Krafcik Sonja F, MD

I would like to file an official complaint regarding Sonja Krafcik – Internal Medicine doctor. I called to ask about making an appointment. I spoke to a woman by the name of Susan. She said they were not taking any new patients, they only take Aetna HMO and not PPO, and only take patients 65 years and older. So I asked if there were any doctors she could refer me to as I am new to the area, she said no, and then proceeded to hang up on me. I called back and she told me to «get a life» because I had called back. Then she hung up on me again. I then called to speak to the doctor as her behavior was completely unprofessional. The doctor then informed me that they were not taking any new patients and was extremely rude and did not apologize whatsoever regarding her assistant’s behavior of hanging up the phone on me twice. I understand if they may have been busy but that is no way to treat people. Dr. Krafcik then stated that there was no «Susan» there. So why did the woman I speak to say her name was Susan? Very disappointed and I explained to the doctor that she and the person that answered the phone were extremely unprofessional and it was unfortunate that she runs her office that way and to have a nice day.

Dr. Krafcif is a superb GP. She is, by far, the most caring doctor I have seen during my life of numerous operations and problems, all with successful outcomes. Dr. Krafcif truly is unique in her sincere concern, her broad up-​to-​date medical knowledge, and her ability to listen carefully and synthesize information. I highly recommend her anyone looking for a great GP.

My Mother and Step-​father 80 and 86 years old respectively have been going to Dr. Krafcik for years and who are responsible for me becoming a patient of hers. I can honestly say that Dr Krafcik is, by far, the best doctor I have ever encountered. She is patient and really wants to get to know you… all the details of your life that have brought you to where you are today medically, emotionally, etc.
I have never waited in her office — I am taken in immediately and its not because she does not have a busy office… Its because she does not herd her patients in like cattle. She has not taken new patients for years… You can only get it as a family member of an existing patient. She wants and does provide the utmost in medical care.
She’s the best!!!

Interesting that everyone has had positive things to say about Dr. Krafcik. For anyone concerned, Sue is now a «former» nurse. My mom is now 90 and has been going to Dr. Krafcik since 2005. Dr. Krafcik is one of the best Primary Care physicians one could possibly have. She returns phone calls and emails personally and truly cares about her patients. She never rushes anyone and she runs a very efficient office. It is rare to ever wait in the office for your appointment. Dr. Krafcik is a Board Certified specialist in Internal Medicine. When it came time for me to choose a new Primary Care physician, I had no qualms about selecting Dr. Krafcik. She has been providing excellent care to my mother and I knew I would receive the same level of care. I have not been disappointed.

Dr Krafcik is the best primary care physician I have ever been to. My husband and I have been seeing her for at least 5 years. Her staff is very efficient, never a long wait, office is very organized. Dr Krafcik is friendly, personable, professional and thorough. I would highly recommend her. She takes the time to listen and really cares about you as an individual and as a patient.

Love Dr. Krafcik! It is so convenient to be able to email her with questions that don’t require coming in for an appointment. She is knowledgeable, professional and caring.

Dr. Krafcik is wonderful. She listens. I never feel rushed. She approaches things with compassion, common sense and context.

Dr Krafcik is hands down the best doctor. I have ever been to. She and her staff are professional, knowledgeable and the office runs mostly on time and efficiently.
Dr Krafcik is extremely personable, has a wonderful memory for previous visits and never rushes me when I go through my list of concerns and questions. She is easy to talk to and doesn’t judge me no matter how silly my question might be. She is also always up on the latest medication and procedures and is great for referrals to specialists.