Parklane Mattresses

I am so impressed with this company. We purchased a mattress in 2015. I need a firm mattress to help with low back pain. The mattress was sold to us as firm but over the past year and a half, it became so soft that I was no longer able to sleep on it. They suggested I call the corporate office in Wilsonville. I spoke with John and he was outstanding. They are a local company that stand by their product. He told me to go into my local store and select a mattress that meets my needs and they would replace it. They replaced a year and a half old mattress with a new one! He recommended 2 in particular that he thought would work better for me. I am blown away by their customer service and commitment to their product. I would highly recommend this company to anyone interested in a quality product made locally by people who care about their customer’s satisfaction.

Had a great experience with this company in ordering 4 beds, we had selected a firm king for ourselves as our previous mattress was too soft. After getting the firm home we tried it for awhile and realized we had made a mistake. We returned to see if we could exchange for a different bed. We were greeted by Judy and her service was amazing, she was genuinely concerned that we find the right bed for our sleep style, she helped us try many different beds, Examined how our body’s conformed to different coil and foam styles and after 30 minutes of great education and trial and error we found the perfect bed for us. Could not be more happy with our experience and a big thank you to Judy for going above and beyond to make sure we were happy. Also the delivery guys were amazing, friendly and fast. If your looking for a great experience find Judy, she will make sure you are happy. Thank you Parklane!!!

Excellent customer service. No pressure to buy, salesperson was informed and helpful, delivery was on-​time as promised. I bought a great mattress that needed to be returned b/​c it was too soft for my husband and the entire transaction was friendly, prompt, no-​hassles. I was issued a refund right away, no questions asked, and they picked up the return as scheduled. (They charge a fee of 150.00 for disposal, and I was told that up front.) I will be recommending this company to anyone looking for a quality mattress with exceptional customer service.

I refer anyone who will listen about Parklane mattresses. It reminds me of the jewelry commercials… shop the big box stores first and come here last. My husband and I opted to get a king mattress when we bought our new house. After shopping around at other stores and getting pricing as high as 4k we came here based on my Moms recommendation. What a refreshing experience. No pressure sales because they know they sell the best products at the best prices. We bought the top of the line king mattress, low profile box springs and two pillows for ½−1/3 the price we were quoted at other places. Well they said the mattress would need to be made in Tualatin and would be delivered in a couple weeks. Imagine that, a local company making my mattress in house only a few miles away from where I live-​awesome.
It has been two years and I could not be happier. We like a really cushy bed, and picked up a memory foam topper. I love referring people to Parklane because I am 100% confident that they are the best place to buy a mattress in Oregon.

Just had my mattress delivered. Moises and Jose were professional, neat, and wore shoe covers keeping the house clean. They were nice enough to note that the standard foundation was going to be too high and swapped out for a lower foundation they had in the truck. They paid attention to the detail and I appreciate it. We have had multiple deliveries lately and in the past and this is hands down the best delivery service I have ever had. They even refused a tip!

This was my first mattress I have ever bought… I went to every mattress place in the Lake Oswego/​Tigard area. Check these guys out. Most mattress places make you feel like you need to spend 2k to get a great mattress. Parklane had a lot of options and their memory foam/​latex foam beds are much more affordable than other places. Plus if something happens to the mattress you just drop it back off in Tualatin where they make them and you get a new one.

I bought my mattress from this store about 6 months ago after finding their ad on Craigslist. You can find them right next to the Trader Joe’s. The floor is open and they have many mattresses to choose from.
The salesperson was patient and very helpful, and I didn’t feel like she was trying up up-​sell me so much as she was assisting me in finding the right mattress. I really liked that. I actually purchased an affordable spring mattress (the Somerset, simple and solid), not the latex ones I originally wanted to see. I love it, and for the price it was a bargain. I still can’t believe how comfy my bed is for how much I paid.
The store offers a free exchange within 30 days, which helped me buy with confidence. But I love my mattress, and didn’t need to exchange it.
Delivery was on time, though I don’t remember the cost.
I suggest checking out their website so you can see average prices, and also learn about the range of mattresses they have; this showroom does not carry all of their models. One thing I REALLY like about this company is that they are local, in the Portland sense of the word. The mattresses are constructed right here in Oregon. That’s one reason the beds are so much more affordable. Take that, Sears!