The Bug Girl

Crestline/​Arrowhead area. Very knowledgable, enthusiast, on-​time appointment, explained the process and was very thorough. Competitive prices, so I have decided to go with the quarterly schedule. I got surprised with a isolated bug infestation and don’t want to have another surprise when we are up for a «relaxing» time with friends.

Jodi is probably one of the hardest working professionals on the mountain. She maintains her infectious smile and charm even after a grueling day. I facilitated two jobs for her, both of which fell at the end of what was pushing a ten hour day for her. She worked hard to get both jobs done adequately without rushing, ensuring that it was done right. She also came back to one of the jobs to re-​spray a problem area without any question. She’s professional, charming and has the «get it done» attitude that consistently retains customers and puts her at the top of her game. It was a pleasure working with her, and what reinforces my perception of her quality of character is that she recognized me in a grocery store and asked how everything was. Now every time I pass her in her giant truck, I see her giving me a wave. Jodi is awesome, but she’s an even better professional.

As is typical with mountain homes, we had an ant infestation, and they were making a mess of sawdust all over the house, as they burrowed along our roof lumber. I saw Jodi «The Bug Girl» had great reviews, so I gave her a call. After playing phone tag for a while, we finally connected, and she mentioned she was in the area and could come by right now. so she came by, explained why we were seeing the sawdust in the house, and what type of bug was causing it. She then explained her process for extermination. She gave us a flat rate, with a guarantee on her work. I was impressed with her professionalism and knowledge, so much so, that I’m thinking about signing up for a monthly bug management program with her to keep bugs at bay. Highly recommended if you have bugs to get rid of!

Let me first begin by explaining why I think Jodi is just an AMAZING person and such a professional to deal with. In todays day and age we have so much technology that people have forgotten how to have common courtesy in communicating with one another. Thankfully Jodi is a breath of fresh air a jewel hidden among all the fast talkers and unprofessionals trying to make a buck these days.
We have a vacation property up in Lake arrowhead and we recently came to find that we had a slight mouse problem inside I quickly found Jodi online and gave her a call she was so professional she called me back within a few hours, she was so easy to talk to funny, reassuring and went out of her way to make me comfortable. I can only say that she made me feel so comfortable and at ease that I did not hesitate to give her to access to our key to enter the property so that I would not need to make a trip up needlessly. As expected I was not disappointed when she called me back the very next day to tell me she was entering our home And would call me as soon as she assessed our problem. She was completely professional informative outstanding and completely reliable. She talked me through the issues help me assess what I needed to do to fix it. Jodi wasn’t there to just make a quick buck in fact she didn’t make anything because when she knew it was something I could possibly take care of on my own she explained everything. I cannot say enough about the integrity of Jodi and how refreshing it is to come across a person like this in these times where everyone is too busy to even acknowledge that you are seeking their services.
Jodi is now a permanent contact go to for any issues she is beyond reproach and I would recommend her over and over to anyone.
Jodi is simply put fantastic!!!

WOW!!! Great service, nothing more I can say except give her a try, I promise you wont be sorry!

Jodi is amazing. After speaking to a few exterminating companies we were frustrated. After an inspection one company argued that we did not have a mouse problem but a chipmunk problem. Their recommended solution was to place a wire like cage around the house and cover it with concrete. The cost to start was $ 1500! We went to a mountain hardware store to buy mouse traps and a clerk recommended Jodi The Bug Girl. She was at our house the next day and we were so impressed. She quickly determined how these tiny mice were getting in and filled all the entry points. After a week the mice in the house were all trapped and we have been mice free ever since. I would trust her with any job. The woman is honest, smart and has a great sense of humor. This is my first review — I want people to know how reliable and wonderful she is. I would trust her with any exterminating job.

Jodi was fantastic! Very knowledgeable, super nice. Very professional. We had something living in the wood of our cabin, leaving a fine powdery sawdust on the floor. Jodi knew right away that it was velvet ants. She also helped us with a rodent problem. She arrived on time, followed up with us after the services, and gave helpful advice on how to avoid any further issues.

The best bug person on the mountain by FAR! She is on time. And takes pride in cometely getting rid of your bug problem. If you have bug problem. Ants spiders etc call up jody the bug girl and you will be satisfied!!!

Jodi is amazing! I’ve been using her for years. Before Jodi spiders and ants were a constant problem. Jodi always goes beyond the call of duty. She is a true professional. She is so friendly that now I consider her a dear friend and love catching up with her at my quarterly service. I highly recommend Jodi. You will be so happy with her exceptional service!

The house we purchased in Big Bear Lake was vacant for many months and infested with spiders. Jodi arrived promptly and treated the inside, outside and underfloor areas. That night, we finally had a decent night’s sleep. A couple of weeks later, I happened to see Jodi in the parking lot of a local business client. I thanked her, but told her we still saw the occasional spider. Jodi immediately followed me back to my house where she treated the inside again – no charge. It’s been two months and no more spiders. What else can you ask? Jodi is fantastic and we are now on a quarterly service – just in case.

Jodi has been our exterminator for over a year now and we are bug free for the first time ever! All of us mountain dwellers know all the bugs that creep around our wonderful forrest and how hard they can be to keep out of the house. She does an amazing job. She always takes the time to explain the treatments to us and makes herself available any time. Call Jodi, get a treatment done and see for yourself!!!

Jodi is the best!

Jodi is awesome! She treated our home on Pioneer for the last 3-​years and now treats our new home on Yosemite Drive. She responds quickly and gives the best customer service possible. Once I started getting regular quarterly service, I have lived bug-​free! Jodi rocks and we highly recommend her as the «Original» Bug Girl.