Sapori Fine Flavors

I found this place online, and needed to order a very specific part for my francis francis x7 machine… called, got the guy on the phone who knew what I was talking about, told me that the part was 5 bucks each (I wanted to order 3 since their shipping price was very high for the size/​weight of this part) and put my order in, for 3 steam wand pieces. AT 5 DOLLARS PER PIECE. To me, that meant, 5 dollars per steam wand. I get the package today, look at the invoice, and find that I was charged 5 bucks for each piece, only the steam wand is a 2 piece part. I called, talked to a lady on the phone who did not offer me a refund, since the parts guy did not specify that I was paying 10 bucks per part. I would have ordered only 1 piece of this 2 piece steam wand, if I’d been told that each piece to this unit was 5 bucks per piece… what a way to run a racket. I tell ya. BUYER BEWARE. I guess it’s time to take my business elsewhere. How shady can you get.

I own a francis francis x1 espresso machine and after 5 years of extreme use it died. I called Illy and they refered me to sapori who completly refurbished my machine for half the price of a new one, and the X1 is the best home machine you can get. It was repaired and returned 1 day earlier than quoted and looks and runs like new. Now I can have a great espresso every morning again.