DB&B Salon

Came in to make an appointment and to see if they could take me and the lobby was busy. I’m guessing it was the hairstylists. They all looked at each other and finally one said that she would take me. Ok well you didn’t have to, I was fine any other day but whatever.
So she seated me and it was all very nice. I just wanted a quick wash and blow dry, nothing crazy. I couldn’t remember the hairstylists name but she was pretty nice. The wash was good, but then the blowdry wasn’t as good.
I don’t think I’ve ever had so much of my hair pulled out as I did there. I did not like that experience.
I’m giving them 3 stars because they were able to take care of me and the end result of my hair was very pretty. The hair stylist might have been a little tired which resulted in the hair pulling. The experience was merely ok.

Just a trim in the back. Stylist was very kind and honored the discount even though new owners. Salon was quiet at the time of visit. Happy with the experience.

For the mani pedi
I purchased a groupon to come here a few months ago– just now getting to the review. I really don’t like leaving poor reviews but here goes:
The place was very cute, once I was finally able to make an appointment to come in– it seems that they are very busy? Once seated it took forever to finally get started– they only had 2 people working and despite my appointment the manager/​owner? «fit someone in» ahead of me (I could hear the conversation). This was not the manicurist/pedicurist’s fault though and he was VERY friendly. I paid extra for a French gel manicure and absolutely loved it– FOR ABOUT 2 DAYS
Yes my gel manicure started chipping almost the very next day. If that wasn’t bad– which it was since I paid for gel so that it would at least last through the event I had 3 days later– the white started yellowing. By the time my event came around I actually had to remove the polish as my nails looked disgusting. Like a brownish yellow French tip. NOT AT ALL the look I was going for. So yeah the place is cute and the mani/​pedi staff was lovely. The product is not worth paying for.

Beautiful salon! It feels so clean and luxurious — I immediately felt relaxed. The owner is really nice; she was accommodating to my last minute rescheduling which I was thankful for and greeted me immediately as I entered.
I don’t remember the name of the person who did my gel manicure and pedicure, but it was a nice Vietnamese guy in his 20’s or early 30’s. My gel mani turned out great and didn’t chip for 3 weeks! Loved my pedicure too. Great experience overall.

I honestly don’t know whats going on with the place. My friend and I went when we first purchased the groupon and the man and lady manicurists were awesome. We made an appointment to go back (almost 2 weeks in advance) and when we got there we had to wait 45 minutes and they only had ONE nail person. She said it would be 30 more minutes in addition to the 45 we had already waited because the person before us had upgraded their treatment. There was no front desk people to assist either. An hour after our scheduled appointment we ended up walking out and don’t plan to return. Oh and while we were there four more people walked in (2 had appointments too) and ended up walking out to! To the manager– people are coming in your salon but there is NO STAFF to assist customers! People were literally walking out because of the lack of help!

Worst customer service at a nail salon I’ve ever experience. I call to schedule an appointment and the lady told me to call back later when she has her schedule book. This happened TWICE!

I haven’t even gone to the place and I already don’t think I will. I bought a groupon for a mani/​pedi for me and my sister so we can get our nails done for our birthday.
My sister called a week before we wanted our appointment so we can make we get one. She called on a Sunday to make the appointments and the lady that answered the phone told her that she had to call the next day because they don’t make appointments on Sundays, so she called the next day which was a week before we wanted to have the appointment. When she called, the lady that answered said that they only make mani/​pedi appointments for Friday’s so we were not able to make out appointments for the following Monday when we wanted to have our mani/​pedis which we were a little disappointed about but were fine because Friday worked for both of us but we had to make our appointments an hour after each other because they only have one manicurist, of course we were upset about that as well because we wanted to get our nails done together at the same time, but we said that we were fine with that.
Then 3 days before our appointments (today) they called to tell us that we have to change our appointments to the following day because the manicurist only works one day a week and won’t be working on Friday. Why would you schedule appointments for mani/​pedis on the day you know that the manicurist will not be there!?! And why would you only have one manicurist if this is a nail salon!?! Then the lady explains that the manicurist was actually in earlier today but they couldn’t fit us in. So I we have to do it on for the day after we originally scheduled our appointments for.
After all this hassle I don’t know if I’m even going to try to go to this place! I haven’t even stepped foot inside the salon and I already know that I don’t like it. This is such bad service, I can’t believe a nail salon would do that.

