Louis Vuitton Maui Lahaina Whalers Village

Why not buy a purse, matching wallet and your hubby a wallet!!! The price is 10% less in Maui and Paris compared to other stores plus tax is half of California. So once again I splurged!
This is the first store you will see upon entering whalers village from the Ka’anapali beach walk. It’s between the Hula grill and Leilani’s restaurant. They only have select styles but you will find something you like.
All of the employees are great and welcoming. My main sales associate is Machiko. She has always been kind and patient. She is very attentive and will give recommendations according to what style you are looking for. She held on to my purse and wallet and kept in touch with me. 3 days later and after texting one another she still had them on hold. Love it!
Mahalo for everything Machiko!

If you’re in need of Louis, this is super convenient to the resorts. From what I saw, this location carries the usual Louis essintials; belts, bags, neck ties, money clips, wallets, etc. The staff were nice as well.

Aloha!
When you look around, it’s clear this side of island needs luxury shops with luxury goods. And here we go. This «village» is on right spot!
Check it out. Many things are not that pricy as it seems.
Mahalo for reading this.

Came here to replace my Gucci wallet. My wife was shown the new womens purse design. I shopped for a new wallet, my wife secretly shopped for a purse and matching wallet. I walked out with a new wallet. My wife walked out with a new purse and matching wallet. Is my wife happy? Yes, she is. Does her happiness make me happy? You’re damn right it does! On top of that, tax is cheaper as. Thanks Rimi for helping me find the right wallet!

I wished all the staff in CA behaved this way. They were super friendly and helpful. It was a great experience to shop at this location

If you want wrong information and untrue facts about a bag… Ask for zack.
I already have one bag from the Marc era and specifically asked questions about the new designer and this salesman just gave up the wrong info. When I returned to buy the bag the next day And learned the wrong info was given I left with a felling that I was just being told anything.
This gave me a wrong feeling and I couldn’t spend $ 2050.00 and feel good about it. I left and am glad I found out before I had to go confront this kid with how little he knows about his pieces.

Walked in yesterday & no one greeted me (maybe because I’m LOCAL?) & not even a minute later a few tourist walk in, and they get greeted. (WOW! 0_​o) No one came to help, not until Zackary got back from his short break. He was very helpful and patient. Ended up walking out with a NEVERFULL MM Damier Azur. As i was about to walk out, with purchase in hand, that’s when everyone says «thank you». Will definitely be back =), i just hope every person that walks in that store, (locals too) gets greeted and acknowledged.

Thank you Adam for helping us today before we headed back to the Bay Area, you made one lady (that’s me) very happy today! You are the best!

Best LV store I have ever been too! They have great customer service and aren’t pushy at all. You can pick up any item in the store and they let you take your time. The other reviews are point on
:)

I have shopped in many LV stores internationally. I was very impressed that this branch in Maui. It upholds the highest standards of customer service. Jared exemplifies the brand’s extensive SA training for his patience and excellent taste. He has exclusive product knowledge and helped me select exactly what I needed. Extremely happy with my purchase. Would highly recommend this location as they are on top of their game. Looking forward to future purchases without hesitation.

Went in because I had been eying the Odeon for a couple of weeks. Since I knew what I was looking for, I approached the Specialist myself. It was pure luck that I ended up with Jared. He was great and his customer service skills were AMAZING. Mind you, I was in there with 2 hungry little girls and my husband, so impatience could have easily happened, however that was so far from the case. He showed me other options just to make sure I knew my options, which I completely appreciate. I ended up purchasing the Odeon and I know it will be a great addition to my collection! Thanks Jared for the awesome service.

Great location. Friendly sales people. Great selection. A must stop at Lahaina. We miss Maui!

I have been eyeing the Totally MM for sometime now. I knew that I’d be in Hawaii and decided to finally purchase it while on my trip solely for the fact that I knew the ticket price would be a little less than the mainland and that state tax is only 4%. Who doesn’t like saving a buck or two!!! While entering the store, I was greeted by Eiko who was super sweet and very helpful. She wasn’t rude or pushy like some other LV employees at different locations on the mainland. I’ll be back in the future to add to my collection! Thank you, Eiko!

