Action Gator Tire

Awesome guys. Got a flat tire on I-​4. Gave them a call and we were in and out in a half hour

I’ve been going to Action Gator for at least 4 years now. I followed Mike from Apopka to Lake Mary because he is so honest and efficient. (I tried the Apopka location once and the service was horrible without Mike there) He never tries to upsell just to make money. There have been times when I thought I needed something done to my car (mind you– I know zero about cars so I can easily get ripped off if I’m not careful) and he explained it wasn’t necessary at the time. It is so hard to find a person like that so I don’t mind the commute since it offers that piece of mind and I always receive such great customer service!!!

They tried to straight up rob me. I am new to florida, stopped in as i had a flat tire that morning. They proceeded to tell me that the tire was U repairable as the the puncture was to close to the side wall. Then wanted to charge me $ 210 installed for a new tire, and would have to wait a day. I went for a second opinion across the street at pep boys who patched the tire for $ 12.

I’ve been coming here for oil changes since last fall. Today I had to get new tires. Mike is who helped me out. He didn’t try to up sell me and they squeezed me in my time frame. Very polite and informative.

On our way back home we realized we had a nail in one of our tires. We called this place to see how long the wait would be and the charge. We were told it’d be an under 30 minute wait and $ 20 to patch up the tire.
When we arrived (3 minutes after getting off the phone) we get told that it will be an hour and a half wait!!! We inform them that whoever we spoke to in the phone said under 30 minutes but no one admitted to talking to me…
Regardless we waited… the wait area is simple but clean, they have a tv on to help pass the time. I don’t know if they felt bad for not admitting to what I was told on the phone but not only did our tire get checked and fixed in 30 minutes but they did not charge us for the repair!
We were extremely thankful and it did make up for being misled. They were friendly, I just wish we would have not started off on a bad note.

I took my rental car here for a tire repair. The personnel were awesome and the repair was completed in about 20 minutes. Strongly recommended!

1star because they change the oil. Rude and bad customer service. No respect for people ‘s time. I made an appointment for an oil change and advise the representative I was going during my lunch break. I asked the man if this could be done in that hour, he said yes and I scheduled the appointment. They took my car 30 min later!!! what is the purpose of making appointments? I have gone to other oil change places that DO keep in mind people’s time specially when they have an appointment. I guess I will have to go back to those service centers.

I took my car here last year to get a window fixed. The guys working were friendly and approachable. Their pricing is fair, and they were upfront about everything (cost, time, etc.)
I arranged to have them take me to work since I dropped off my car first thing in the morning. They did explain that it would be difficult to pick me up when my car was ready since they get busy later in the day. That was a bit weird, but I did appreciate the honesty — it was better than waiting around for nothing, I guess! The guy who took me to work did say that they could figure something out if, for whatever reason, I couldn’t find a ride, which was nice of him.
Overall, I would take my car there again.