Never ever ever again! I needed a haircut, and usually just go to the school down the street since I only get about an inch trim each time. But sometimes it can take so long and I usually get my nails done here so I figured why not. I’ve been growing my hair out for over 2 and a half years and keeping it long for a wedding and it was all ruined here in a half hour. Now everything I envisioned is gone. I said to just trim an INCH and no exaggeration over 6 –10 inches later I ran out of there crying. I cry every single time I look in the mirror or wash my hair.
There are only two things I said, I need to be able to put all my hair back to run– so no bangs and take off no more than an inch as I’m keeping it long. I sat in the chair crying after the first cut which was so much there was no going back (it was well over 6 inches off giving me bangs that didn’t reach my eyebrows. So no more keeping those out of my face ever) lady didn’t give a crap that I was sitting there crying after I realized what she did. In the end I now have barely to my shoulders. And more around my face what looks like a bowl cut. Horrible! And it’s so short I can’t put it up or do anything while I grow out these horrible horrible «layers» When done I calmly said «I said only an inch» Then she tried to convince me she only took an inch off. Wtf! There is a ton of hair on the floor I’m not an idiot. My hair was just past my boobs and now it BaRELY reached my shoulders. So much for the long wedding hair I planned. I was very calm because I was just so sad and then the other hairstylists came over and just tried to convince me the 80s style haircut she just gave me was cute. Avoid their hairstylists at all costs! Unless you don’t really care what you get because it really doesn’t matter what you want.

I really wanted to like this place, but I ended up having a pretty terrible experience here. I got a groupon for a mani pedi over Christmas time and I have been trying to set up appointments at different times throughout the course of a few months. I finally ended up getting an appointment a couple of days before I left on a long trip. I spoke to the salon five different times before my actual appointment because they kept changing my date/​time saying there wasn’t going to be a manicurist in the salon on this particular Sunday or Monday. I got a call an hour before my appointment and they said my appointment was a mistake and I needed to reschedule. I got another call the following day saying I could come in in a few hours for my mani pedi.
When I finally got to the salon it was completely empty. One woman walked up to me and gave me a confused look and asked if I had an appointment. I told her I was JUST contacted by THEM about my appointment. The woman seemed frazzled and then told me she’d go get the mani pedi supplies ready. I was pretty hesitant about the whole thing because the woman obviously wasn’t confident about doing nails.
I sat down in the chair and I knew immediately she really didn’t have any idea what she was doing. She told me her specialty was hair but sometimes she did nails. The woman was very nice and definitely trying her best, but she obviously wasn’t a manicurist. My cuticles weren’t trimmed, polish got all over my skin rather than my actual nails, the polish wasn’t painted on evenly at all, and all of my nails were filed into completely different shapes. It also took a good hour and a half to complete all of this.
I really hoped this place was going to be good, but all I saw was disorganization and confusion among the staff. Nobody was on the same page and i spoke to a different person on the phone every time called the salon or they called me. I was disappointed to basically wasted the groupon.

I love this salon, the inside is soooo nice and pretty and best part is the quality when they did my hair. Johnny cut my hair and took about 5inch off! And the results were great! I love my new length. The service are great bc they’re polite and understanding of what I want done w my hair and recommendations r on point. Lastly, the owners are also very professional! Thanks again for the service.
Melissa.

My friend and I had a great pedi and meni with truly manicurist that don’t need to be told how to do it. And for the past complaints on schedule time, they are aware and improving on it.
We are going back even without a Groupon

Definitely not a good experience.
Called a week in advance to make an appointment for me and my dude to get a pedi/​mani. Called in again the day prior to our appointment, a lady picked up the phone and spend 20min talking to me, first she couldn’t find my appointment while having a hard time communicating to me, then she found it but it was the wrong time, then she put me on hold while completely confused about a simple task and went to look for someone else to help me. Finally spoke to another lady who confirmed my appointment for 6pm the next day.
Day of my appointment, I came in and a man was assigned to me, not the lady Kim who I initially booked for. Kim was doing mani/​pedi for someone else. The guy was really terrible, he was rushing through every step and cutting corners. Kim was doing another women who sat next to me and I finished 10min before her and started 10min later than her. He also did many steps backwards: buffed my nail, then put on lotion, have me a very short hand massage and then started to apply nail polish. Um there’s still lotion on my nails, how is the polish suppose to stay on the lotion? Completely wrong.
Once he finished my nails, he started to sweep the floor and then tells me that they are closed and that my dude had to reschedule for a different day, when I confirmed both appointments just the day before. I was furious, had to talk to the front desk lady to clear things up. Super disorganized! Then Kim had to stay late and finish our appointment.
Definitely do not recommend!

