Chase Bank

This INCREDIBLY friendly branch of Chase won my heart. The personal attention that Debbie in New Accounts gave me proved I made the right choice. I even got a follow-​up call to see how I was doing?! Who does that at a bank? This branch, that’s who.
I was going to go with another Chase, but the guy we saw from a few weeks before, didn’t even remember us. Debbie made it clear that the State Street Branch was the right choice, for sure.
I left the fussy B of A and their new $ 16 a month charge for my business account. I didn’t feel treated like a customer who had been with them for 5 years when they went from a Free Biz Account to $ 16 a month. And, they refused to refund my fee when I left b/​c of that very reason.
Banking these days doesn’t tend to be personal — BUT, I feel this small overtly friendly branch really gives the kind of service you used to feel in the old days.
Five thumbs up :)