Zen Garden

Matthew is superb. One of the best massage therapists I’ve ever had. Great energy. Great hands. I wish I could afford to come every week!

I would advise women to avoid this business at all costs. I wanted to give it no stars, but Unilocal won’t let me.
Last year I treated myself to a Mother’s Day gift of a 90 min. massage. It started going sideways as soon as I arrived. First of all, the woman who booked the appointment (the owner) did not tell me I was getting a man. I’ve had several massages in the past by men with no problem, but would have liked to be able to make the choice myself. When he came out to get me, the hairs on my neck stood up. I thought I was being silly, and ignored my gut. I will not go into detail here, but his touch and draping procedures were completely inappropriate. I was frozen with shock and embarrassment. All I could think about was getting out of there. Afterwards, I paid, and left a tip out of habit, as I always tip. I was in shock, and just wanted to go home.
The next morning, I used their website to contact the owner, and let her know about what had happened to me.
Here is her reply,.
«I want to thank you for coming in, and for letting us know about your experience. We would be able to give you a free 30min massage, with another therapist that has a lighter touch, such as Ivy. Her style is not as deep as Bryan’s, and we hope that you will find that more to your liking.»
WTF??? For real? Like it was how hard he was touching me that was the real problem?
My response.
«Thank you Wendy, I am surprised that you seem to be taking what I told you so lightly. How are you planning on dealing with his inappropriate touching? I have had many massages by both genders, and have NEVER felt like my personal space was violated until my experience at Zen Garden. I would prefer a refund, as I am very uncomfortable returning to your establishment. «
Her response.
«Hi Melissa Concerns about inappropriate behavior should be reported to the massage board. We are a small shop without the resources to investigate such matters. You may contact the board using their website,
As we reviewed the video of your checkout, and notice that you left Bryan a tip, we will be unable to give you a refund, as we believe you were satisfied when you left. We are unsure what caused you to become dissatisfied after you left the shop.
Wendy luo»
Really Wendy? I explained it pretty thoroughly when I used the contact us section of your website to tell you what had happened.
My last response.
«One last thing… I did not initially contact you asking for a refund. I wanted you to address the horrible experience I had at your business. I only asked for the refund after you were insensitive enough to offer me another massage instead of apologizing & offering some sort of concern about my safety.»
It was reported to the Lake Oswego police, but the interaction I had with the officer was just about as bad. I was completely demoralized, and just wanted to forget about it. But here’s the thing, I just cannot live with myself if this happens to someone else because I didn’t want to face it again.
So there it is. In my opinion, Wendy should be ashamed of herself for how she treated a client who was concerned about personal safety in her establishment. Proceed with caution.

I had received a Groupon for a 60 minute deep tissue massage. The atmosphere was so calming. Mathew is AMAZING!!! best massage I have ever had in my life. He definately knows what he is doing.

We love Zen Garden! Relaxing ambiance, very clean. Therapists are very professional. Wonderful couple’s room that my love & I enjoy together! The foot massages are also very nice. We go regularly & are always very happy w our experience there. Thank you Wendy!

Stephanie was great! Paid for the 1 hour foot massage which was more like 30 mins foot/​calf and 30 mins hand/​forearm. It was perfect and peaceful :-)

This place is amazing. The setting is very clean, relaxing, and very well decorated. We received a couples Swedish massage. It was one of the best massages I’ve ever had. Very romantic as well. The business is very detail oriented, with special touches like; heated massage tables, very high thread-​count sheets, water and tea, jewelry boxes to store rings, etc. The masseuses were very professional and attentive. It’s clear they are well educated and trained in massage therapy. Thanks for the great experience! Can’t wait to return.

I was very fortunate to have found Zen Garden, an Island of paradise in Lake Oswego. The environment inside is serene and quiet. Staff helpful and very efficient. Of my many visits my favorite is the 60 minute foot massage which includes shoulder and arms. Pure bliss when one wants or needs to be pampered. Candles, low light, music and soothing professional attention sets up a fabulous experience. I highly recommend Zen Garden Massage Therapy.

My bad experience with this place had to do with the reception desk — my massage therapist Sheri was great, but I won’t be back. The first time I scheduled, they called two days before the appointment and said they needed to reschedule because they had overbooked. I guess it happens, so I went with it. When I came in, the front desk was ok, but seem confused and had difficulty using the computer system to check me in.
After my appointment, they offered me a discount on my next booking so at the suggestion of the front desk I scheduled a couples massage in 6 weeks. When my partner and I arrived, they were confused because their couples room was being used and also because my partner is also a woman. The receptionist actually asked if I was sure I wanted a couples massage while she stared at both of us — definitely uncomfortable and uncalled for. When I insisted that was what I had booked, she had to leave the desk to decide what to do, and when she finally came back she said the man who was currently in the room would be out in 20 minutes and we could do it then. When I confirmed we should come back in 20 minutes, she said make it 30 minutes so they had time to clean the room. We didn’t get into the room for a full 45 minutes after our actual time. Our compensation for being good sports at the mix up? She offered us a chocolate. Last time!

