Elements Massage

I knew it was last minute but, I called to see if I could get an appointment for my husband and I on Valentine’s Day. I spoke to Emily and she was so sweet and wonderful helping to find availability for my husband and I with the right therapist at the right time. Thank you so much! Sooo excited for my massage! :)

Love rosita! Oh my! Beautiful person inside and out. Very helpful and courteous. I had a great experience at Elements.

Had two massages here from two different girls. Very happy with both massages as they were great quality. Plan to go back again real soon. Highly recommend Elements for a massage.

The massage I received was very good, I have no complaints about that whatsoever. However, I was on monthly payment program and needed to cancel and this was a nightmare. I called to cancel and they said I had come in to the office to cancel. I asked them to email me the form and they said they would not email me the cancellation form and that I had to come in to the office. I was told that was their policy and that was the only way I could cancel. I even said I was out of town and wouldn’t be back for quite some time, but was told basically, «too bad». I then wrote an email to the manager and told him they did not have my permission to charge my card and if they did this would be fraud. Finally, they agreed to email me the cancellation form and I turned it in. I hope they do not still charge my credit card.

I came in on a groupon, and my first 90 minute appointment was stopped abruptly as she ran out of time (my left leg didn’t need the massage, nor my arms I guess). It was the oddest ending to a massage I’ve received. But hit on the way out the door to join their club and explaining I wasn’t sure since I just left a monthly with Massage Envy. And they giggled and said they are nothing like ME and was told it was not restrictive, and can be cancelled at any time, just simply call or come in… so I signed up. I tried to find a masseuse I enjoyed and finally did and then by the next appointment she had left! Back to starting over, couldn’t get anyone that I wanted to go back to and with massages piling up, I figured maybe I just need to cancel by «simply» calling, in which I was told I had to come in. I got in and they said I can cancel but I had to give 30 days notice and since the billing cycle was the day before (when I made the call) they would still need to charge me for the next month (how is this not like Massage Envy again??). So now I have two massages banked. I won’t ever do a monthly arrangement again. As far as the location goes, it’s fine. It’s fairly quiet. Not sound proof quiet, but you don’t hear everything from room to room. Each masseuse has their own style, and it’s just a matter of finding the one that works for you. I just didn’t.

My 1^st visit. Very pleasant, relaxing and clean. Gals at the front desk greeted me with warmth & care. AMBER IS AMAZING! She listened to my concerns and went straight to work. No nonsense. Excellent knowledge & experience to relieve me of my main concerns and pain. I left with 80% LESS pain which was a HUGE accomplishment. I can’t wait till my next visit with Amber. Thank you!

My husband and I each scheduled a 1 hr full body massage last week. My massage was great, however my husband had a very poor experience. I contacted the spa and explained my husband’s experience. They offered for him to come back at no cost. 5 days later my husband and I revisted for another 1hr full body massage. My husband could not have been happier with his experience. He left feeling so relaxed, sore muscles and tension gone. We love this spa and will definitely be back.

I read about Elements Massage’s good review, and decided to give this place a try with the introductory price. That was almost one year ago. I used to get Groupon discounts for massages, and went places to places. I never felt good enough about a place to make a commitment until I had that massage at Elements. I immediately joined the membership program right after.
My massage therapist is Jill. She is truly amazing. When I come in with pain and stress, it’s all gone by the time she finishes the massage. She uses hot stones without extra charges and I love hot stone massage on my back! Not only she gives great massages, she spent time after the massages to teach me stretching routines.
One time I had neck pain and booked the «emergency» massage with another therapist because Jill wasn’t available that day. The other therapist wasn’t bad, but didn’t help my neck issue. I booked another appointment with Jill 2 weeks after when my neck pain didn’t go away. Like magic, the neck pain was gone the next day after the massage with Jill.
The front desk girl, Caitlin, is very sweet and friendly. She remembers your name, and always welcome you with a sweet smile.
When you need to book an appointment, you can either call or simply book online. It’s very convenient and easy. Remember to subscribe to their email newsletter. They often offer specials and member discounts in the newsletter.

Update: Mia is amazing. I had another appointment today and decided to book with her. She loves her job, and you can tell by the way she massages. It feels good to have someone actually care about how your body is! I left feeling great. Book with her, I promise you’ll leave happy too!

First time check in and I made an appointment with Kat. She listened and made sure I got a good massage. Would definitely come back!

This is a really great place with fantastic therapists. It is usually very easy to get an appointment with the therapist you prefer to see. Fast and easy check in and checkout. No pesky sales pitches by the front desk is nice.

Caitlin at the front desk is super sweet and is very friendly. Just the face you want to see when you walk in for your service. I had a 1 hour massage with Cat (I believe that’s her name-​shes new to Elements). She was very relaxing and comfortable to be around. I didn’t want super deep work (even though I need it) because I really wanted just a full body relaxation massage. She was great! I have heard amazing things about James who transferred from another Elements so I will book my next appointment with him. Looking forward to it!
FYI There was no pressure at all to buy the monthly membership which I loved since I am not looking to become a member. I will def be back for massages when I can.

When I walked in I could barely move, my neck, shoulders and back were giving me so much pain it was hard for me to walk. But I had a 90 min. Deep tissue massage with James and he worked me. I feel so much better!

