Extra Space Storage

AH!!! The 9 $ was delivered to ess 80^th st as promised, The money has been sent ESS at 80^th st has it. Actually, I have sent about 500 $ to ESS this am, just tomake sure they have enough to cover there phony charges for now. Also, if you send a complaint on the ESS home page, it mysteriously breaks and cant be used to send complaints. That says a lot about the people that run ESS. Also, since ess has the money, all they need to do is there basic job and apply the payments recieved. BUT, I predict Kathy, after all her late charge threats will see the money is there, and the NOT open it and apply it to my account. Thats an old trick power trippin clerks like kathy do. Anyway, Thats why I sent the 500 $ extra this am, Ill send more if kathy wants it.. Anyway, Im predicting thiswillall be settled in a few months by small claims or attorneys. Thats how low class operations like ESS operate. I made a mistake choosing them. Theres to many well run storage units at better prices within 3 miles of this dump. Avoid them.

Exceptional service. Best prices in the region. And I was in and out in less than five minutes!

Last month (September) our lock on our storage unit was not working much anymore. We decided we would get a new lock for it in a couple days when we had more time. After a couple days we received a generic email saying it was sorry we had to leave and was asking for us to take a closing survey. We never cancelled our unit. We called Extra Space Storage Unit to see what was going on and they told us that since they noticed there was no lock on the unit they went through it and assumed we just left our stuff behind. WITHOUT CALLING US they hauled all our stuff to the dump and closed the unit on us. They said that it wasn’t unusual for people to leave stuff behind without notifying them and that they were going to charge us for taking our stuff to the dump as well. We had already paid for the month of September 1.5 weeks prior of them throwing all our stuff away and we had the unit paid for until Oct 9 (we never were late on a payment either). The district manager said they would refund our money. 4 weeks later we are still waiting! Shady shady shady!

2602 S 80^th StI’ve had a locker here for over 10 years. The lockers are dry and well maintained and the staff is always helpful.