Boston Market

Service here at Boston Market deserves not one good complement at all. My mother and I wanted to come and eat for knowing in the past that Boston Market had pleased us. But when we arrived it was not what was expected. We told a young man by the name of Darnell our order and he asked us over and over what we wanted again. He then was scooping my mother’s side dishes in bit by bit not as a heaping spoonful as usual and then he would scoop more off of her plate and back into the tray. Then my mother asked for Creamed Spinach and you could tell that it had been sitting there for awhile because it had sort of hardened at the top. Josh then came with «fresh hot» Creamed Spinach. We then checked out and sat down to eat. My mother’s Spinach was cold. We called over the manager and she got us a hot one. We then saw a lady ordering but Josh blew his nose and threw his tissue away but did not wash his hands. He instead reached for the woman’s plate and started loading things on. My mother said «you should really wash your hands… and throw that plate away and use a new one.» The woman thanked us and continued to order. We asked the manager for corporates phone number. We will be calling.

Very nice location, but they definitely need to make some changes. I had the manager take my order and her hair was everywhere and she had on no hair net or hat like the other workers, so I politely requested to have someone else take my order, I could take that clearly she was offended but she obliged nicely and had another young lady round up my food. My draw back was that I had to ask at all, as a manager you should never look like you’ve been outside running and sweating and then want to handle someone’s food, you should look better than all the employees and set standards.
The manager advised me that all managers don’t have to wear hair nets or hats, which is fine, but you definitely shouldn’t be on the food line then… so for that they get 3 stars. The food was good and I have no complaints but I won’t be driving back here anytime soon.

Good food really quick and great service. Three piece chicken meal isn’t cheap but it’s good size. The sides of sweet potatoes and crammed spinach were both really good and almost too hot. Set potatoes had marshmallows mixed in. Yum. Portions are better than average.
The crew was very friendly and for me in and out quickly. Move lunch stop, next time I bring coupon.

I absolutely love this place. I go here all the time and the service and food are always exceptional. Super friendly employees.

The chicken caesar salad gives this place one more star! AMAZING!
Imagine a plentiful bed of romaine, croutons and cheese. Normal.
NOW picture the Boston Market roasted chicken on it! It just bumps the salad up to a whole other level. Best chicken on a salad ever.

Clean store, friendly and the food is good.

I know, I know, this is a food chain and people should not support it…, but I can’t help it… I love their food. There’s no Boston Market in Hawaii so when I visit family in Lakewood I make sure I stop here to have some chicken and mac n cheese. Hey at least it’s a real meal compared to Mc Donald’s. They definitely need to open one up in Hawaii!!!