**This review is for a manicure/​pedicure**
I bought a deal on Groupon for this place to get a manicure/​pedicure. It took 3 times to actually find a time when I could come in — they book up pretty quick. Finally I got an appointment before my trip and the man who booked it was sweet & very accommodating.
Parking is easy — park near Macy’s and hen there’s a mall entrance to the side that leads right to the salon.
They don’t have massaging chairs and the thing you put your feet into is just a moveable bucket. The foot thing is attached to your pedicurists chair so I kept pushing her around cause I wanted to relax my legs. The chairs are comfortable but bad for pedicures.
She was super rushed thru the pedicure and didn’t do much. I had handed her 2 colors (1 for nails; 1 for feet) she didn’t even ask which was which and painted my feet the wrong color. Not a huge deal but yeah — I was too busy writing this article to notice so that was both our bads.
She was very nice but didn’t speak much to me.
I would never come back here for a pedicure because it just wasn’t a good experience. Rushed & uncomfortable. No idea how hair services are.

I really tried to give this place a chance, but they didn’t really allow me to.
This is not a review for any of the services that they provide, just about how hard it was to get any of the services.
I’ve past by this place a number of times while at the mall. They are never busy, I think I’ve seen at most two customers in there at once. So when I came by to try them out, I figured that it would be no problem. I walk in and lady at the froth desk is on the phone, once she gets off the phone she asks me if I have an appointment and I say no. And right away she says that the wait will be over two hours, she didn’t even ask what I needed. So I just say okay, maybe next time.
So then the next time I wanted a mani pedi, I decided to give them a call to make an appointment first. I called the number attached to their Unilocal page, just rings and rings no answer and you can’t even leave a message. Okay, so maybe someone else was on the other line or something. I call again 30 mins later, same thing, no answer. So I’m thinking that maybe the number on their Unilocal page is wrong or has changed, so I go to their website, it’s the same number.
The next time I was at the mall, maybe a week after I called, I was walking by the salon and their doors were closed but the lights were on. I didn’t see anyone in the store and there was no sign on the door saying that they were closed.
So, I guess they work by appointment only but never answer their phones so that you can set an appointment. And they also have it listed that they are open when in fact they are really closed. Not really sure how a new salon expects to gain new or even retain their customers with business practices like this.

Came in for a pedicure and a trim/​colour, was very late for my appointment but they were very quick to accommodate. Great and relaxing pedicure in a beautiful and clean salon. Unlike other salons they *actually* listened when I said «just a trim». The color was beautiful as well!
Owner was also very friendly. Overall a nice experience!

If there was an option for a higher rating, I would rate them higher. I went for the first time when Groupon was offering a great deal for a mani pedi. The salon is absolutely gorgeous. Super cute! The work they did on my acrylics was awesome as well as my pedicure. The owner is super nice and built a great relationship with me I felt as well as the two other girls in the salon. She made us feel comfortable and pampered. I definitely would recommend DB&B and will be returning!

It’s my second visit at DB&B. Tracy did my pedicure and Rosa did my manicure. I am really happy with my services. I will be returning. I like how it’s not super busy, it’s relaxing.

I really liked this place at first. They’re right by my work, so I can go during my lunch break to get my nails done.
Tracy did a good job on my gel mani. Fast forward to the 10^th day, 3 of my nails have already chipped off and the remaining 7 are all lifting. I don’t really use my hands that often, so I don’t understand why they started to chip and peel so quickly. Even when I was working at a bar & constantly had my hands in water, a gel mani would last me AT LEAST 2 weeks before any signs of wear and tear on the gel mani.

Ask for Kevin!
I had completely forgotten that I purchased a Groupon here for a gel manicure. So when I walked in on Saturday morning, I thought it was going to be a crisis because I really needed to get my nails done for my cousin’s wedding later on that evening. I had no appointment and it seemed like they weren’t going to be able to accomodate me despite the fact that there were only two other customers inside. But they were able to bring me in, after less than a ten minute wait.
It looks very posh and clean inside. I like how it’s set up very professionally, unlike the usual manicure place where the employees loiter around and eat at the chair next to you while you get your nails done. Ugh, I find that so annoying and very unprofessional.
Not this place! Added bonus, you can also get your hair done for a complete mini makeover. No haircuts though, just blowdry and style.
TIP: Schedule an appointment, and receive 15% off services.
Kevin was so detailed and precise with my manicure. He was a little shy, I had to ask him for his name (for Unilocal review purposes) and where he was from (just so he would loosen up a bit) and had small talk with him. While we were chatting, he was almost micro managing his own work. He meticulously trimmed my ragged cuticles, and did not rush applying the gel nail polish. I can’t stand it when manicurists rush applying the color and they have to scrape off stray polish from my fingers with THEIR nails, or rub it off with acetone, which dries out my cuticles. Not Kevin.
3 weeks later, my gel manicure is still gorgeous, unchipped and shiny! I will definitely come back!

My first Pedi, as I man I was hesitant. They made me feel comfortable. It was nice to get the foot attention after wearing combat boots for a year.