Food is good as always but the restrooms were extremely dirty. I felt like I walked into a road side gas station restroom.
Stefan E.
Rating des Ortes: 5 Fort Lauderdale, FL
This is a great place i got good service with a competent server the food tasted really good and the milkshakes were made with skill i would recommend this place to anyone.
Cris A.
Rating des Ortes: 1 Toronto, Canada
Was incredibly underwhelmed. The Frisco Melt looked really good… on paper. What I got was a really flat cold sandwich. The fries were also cold. The burger shooters were okay. We paid extra for Cajun fries and our order was messed up. Even though they fixed it the fries were still cold! Was very disappointed. Also got the salted caramel milkshake. That was the only satisfying thing we got. Would probably only come back for a fancy milkshake.
Arthur L.
Rating des Ortes: 1 Warner Robins, GA
HORRIBLESERVICE!!! 23 customers already sitting; over 12 servers doing absolutely NOTHING! It took over 10 mins to be seated(just ME) even after manager asked server«someone get door».no one moved or even looked our way. I’ve eaten at plenty of Steak ‘n Shake but this by far is the WORST! My next step is sending a letter to corporate office requesting to shut down this location!
Kelsey L.
Rating des Ortes: 2 Fort White, FL
Run far away from this place. TURNBACKNOW. GOTOTHEIHOPINFRONTOFIT. service comes a LONG way. everyone in there is SO rude! I watched people get ignored while waiting to be seated and just leave from no body acknowledging them. We got seated at a table with food underneath the table(NASTY!) and I came home and was on the toilet for an hour from the food. Will NOT be back. Also my friends chicken tenders they forgot to cook so my boyfriend and I were done with our food and she was just getting hers! Awful.
Christy T.
Rating des Ortes: 4 High Springs, FL
Steak n Shake is not«fast» food. They cook to order. If you see two or more cars in line you will be waiting 15+ minutes that is a fact at all Steak n Shakes not just this location. I’ve never been inside to eat so I can’t comment on that service but I’ve never had any issues with the drive thru besides a wait which didn’t bother me because I expected it. The drive thru employees have always been friendly and I’ve never had an order messed up. Half price shakes between 2pm-5pm are my downfall.
Nathan H.
Rating des Ortes: 3 Van Buren, MO
Very good food. They were slow getting us a table and the hostesses was not the nicest. Our server was very nice and helpful. The bathroom smelled awful and was not the cleanest. They were slow at getting us our food.(But it was lunch rush)
Noah F.
Rating des Ortes: 1 Chatsworth, GA
Slowest Steak ‘n Shake that I have ever been too. 10⁄10 wouldn’t go again. Slow service and took forever for food to arrive!
Meghan P.
Rating des Ortes: 1 Zachary, LA
Stopped in for lunch at 1pm. Rude staff and too slow service. An hour later we only had drinks. Worst Steak N Shake ever!
Kenneth M.
Rating des Ortes: 1 Jacksonville, FL
Poor service. Made order online and came in to pick it up and the manager was in the back on his phone with employees. They informed me it would be a minute because he had to set up breakfast. Rather than setting up breakfast or cleaning or anything he is on YouTube or something again when I walked back in 10 minutes later.
Diane G.
Rating des Ortes: 1 Spring Creek, TN
Slow to be seated. Slow wait. Was told training on kitchen so slow cooking.. Good grief.
Debbie P.
Rating des Ortes: 4 Tucson, AZ
Stopped for a quick lunch today. The atmosphere in there was very plesant, the staff was clearly happy to be there. I just had a salad and shake. Both were delicious. Thank you Jamacia for the fast and friendy service.
Kara M.
Rating des Ortes: 1 Edwardsville, IL
Literally the dirtiest steak n shake I’ve ever been to. The service is so incredibly slow. Only 2 servers on the floor for breakfast. They seem to be very understaffed for a Sunday morning.
John C.
Rating des Ortes: 1 Lexington, KY
Maybe I’m a little spoiled because I had never had a bad experience with Steak ‘n Shake until we stopped here during our travels from Florida to Kentucky. We understood waiting 20 minutes to be seated because they were busy. However, they proceeded to make us wait 20 more minutes after seating us before a waitress came to take our drink orders. It took 45 minutes to get our food and they forgot parts of our order. People who arrived after us were finishing their food before we got ours. When we asked to speak with a manager, no manager came so I’m guessing they didn’t have one. We have nothing against Steak ‘n Shake, but we won’t stop at this location again.
Peggy H.
Rating des Ortes: 2 Cookeville, TN
The manager was attentive initially and took order and told us our servers name. Then the mgr was back to take our order. We ordered some onion rings which he said he would ring up first as starters and Jeff ordered a bacon burger and fries and I ordered a chicken harvest salad. The meals came, delivered by mgr, and Jeff said don’t worry about bringing onion rings just remove from the bill. They brought onion rings that were standing in grease as a courtesy. The manager saw the quality and took them away. Better courtesy onion rings came back. Our server seemed to be spending more time flirting with a guy at the counter. Salad and burger And later rings were fine as expected but service was not normal.
Adam S.
Rating des Ortes: 3 Katy, TX
Standard Steak and Shake, but I echo other reviews with the slow service. We stopped for a shake and had to wait a bit. Good thing we weren’t in a hurry.
Jordan S.
Rating des Ortes: 3 Satellite Beach, FL
It’s a 24hr chain along the interstate. Food, service, and cleanliness were all exactly as expected. There’s nothing exceptionally great or poor about this place. The full color menus set you up for disappointment. The food never looks like the picture, but thankfully, it tastes better than the picture, because pictures do not have taste.
Jason L.
Rating des Ortes: 1 Tampa, FL
Dirtiest Steak n Shake I’ve ever seen. Staff is rude, service is slow, bathrooms are disgusting. No thanks
Jonah H.
Rating des Ortes: 1 Santa Cruz, CA
Service was so slow, I think I saw the clock grow a beard while I waited for the check. The food was cold and it was not that great. The bathrooms are horrific. Who’s giving this lace 3 stars?
RE A.
Rating des Ortes: 3 Detroit, MI
I love the burgers and fries at this place. I just wish they had chocolate ice cream. The service leaves a lot to be desired but the food usually makes up for it. Their happy hour specials which are in the afternoon and the middle of the night draw a crowd so be prepared to wait especially if you are in the drive thru. You can order ahead by calling or faxing in your order and you’ll get things fast at the take away window or the counter.