King Soopers

They should say «Self Service» after 9:30. You go in to shop for your family of six after 9pm and you are forced to use their self check out. It’s always a hassle because you can’t scan quickly and your bagging area fills up before you cart is empty. I just spent $ 170 and it took me about 20 minutes to check myself out. It kept throwing up «attendant has been notified to assist you». I asked for somebody to ring me up before I started and they simply told me they didn’t have enough staff. The staff is typically not as friendly here as they are at other locations anyway. There were also lots of people still shopping in the store — there was a long line at the self check out. No reason not to still have a checker stand open. I guess they prefer to inconvenience their customers than pay for enough employees to have one check stand still open. Kind of defeated the purpose of being open late if they are equipped to operate efficiently.

With their new chip reading software they no longer allow customers to choose to use credit over debit. I won’t frequent a store that doesn’t allow me to choose the way in which I pay for goods

Overall a slightly below average store at Kipling and Florida in Lakewood, CO Friendly staff, but limited familiarity with the layout of their store. On more than one occasion I have gotten different answers depending upon whom I asked about the location of products. Lately they have switched to some really cheap plastic bags for bagging orders, so if you have anything remotely heavy, ask them to double bag it.
The deli is depressing, slow, and quality is uneven. i’m more than one occasion I have just skipped it. God help you if you ever order something as simple as a sandwich. None of the ingredients are organized for efficient sandwich production. The employee has to go all over the store sometimes even to the bakery for a loaf of bread. Some days the prepared food looks great and other days it looks like it was salvaged from a closed Luby’s.
They always seem reluctant in the premium meat department to help you or answer questions. These employees are typically also busy restocking the below average meat cuts in the rest of the department.
There is definitely an air of resentment towards shoppers late at night or even in off peak hours. Very often carts and boxes are placed in the middle of aisles making it difficult to navigate.
Labor-​management is only fair. While my perception is that the store is often full of employees, you frequently have to wait a long time to check out. I am one of those people who does not like the automatic check out, and I believe for the prices paid they can check you out. Get off my lawn, lol.
I miss the old Jim Baldwin days, when the store was 10 times better. I do think there is a decades old tradition of poor meat selection that they should fix. I am always puzzled by this as are my friends.

Good selection, friendly staff and open late at night. The private label items are always of great quality and value.
For example, when I made name brand cupcakes and prvate label cupcakes people at work preferred the Kroger brand.

This location used to be poorly stocked and I rated it 1 star, but after what I think was a management change we noticed a huge improvement (this was about a year ago). This location has a lot more products in general than a couple of the other nearby stores, they just struggled to keep everything stocked adequately for a time. I used to not be able to find a many as 10 of the items I came for, but after what I think was a change in management the problem improved dramatically. Compared to some of the neighboring stores this one has more products in general to offer.

Easy to find what we were looking for. I was especially excited to discover that my favorite coffee was on sale. Unfortunately, I was erroneously charged the full price. Thanks to the confusing format on the check-​out screen, I didn’t discover the mistake until after I arrived back home. But no matter. When I returned a couple of hours later to receive a refund for the difference, the clerk went ahead and refunded the full amount to apologize for the inconvenience. Excellent customer service!

Very rude evening manager named Tonya! Wow, what terrible customer service — they really need to work on it!

An update… KS got rid of the good sushi guy here, brought in premade, than went back to a different sushi guy who’s not nearly as good. Too bad. Yuck.

I’m happy with the variety and selection, the store is clean and well-​organized but the check-​out and bagging staff are indifferent and unfriendly. There are a few exceptions but it’s pretty obvious that the company doesn’t concern itself with customer experience. They must know that the Safeway at Kipling and Jewell absolutely sucks, which is why I keep coming back to this King Soopers. I do appreciate the fact that most of their checkout lanes are open and they have someone directing traffic to keep the lines moving.

I like the layout of this King’s. Easy to find everything. I also enjoy getting chicken fingers, they always seem to cook them awesome here, just right.
I love that this King’s has a RedBox as well, and not just one, but two machines so when it’s busy, people can return DVDs while other people are still looking.

I am the duchess of this King Soopers so I should know if they are a five star establishment and they are. Don’t argue.
They carry foods that you can’t find elsewhere in the realm of Soopers and the staff is amazing and awesome on 7 different levels of ninja skills.
I could go on, but you would just think they’re paying me to write this review because it would be so sickeningly sweet and mushy so I won’t. I will spare you all the embarrassment you would feel for me. Let’s just say that I adore this store so much that I am trying to find a way to sneak in and sleep here at night.

Holy Cheese-​and-​Olive-​Bar Island!
I’m SO happy this Soopers is SO close to my new digs!
I was spoiled by the Soopers on 120^th in Broomfield because of their Cheese and Olive Island. When I made the 30 minute trek up there today, I got the Smarts and asked them if there were any other locations with the same setup.
Hooray, Soopers on Kipling!
It’s smaller, and in an older, more established neighborhood, which I like.
It seemes clean, has a kickin’ Starbucks inside, and yes, my Cheese and Olive Mecca. Grape Leaves. Giant White Beans. Olives. Onions. Brie. Goat Cheeses. Aged Cheddar. Smoked Gouda. Cous Cous. YES PLEASE!
The parking lot was fairly open and even had spots… on a Saturday.
And the employees I interacted with were friendly and helpful.
I’ve found my new King Soopers!

just like all the others really…