While on vacation, shopping is bound to happen. We came to Whalers Village to browse and maybe purchase some things we probably don’t need (LOL). We discovered that they have a Louis Vuitton store and had to check it out. I have a couple pairs of LV sunglasses that just seem to last, so I decided to get a pair of their aviator style ones to add to my collection. Browsing around, Deanna was very helpful and attentive. LV has a reputation for their staff being standoffish, which I don’t agreed with based on many prior experiences at several of their locations. She had upmost professionalism and didn’t judge, after all we were dressed for the beach. Of course I found a pair that I really liked, but they were gold. She located the silver version and immediately ordered them to be shipped to the store from their warehouse without asking if I planned to purchase them. She even told me not to worry, there’s no obligation to purchase if they don’t fit my taste.
A couple of days later, we returned and stopped in to check on my sunglasses, although I knew they wouldn’t be there, as Deanna has not called me yet. We ended up shopping for Janet O. and ended up buying her a new backpack. It was busy today, so we had to wait a bit to be helped by Deanna again. She took the time to break free from the other customers and brought us some bottled water. Same service as the day before, knowledgable and friendly. We ended up with another quality LV product and with superb customer service. Now I have to anxiously wait for my glasses to be delivered.
The store is not the largest nor smallest, but they had what we were looking for. I was surprised that they did not have a security guard, as they do at the San Jose store and other locations. Also most of their products are reachable and touchable without some security chain or alarm gadget. This makes shopping more relaxed, maybe it’s Hawaii motto that influenced this stores security policies and relaxed shopping approach.

This location is the most relaxing place to shop. We were left alone to browse, pick up things from the shelves and try them on. Granted the staff were busy.
Deanna is the consummate LV staff. When she was busy helping other customers she gave us two bottles of water and apologized and made sure we know that she hasn’t forgotten us. We happily obliged and just about tried everything on display.
Probably a big reason why I ended up with a new purse :) Lucky day! Deanna never rushed us. Happily answered our questions and socialized a bit with us and was very friendly but professional.
LV is the ONLY luxury store in the Whalers Village. Go figure.

Thank you, Eiko, for helping me with yet another LV piece for my collection! I’ve been to at least 10 LV stores around the world, have purchased at 3 of them, and this is easily my favorite one.
I rate LV stores based primarily on the way the staff is. How they treat me, how they answer my questions, and how pushy or easygoing they are. I only spoke to two SAs here, and both were kind, not pushy, easy to talk to, and very friendly. Nobody wants to go to a store where the staff judges based on appearance, ignores you, or doesn’t know anything about the products they are selling.
The staff here knows what they’re talking about, especially Eiko, who reserved two purses for me I was deciding between. She was patient and I never felt rushed while deciding between different items and colors. She also suggested certain pieces and was never in a hurry. I felt like I was the only customer who mattered, and when you’re dropping big $$ on these items, that’s how staff should make you feel.
Thank you LV Lahaina for a great experience, and my new purse!

My husband surprised me with a visit to the LV store here in Maui. Machiko has been our go to lady. She is an amazing sales associate and has valued us. We walked several times and not once did she greet us with a «you are wasting my time» attitude. She always smiles and treats us with respect. My husband bought me my gift and she was kind enough to store it for us while we soaked up the sun. Machiko you are truly a great lady!!!

I’ve been to several Louis Vuitton stores including the manhattan 5^th ave flagship, and I look young, so I always get the glance over as if I cannot afford the bags or I am beneath the caliber of customer the store draws.
I’ve been waiting a whole to purchase a new bag, solely because I don’t want to give commission to a rude person, and also because I wanted a special occasion. I felt my honeymoon and birthday in Hawaii was the perfect time.
I walked in looking like a beach bum with no makeup, and was warmly greeted by Machiko, a lovely woman who showed me several bags before I reverted back to the one I had wanted all along. She helped me with heat stamping and did not act condescending or pushy. I can’t wait to pick up my bag!
Amazing experience, and lovely sales staff. Hidden gem in whalers village.

It is true. This LV store is pretty darn amazing. MSRP is approximately 10% less than their online price for the handbag I purchased (haven’t yet compared it to the LV stores in my city) and only 4% sales tax, «saving» me about 12% overall. As soon as I walked in, the two sales reps stopped talking to each other and greeted me with warm smiles. They were very friendly & helpful and not in my face at all. I was probably their easiest customer that day as I only spent 5 – 10 minutes browsing before purchasing my bag (hey, I know what I want). Diane originally wanted to sell me the display bag, but I asked her to show me one that was stored away. After allowing me to inspect it, we chatted as she filled out the paperwork and rung me up. She went in the back to box it up, and I left feeling like a million bucks after spending only a fraction of that ;) When I opened it up, I saw she had written me a personal note about the things we chatted about! It was a thoughtful gesture, and I am a happy customer!
Note: Located in Whalers Village — an outdoor mall.

–Prices are 5−10% cheaper than on the mainland
–The tax rate is 4. x%. (That’s a 9−14% «savings» for you Washingtonians)
–You’re on vacation, why not spend some more money on a «souvenir»?!
I’m not an LV shopper at all and don’t believe in «saving while spending», but these were all arguments I was given for going shopping here recently…
I will say that Hiromi provided exceptional customer service and was able to hotstamp my new wallet by the next day, so that was pretty awesome.
Make sure you get parking validation or else you’ll be paying $ 9 an hour or something for parking.