MetroPCS

This store sucks and it’s a flagship store. We got a text saying that Kelly’s phone has to be upgraded. Cause t Mobile has taking over metro.
Her phone is a galaxy s3 and works just fine.
So we go there thinking we would get the best trade in at a corporate own store. They told us they could give us a $ 299 credit on a new phone. So the s5 would cost us $ 180 or the s6 would cost us $ 350. Remember there is nothing wrong with the phone we already have. This is just t mobile making us buy another phone.
So after us waiting an hour for are name to be called, we get this news. I think they should just give us another phone of equal quality. But of course they are not going to do that.
Now after we talked real fast, cause were already pissed about the whole thing. We decided to go with the s5. So we tell the guy what we want and he tells us that they don’t even have the phone. Kelly ask so when will you have that phone. The guy said with a attitude I don’t know you should get the s6. I lost it at that point and said you had us wait here for an hour and don’t even have the phones your offering.
He said it aint my fault they went very fast. Good answer on his part cause he was about to be uglier than god made him. Kelly said to him again do you know when the phone will be in? Once again he said no and he won’t know til they are there.
Now you would think that a flagship store, would have a sign giving a total break down. The store was packed all us there for the same reason. This place had to of know what was going on. I won’t go there again for sure.