Starbucks

Hello super-​Starbucks!
Drive-​through outside (never tried it), comparable parking to other nearby Starubcks, but way more space inside. They even have a seating area with a bunch of leather couches, an area on one side with board games, including kid-​friendly ones and small chairs to consider little people. Service has been spectacular from the first time I stepped in. Compared to previous reviews, I find the service equivalent or exceeding other Starbucks. It does seem popular during the daytime (not surprised), but pretty quiet when I go to study in the evening.
I like pretty much all Starbucks, with one exception in the area (over next to New Seasons, meh, you can read that review) and it’s hard to go wrong. You 99% of the time get that favorite drink that is reliable and predictable and a wonderful start to your day or companion to your work/​study.
This one fits the Starbucks mould, but it’s hard to find anything missing (i.e. too little parking, too little space inside, poor service, etc). I think most people would be satisfied. Maybe drive-​through is different, but I don’t use it, so look to other reviews for that.
In the wintertime, I would make sure you’re dressed warmly. It can get a little chilly inside if you’re sitting next to the windows. When the sun shines, a lot of natural light comes in, which is always nice in any building.
I drive a bit farther from my house to reach this Starbucks when there are a handful of others that are closer. The ambiance makes such a difference in my studying! Really content with my tea and cocoa here! ;)
p. s. I just saw their signs for Coffee Tasting Tuesday 8am-​9am and Wine Tasting Thursday 5−6pm. Whaaa– seriously, super-​Starbucks! I can’t make either of those, but just reading the signs makes me happy. No idea if it’s a one-​time thing or weekly.

Words can’t even describe how disappointed I am at the Starbucks and the manager I spoke with today. Here I am on my lunch break sitting in the drive through line of my local Starbucks when one lady in the Mercedes does not pull forward to order but instead waves one of her friends to pull in front of her and cut in line. I quickly dial the phone number to the store so I could notify them to what was happening to be sure that they did not get served in all fairness to the cheated customers. When it was brought to the managers attention that somebody had let a lady cut into line in the drive-​through, they both were served coffee even though I requested that that customer not be served in all fairness to everybody else who had waited there turn in line. The manager refused and said that there was nothing they could do about it and that people cut in line all the time. To make matters even worse one of the customers that I had complained about got out of their vehicle and started a confrontation with me at the window. I told the crazy lady to leave several times and the manager was no help at all as she felt the crazy customer was there to help the situation. Maybe I would’ve been better off leaving the store manager out of it and handling the confrontation myself as it seems the business but rather customers handle their own problems. I guess the next time you go to this horrible coffee shop to get your coffee you just walk right up to the register and skip everybody in line and they won’t care at all. They will just serve you with a smile and say thank you come again. I know a few stores that would gladly not serve cheating customers and send them to the back of the line rather than piss off everybody in line. For this horrible experience today I am here on out boycotting Starbucks and heading up a campaign to get people to join me all over the country. you had plenty of time to make it right by me and everybody else in line and you chose to let me down and every other customer in the drive-​through m. Unsatisfied customer!

I live close by and used to be a customer, but will never visit this business again. They decided rather than inconvenience their normal business hours with construction to do it at night inconveniencing everyone in the surrounding area with loud construction work. They did not even having the required noise variance permits according to the local police. Not a good neighbor. Manager was less than sympathetic and actually rude when I called just to let them know they kept their neighbors up all night with their construction crew and concrete vacuum truck.

Good place to sit down and drink coffee. Best couches in the area. Probably too crowded at times. This is reflected in some staff. So hire more people, starbucks!

This Starbucks was awesome. I had never been through a drive thru before at Starbucks and it was a great experience. There were a lot of cars in the drive thru and I got my drink pretty quickly.

Super friendly and always helpful staff here. I love the drive thru option for when I’m feeling über lazy, which is often in the morning. I was just there the other day and as I pulled up to the window, the woman said the customer in front of me paid for my order! How cool is that? I paid it forward and paid for the customer behind me. This hasn’t happened to before, but it’s defintely an added bonus. Even without the lure of possibly getting a free drink, this is a great location.

Love the drive-thru…It saves me lots of time… employees are very efficient and cordial… Love Starbucks!

Great sandwiches and drinks, awesome customer service!
I use the drive-​thru always, I have never been inside the shop.
The Drive-​thru Baristas are energetic, friendly, and courteous!
My order includes a peach flavored lemonade in the summer, hot chocolate in the winter accompanied with the Chicken BLT Salad sandwich and a slice of the lemon loaf.
I love this location in Lake O, better than any other!

I’m pleased to report they have improved things over the last month or so. They still have a long ways to go to bring it back up to where it was, but I certainly see they are trying very hard and that counts for a lot.
Speed is better, but I would encourage some of the staff to kick it up when the line gets longer versus continuing to run in one gear all the time.
Service is friendlier, but I would encourage the entire staff to try and remember the regulars versus just a few of the more seasoned baristas.
Keep up the good work!

The staff is nice enough, but they apparently have a new manager named Chrissy who sucks and forbids people from giving venti ice waters. I spend so much money on food and coffee there, the least they can do is give me a venti ice water. I’m sorry, but that is RIDICULOUS. You will give out grandes but not ventis? Again, this is along side purchase of coffee and/​or food! And what’s worse, half of the time the employees just lie and say «we are running low». So annoying. Just give me a venti.

I went to this Starbucks almost every day for two years, but today’s my last visit. It does have friendly staff, and has a nice compliment of comfy leather chairs, but that’s about all the positives I can think of. On the negatives side, the espresso drinks are weak, thin, lack a foam, and syrupy sweet. (Peet’s are SO much better.) They get my order wrong about 30% of the time. The place is dirty; it doesn’t look like they’ve vacuumed the carpet much less steam cleaned it in months. The WiFi is horribly slow. Parking is a pain. Frequently cold and drafty. Bathrooms often need work. Boxes of new merchandise frequently cram the space. Chairs are in need of repair or replacement. Leather chair edges are jammed full of crumbs. Music is often off or annoying. Enough. It’s OVER, Starbucks.

Starbucks staff in general are always really sweet and exceptionally professional. But this Starbucks is just exceptional – the staff are always joking with each other and even with the customers. Sometimes you lose the «local» feel of corporation business, but it feels relaxing here. You can tell that they love working here and that makes me love coming here!

My favorite local Starbucks. Great people, great service. Haven’t had a bad experience in two years of regular visits.

My favorite location, love the drive thru! Been a regular here since they opened. I’ve always had professional and friendly service. Busy location but there’s an area for overflow lot parking which is convenient.

Parking is a train wreck. Walk like me.