Aliso Viejo Towing & Recovery

Our car had a dead battery this morning. We called AAA, and they sent Brian from Aliso Viejo Towing. He was at our house in less than ½ hour, tested the battery, jumped it, and then we decided to replace the battery. He had the right one on hand, and was a total professional. He spent time showing our teen driver about batteries and where to keep the paperwork. You don’t often find service like this!

Twice I have used these guys to tow my motorcycles from my home to the shop. They are amazingly fast, professional, well equipped, and took care of my bikes like no other. I am very impressed with the courtesy and professionalism shown by the drivers. Today a driver by the name of Francisco took care of my towing needs. He was excellent!!! I highly recommend this towing company.

My husband and I were at a business off El Toro near the 5 freeway on 4÷29÷16. We called AAA as we had a dead battery. They said someone would be there within 40 minutes. Lucky us they called Aliso Viejo Tow. Matthew was there in 5 minutes. A very nice and courteous young man. Wish more businesses had employees like him.

Always service with a smile. Trucks are clean and drivers are friendly. Customer safety is first and thats important to me. Got to me quickly and to the shop and got on with my day in no time. Thank you Aliso Viejo towing for taking the stress off my day.

There are great company
Specially guy name is Mike he is awesome
Fast services great price

I called Triple A with a bizarre sound coming from my front right tire. It didn’t seem flat, but after changing the tire, I couldn’t pinpoint what was wrong. Frank from AVT arrived quickly. He confimed my suspicions that it was just the splash guard. He zip-​tied the guard all over the front bumper, aired up my spare, and double checked my tire. He was funny and kind, and I enjoyed talking with the guy. I would definitely recommend.

What a horrible experience dealing with these folks after having a vehicle impounded. Yeah it was parked poorly, yeah they were told to tow it by OCSD, but did they have to be so difficult when we tried to get it released? No, they didn’t. Did it seem like they were enjoying making it difficult? Yeah, this really seemed to please them. I know dealing with people who are already upset is difficult, I have to do that in my job. First rule, don’t make it worse than it has to be, second rule, know what you are doing, it eases frustration. Third and final, don’t enjoy other people’s trouble. Be human.

Brian the tow guy is just above & beyond awesome. He came so fast, was so delightful, & made things and the situation for me so pleasant. Brian if you read this please understand you made things great. Thank you for the help bud.

Our meeting was unusual but turned out great at the end. One of AVT&R tow truck drivers backed into my new Jeep Grand Cherokee in a car lot by accident. Eddie Cueva of AVT&R jumped in to help me set up repairs at their auto body of choice, Caliber Collision and contact person, Jay Herrera. Jay was also very helpful and professional and he promised me that Caliber would do the repairs right. Jay was right, Caliber did a great job of returning my vehicle to new and original. AVT&R paid for all repairs and reimbursed me for the rental car, just as Eddie promised. If I ever need a tow, I’ll be calling AVT&R or recommend them to others for their professionalism and follow through. Something hard to find these days from most people and businesses.

I called to have a golf car towed a few blocks. I was told by the nice dispatcher that it would take 2 hours or more for drivers to get back and he took my number to call me back.
Well never got a call. The next day a security guard here helped my push the cart so maybe I saved some money anyway

I called AAA because of a dead battery. AVT responded within 30 minutes. I was extremely impressed by the technician, Chase Kapana. He was extremely professional, very helpful, great quiet personality and made the whole process stress-​free.
Thank you for telling Chase he is awesome & much appreciated!

Jerry Sanchez was the tow driver… Called in advance, 5 minutes early! VERY polite, professional… and knowledgeable. Educated me on the problem… even though it was freezing outside, he very sweetly explained my options. Very refreshing; thank you AV Towing!

Fantastic service. Driver was very friendly and courteous and professional. Made a rainy day to a pleasant day.

I’m usually leary of trusting tow truck companies, but I must say Bryan at AV Towing is the bomb! He was not only chipper and happy to help me with my dead battery, he actually helped me get it fixed for FREE because of his honesty. He told me that my battery would still be under warranty at Walmart because I purchased it there in 2013. He was right: D
Thanks Bryan :)

I have had multiple experiences with this company and I’m so glad they are our local tow and roadside assistance. I got a flat tire because of a nail and I had my 2 year old son with me! Today in that heavy heavy rain I had the first guy come out and unfortunately my spare was stuck but he was so nice, police and patient. He really tried but that thing wouldn’t budge. He also tried filling up the tire with the nail in it that didn’t work. So the second guy arrived with a flat bed tow truck. Again so nice, patient, punctual and polite all the while getting soaked in the rain! I handed them my keys and they dropped it off at the tire shop while I got another ride. Before I knew it I was safe home with my son and he was taking a nap and they took care of everything. Thank you so much Aliso Viejo towing for helping this mama at the elementary school parking lot in Dana Point. I couldn’t have had a better experience considering the circumstances. Stay safe out there and keep up the good work helping out our community!

Amazingly fast service! Towed my car to Tucker Tire that is the best and they had me fixed up and ready to go in minutes. It was literally less than one hour to get my car towed and my tire plugged!

Robert came out and jumped my car battery
Went out of his way to fill my spare with air (the warning light on the dash was on)
Third time they have helped me, all the visits were outstanding
I’ll call them on my own if AAA ever stops using them

I called AAA for a dead battery and they sent Aliso Viejo Towing.
Brian came to my house, recharged my and tested my battery. He also cleaned the corrosion built up on my battery. He suggested that I go to a recommended AAA service place to continue to charge the battery and check the Positive connection. It was 85 degrees today and he greeted me and my daughter with a cold bottle of water.
Brian was friendly and professional and got the job done.professional. His positive attitude is infectious.
Brian was amazing, they don’t make them like him anymore.

FAST, Friendly service! Thank you guys for the new interstate battery cheaper than anywhere else and installed! Jerry was awesome and did I say FAST? Perfect service THANK YOU!

One of the drivers nearly ran me off the road in the case of road rage. That’s OK driver, Unilocal caught right back up with you. I know who I will never using for towing services. Ever.