I had my first visit to Elements Massage and met with Marian. I am giving it 4 stars not because I was unsatisfied but because it was my first visit, and I feel when getting to know a massage therapist there is always room to improve they learn my needs better (I will certainly update my review). That being said, I was impressed. So let’s begin.
Location and facilities:
Location is in a good spot with plenty of parking. Strip mall is very clean, in a nice neighborhood with other great services nearby so it’s convenient. The facility was very clean and very well organized. The receptionist was very nice and professional. My only feedback is that the tip is very presumptuous, she is smooth at working it but immediately states at check out it’s 15−20% tip as if there is no option. Again, she is smooth and it doesn’t come off pushy. She even presents you a chart of 15−20% tips amounts based on service, here’s the catch. The chart is based on FULL price. Which you don’t pay for first visit or membership, but that isn’t mentioned. So if you actually tip what is suggested and you fall under those two categories you’re over tipping my quite a bit. I tipped 20% of my actual fee and got no negative reaction, so it’s more a heads up to you. I am sure many people don’t notice and some might even feel swindled for a few bucks. That is my ONLY negative point and it’s nit picky. I was offered cucumber/​lemon water upon arriving and it was tasty.
When Marian came out she greeted me and was very friendly. We walked back to the massage room I would be in. The lighting was soft and comforting, the room was slightly scented but not strong at all, which I appreciated. We had a brief conversation about my needs and weekly/​daily routine. She was good to note why workout schedule and my routine at work and addressed points that should be worked on. The massage was great for not having had one in a while. Marian was very professional, and very kind. She applied the right amount of pressure for my taste and worked the muscle groups very well and evenly. She also put hot towels on back and shoulders and feet at different points in the massage and they really helped to loosen things up and felt good. The oils she used where also not too strong and didn’t leave a residue when the massage was over. I didn’t feel like I needed a shower.
I would highly recommend you give them a visit. If you are not a member it can very pricey IMO. But with a first time discount it’s great, my 1 hour massage was $ 59 which is very reasonable. With a monthly membership it’s $ 69 (month to month, no contract which is nice). I didn’t get a membership yet because I want to see how I feel a few days later after my muscles have relaxed from the deep tissue work. Without a membership the massage is $ 99 for 1 hour, which I feel starts to get a little extreme.
I’ll be honest, I wouldn’t pay $ 100 for a 1 hour massage, not because of the service but just because there are many equally good options for less. Bottom line, get the monthly membership if you’re going to keep visiting.
Very satisfied with my experience and would go back at the membership price. At first visit, they seem to run a very tight ship with good friendly staff.

shane is the best!

The front desk staff is sweet and genuine, helping you get to your appointment even when you’re lost: P
My therapist was Marian/​Sassy and as a contortionist, I was looking for someone who understood the demands of performance art. Sassy was a professional dancer and with her unique ability to feel what people need, she relaxed my body more than it has in years. The next morning I felt like a brand new person with my usual access to my body’s hypermobility! I will definitely be joining the wellness program as I see this as vital to my professional success.
I recommend Sassy’s healing to anyone who is open to someone who will make you your best. I love her!

Marian is fantastic. She pours her enthusiastic energy into any client she encounters. My mom and I both make a point to either have her or Crystal when we come here. They’ve both helped me with chronic migraines & it’s made a huge difference. I’m so grateful to Marian for her time, healing presence & obvious love of what she does. She’s definitely an asset, Elements!

My wife and I were looking to get a couples’ massage. Unfortunately they do not have a couples’ massage room. But! … Emily was very helpful and was able to arrange for us to get our massages at the same time. My therapist did a good job with a relaxation-​style massage. I will have to go back and get a deep-​tissue massage to really offer a comparison.
Pricing was OK — on-​par with Orange County spa prices. The intro offer makes it way better though. The idea is a good intro price and then the membership, which is also moderately priced.
They have other services available but I did not ask for details — I may have to get more info next time.
Overall, ⁴⁄₅. Check them out.

I love Elements Massage in Laguna Niguel. I have previously held a membership with Massage Envy. This place is not even on the same level. It’s more along the lines of an affordable Burke Williams (which I have not been to in years but remember it costs a months salary!). The first time I went to this EM I joined the membership program. It was probably the best massage I have ever had. I am super busy so I schedule appointments that match my schedule. This has means I have never had the same masseuse twice. Every massage I have had there keeps getting better than the last.
What takes this to the next level for me is the level of the masseuse. I can clearly see the difference. I felt like Massage Envy just hired people right out of school with no hands on experience. This tells me that EM must pay their employees a lot more. The cost to the customer is minimal for a highly elevated service.
My second favorite thing is the ability to book appointments on line. This is key for me. You are assigned a portal which keeps all of your previous massage info, the name of your masseuse, date and time. Plus there is a button which allows you to rebook the exact same appt for a different day. This is so convenient. There are also lots of little value adds you just don’t get at other places. Just a few; a full bottle of water after your massage which is much better than a tiny little pathetic plastic cup of warm water, a York peppermint patty left near the table in the room and a very clean bathroom. Just to name a few. I would highly recommend Elements Massage to all of my friends and family.

ELEMENTS is my go to place. Jamie is amazing, and I drive from Fountain Valley to Laguna just to see her. I haven’t had a massage like she gives in years!
I’ve never stuck to one massage center for as long as I have, and even joined their wellness club (and they don’t push it in you like other places do) so I can get them on a regular basis.
The spa is clean, all the staff here is friendly and polite. I highly recommend ELEMENTS!