In need of time away from kids, my husband and I threw caution to the wind, threw the kids in daycare and decided for an impromptu couples massage. I called about 1 pm and they were able to squeeze us into a 2:45 appointment, which was fantastic.
My husband had Stefania and I had Brandon, as our massage therapists. I will say, I have had numerous massages in my lifetime from nail salons to boutiques to day spas and resort spas and this was by far the best massage I’ve ever had. My husband said his was also great but could have been better.
They both asked us if we had problem areas or ones that needed focusing. Both of us have neck and shoulder pain so it was great to have those areas focused on. A couple areas hurt slightly but as soon as I said something, Brandon shifted gears. I have terrible tendinitis in my hands. The hand massage was particularly perfect.
We paid $ 120 for our hour deep tissue massages. My husband said his massage was great, he just wished she’d focused more on some areas. Mine was certainly full body. He said his arms, hands and feet were not done which is a bummer — those portions of my massage were. We will definitely be back.

I’d give my massage therapist Bradon 5 stars, but the Asian woman at the front desk when I was leaving ruined the entire experience.
She said that I needed to write that I’m using a Groupon when booking my appointment online because some of the massage therapists don’t take Groupons. I said that I did write «Groupon» in the comment and she continued to say that I didn’t. I explained that someone had called me to adjust the time on my appointment, so maybe the comment didn’t stick when they made the change, but she continued to say I didn’t write it.
Then she says that they tried to call me multiple times to try to let me know that Bradon doesn’t take Groupons, but they couldn’t reach me. Really? The other woman who called me twice and reached me both times to reschedule my appointment had no problem and the other person calling to confirm my appointment had no problem either. I also mentioned to the person confirming my appointment that I had a Groupon and she said that’s no problem and to show it when I arrive for my appointment. No mention of him not taking Groupons at that time either.
The location is nice and the massage therapist is good, but it would be nice to not get harassed when leaving.

Visited Zen Garden after Unilocaling it on a biz trip to Lake Oswego. I got a 45 minute chair massage that was just what I needed. The therapist was great and knew just the right amount of pressure to apply in certain areas that were tight. Clean and quiet toward the end of the day (7:00−8:00). I will definitely go back again. Prices seemed reasonable. Highly recommended.

I have been to Zen Garden twice now. I am giving them 5 stars for cleanliness, professional and friendly staff, ease of booking my appointments, and results from my visits. Both of my appointments have been with Bradon. Prior to my last visit I had pulled a muscle in my back. After 3 days of pain, I decided to book a deep tissue appointment with Bradon because he had done such a good job at my first visit to Zen Garden. I am happy to report that when I left the appointment my back pain was gone. I was amazed at what a difference it made. Many Many Thanks!

Amazing place hands down best customer service. Place is superclean I have to come here every week is amazing!!!

Great interior, so relaxing ! And my therapist was super gracious and mannered and skilled. I wish you couldn’t hear the next door clients. It was like paper thin walls! That’s the thing.
I got a deep tissue massage with Bradon. He is great but he should not be afraid to go hard even if it’s a girl! It’s what I signed up for. Just be assertive and strong, I like it when masseuse is not hesitant, like they are fully confident in taking control of your muscles. I recommend him still!

Had a 60 min deep tissue w/​Brandon. He was good but at times I felt his nails (ouch). My biggest complaint: I was in their couples massage room but when in single use its divided by a thin partition. During my session there was a talkative male patron with a deep voice. I could hear everything & at one point it sounded like he was in the room with me. I think the therapist should let people know so they don’t talk.
Not sure if I’ll return but they do offer other services like foot massage, Chinese cupping massage & Shiatsu massage to try.
They have a monthly massage membership & massage packages.

I am a veteran when it comes to body work.
Great location in L. O, easy to find. The décor: detailed oriented exudes zen-​like garden seemingly parallel to its name.
Front desk: friendly, accommodating and informative.
The therapist: I had Matthew, amazing! He was skilled, professional and punctual.
Pricing: decently priced, they also have packages catered to your needs.
This place is a great find. I will be back.

Received a groupon here for a 60 minute deep tissue massage. Called the day before to make an appointment. Got set up with Jesse. They were a little slow getting me in. They wanted me there early to fill out paperwork, but still started the massage 15 minutes late. Besides that, everything was great. Jesse did a great job massaging, although he could have paid a little more attention to more areas than my back. All in all, I will probably be back.

I used a Groupon and booked a Swedish massage right away. The rooms were relaxing and clean. Heated tables! I gave this 3 stars because I had a weird massage experience. First, that wasn’t a Swedish massage. I left feeling relaxed, but what was that? Also, she specifically asked me where I don’t want to be touched and I told her my face/​head. I guess she forgot… I’d try this place again, but probably with a different masseuse. They have good happy hour deals and multi use packages which appear to be a good deal.

It was a wonderful surprise to find this place! The owners have gone all out to create a truly soothing, beautiful, healing environment. It reminds me of a memorable foot massage place I found in Shanghai, China, called Dragonfly, which is an oasis of quiet beauty in the middle of the fast-​paced city. And it turned out that Zen Garden in Lake Oswego is partly modeled after Dragonfly in China! (The owners even imported their furnishings from Shanghai.)
At Zen Garden I had a superb 60-​minute foot massage (reflexology) which included massage of the shoulders, neck, head, hands, arms and legs… ahhhhhh. Chinese massage often focuses on the feet because the meridians in the feet are the foundation for many energy channels in the whole body, which I find to be true. After a good foot massage I feel my whole body is uplifted — which was the case after my massage at Zen Garden.
I’d highly recommend trying them out. Their location was also a surprise to me: they’re located behind the car wash next to McDonald’s on Boone Ferry! But the minute you get inside, you enter an entirely different world of tranquility, candles, flowing water, and caring staff.