normally going to the hardware store is not on my list of fun chores, but Coast Hardware has made it liveable. This is the BEST hardware. These guys: 1) are extremely helpful and friendly 2) 99% of the time have the product you need 3) If they don’t have it, they’ll order it for you. Love you guys!