Baskin-Robbins 31 Ice Cream

Just had a disgusting ice cream cone and scoop. The place is filthy and the woman helping me — her hands were dirty it almost make me sick
The ice cream is all melted and when I complained that it was not edible they told me to go away and they weren’t going to give my money back. They were rude and the place is disgusting and gross. I would not recommend going there ever — a big 0

You can’t go wrong with Baskin Robbins ice cream! The flavors of the month can bet hit and miss. The only thing that makes this place a 4 star is that the customer service is decent, but I always return for the affordable price and the good ice cream.

I always have a hard time rating franchise businesses. BR is always been pretty good and decent. Sorry, I have nothing better or bad to say.

They totally rocked a mean mint chocolate chip milkshake. A+ ice cream professionals.

No need to review the ice cream, c’mon, it’s BR.
As for service: Maybe we got there on a night where the employee morale was particularly high, and the boss was particularly absent… but we had a great experience. No stingy scoops, no watered down sauces, all smiles and laughs from the employees — even if the girl scooping did try to eat the cups and lids. :)

I love Baskin Robbins. I have fond memories of downing scoops of chocolate chip cookie dough and strawberry cheesecake ice cream in the back storage on my breaks (no they were not free, but heavily discounted).
As a past employee, I can pin point all the problems with this Baskin Robbin without blinkling. From what I remember, as employees, we were trained to be unabashedly cheap when it came to serving ice cream to the customers. I remember being asked to water down everything from the chocolate syrup to the melted marshmallow and dough mix for the waffle cones so that supplies would last longer. I also remember that the walnut topping was 3 years past expiration date. Every time someone asked for the walnut topping, I had to dissuade them from ordering it or try to persuade them to choose a different topping, because I just could not, in my conscious, let them have the walnut.
I’m all for Baskin Robbins, but Baskin Robbins with an owner that has morals. How about you?

Pink. When I was a little girl, BR was the place we always went to get ice cream and I’m told «pink» was one of my early words. For years and years, I always ordered a single scoop of strawberry on a sugar cone. But then this was the 70s. Remember when we used it eat ice cream out of a box (Lucerne?). Neapolitan if we wanted to get really fancy.
How times have changed. It wasn’t until my 20s that I discovered Ben & Jerry’s and then when I moved to Oregon and found the delishiousness that is Tillamook, Umqua and Cascade and I’ve got to get a Coldstone fix every now and again.
There is still a special place in my heart for BR since they started my life long love affair with ice cream. We still go here with the kids for a special ice cream treat and they are more affordable then other ice cream shops.
We also get the ice cream Santas every year (with strawberry ice cream of course) for dinner on Christmas Eve so the family tradition continues.