Eco Mechanical Incorporation

ISSUE: Purposely misrepresented finding or incompetence.
I notified the ECO Mechanical service technician [Lic#973 969] that the purpose of his visit was to clear a clog in the dryer vent. He acknowledged and conduced a visual inspection of the entire exhaust tube aided with a flex scope. He then stated, «[He] Found NO CLOGS in the vent» and charged $ 85.00 labor, and strangely added on the receipt, «Recommend customer to call a duct cleaning company».
The San Diego Dryer Vent Cleaning company responded to my request for service and CLEARED the clog in the vent tube restoring normal operation.
The ECO Mechanical service technician [Lic#973 969] apparently misrepresented his finding purposely, or due to incompetence. His comment on the receipt document the inconstancy. His actions has unnecessarily delayed our repair of the problem!
A refund was made in response to my complaint.

I manage 65 properties and this company is the only one I’ll work with when it comes to our cooling and heating systems. All the guys are friendly to work with, and get right to the point. They are the best deal around, and are quick to rectify any issues. Definitely give them a call!

Wow… life savers… I finally made the decision to put in two new HVAC units and they accommodated me very quickly, answered all my questions and were very professional. Extremely impressive! Thank you Vern and Travis. So, glad to be cool!

Very impressed with the professionalism, level of work, and honesty from this company. We called late on Friday and left a message with the owner, Vern. We got a call back Saturday morning and a visit Saturday afternoon. He fit us in even though his schedule was full due to the heat wave. He came out, did his work, allowed me to watch what he was doing, and actually taught me a thing or two. Can’t say enough about their great customer service and integrity. I will call them again for any future needs.

Super happy with the service. Travis arrived on time, is very knowledgeable as well as friendly. We had been having issues with our AC/​Heat for over 2 years know. Travis figured out what the problem was within 15 minutes.
The company is very professional and I fully recommend them.