Lakewood Rent-All

HIGHLY RECOMMENDED. They were by far the cheapest option in the area for table rental and delivery. Just recently rented 25 60″ round tables from them and paid just over $ 200 including delivery (that’s an amazing deal). They delivered the tables 15 minutes early and picked up early the next morning. They don’t charge your card until tables are delivered. Everything was smooth and professional.

Why do people in the service industry think it’s alright to be rude to (potential) customers? I had heard this about Lakewood Rent-​All, but went there anyway because I’m only a mile from them and I believe in supporting local businesses. So I went thinking «maybe it will be different» from reports I’ve had from friends. It wasn’t. I was the only person there at 11AM on a weekday. I requested to see a few items. The man there behaved like I had interrupted him in his home on his day off. Any question I had was answered abruptly and it was devoid of any pleasantries (his communication was as minimalistic as possible and still be using words — and it involved pointing) When I asked if there were photos of some what the options he spoke of looked like he said «no». (That’s all, just «No.») After a very bizarre moment of silence I said I needed to rethink things and left.
I decided to go to call Stephanie’s Linens in Signal Hill. One phone call to them and it was clear the customer service was day and night. So if you know EXACTLY what you want and you’re the kind of person that doesn’t mind being treated like dirt, then go to Lakewood Rent-​All. But if you think you may have any questions or expect to get customer service of any kind avoid Lakewood Rent-​All.
If you are burned out and have grown to hate the public you serve, hand over the reins to someone else, please.

I had to rent a wheelchair to take my mom to an event down at the beach this weekend and was really happy with the service, the price and the general demeanor of the staff Lakewood Rent-​All .
A great bunch of guys!

I was hosting a BBQ/​Birthday party and rented several tables, chairs and umbrellas from Lakewood rent-​all! I’ve rented party supplies in the past from other companies but this was my most positive experience. They were so easy to work with! I called 2 weeks before, made the reservation. They were scheduled to drop off the items between 9 and 11 on saturday. They showed up a few minutes before 9. Everything was in great condition, including the umbrellas… which really added a touch of class to my backyard bbq, lol! The next day they were scheduled to pick up the items but my husband and I left for church in the morning. So I left a note and the gate for the yard open. They picked up everything before 10, locked our gate and left our receipt in the mailbox! This was absolutely seamless! I will definitely work with them again!

I rented from Lakewood Rent-​All at the end of last month (April 2014) for my wedding. I was a DIY bride and wanted to save money. I initially went with this company because it was local and had good prices. I was going to rent a dance floor but the guy doesn’t deliver to Buena Park and doesn’t pick up late and wanted to leave the dance floor at the venue until the next day to pick up, but I would’ve been charged another day at the venue, so that was a no (I went with another company that ended up being cheaper). So I rented silverware, an arch, coffeemaker, bowls and a cake serving set from Lakewood Rent-​All for my wedding with 300 guests… yes that’s a lot of spoons, forks, and knives. There were no problems when I picked up my items and I paid the rental. I loaded the items and it was fine. The owner/​manager never went over what would happen if I lost items (or anything now that I think of it) and it never came to my mind because I was a busy bride but shouldn’t a rental company owner go over that type of stuff with you when you make the reservation or pick up your items?
So, he tells me that they will be open until 6 PM the next day (Sunday)… that was wrong, because they closed at 4 PM. No biggie on the mistake, we all make them. By the end of the wedding we ended up losing 4 forks, not using the coffeemaker because it was broken (and I never brought it up with the guy when I returned it) and misplaced one piece of the cake serving set. I drive up to the location to return the items at 4:30 and it’s closed but I see a truck in the front. I check inside and the guy is still there. I knock on the window and wave (I figured, I would try). He comes out with a big attitude and I just ask if I can drop off my items. He gives me this big sigh and acts like a child and says «I was just about to leave». Pout in the face and what not, stomps inside and opens the side door. I felt bad for asking after that and would’ve been fine with a «just return them tomorrow». But no– the whole attitude show had to come with it. Not very professional or mature.
He helps unload the truck and there is this awkward tension in the air. My sister and I unload the truck as fast as possible and keep apologizing. I tell him I will pay the late fee and ask him how much it is. He says «I will tell you tomorrow» (who doesn’t know how much their late fee is?— SKETCHY!) He also tells me that he will count all of the items tomorrow. He notices a missing piece/​crack in the bottom of the coffeemaker and asks if I have the piece and I didn’t. I didn’t even know it was cracked or even missing a piece. But I told him I would check to see if I could find it and will bring it. He wanted to try to glue it back into place. Now I felt really guilty.
My husband came back the next day (Monday) to see what the damage was for the missing piece to the 2 piece cake serving set, the missing piece to the broken coffee maker and the 4 forks plus the late fee, while I was at work. The guy wanted to charge $ 300+ for the cake serving set since he has to buy a new set!!! Now initially the set rented for $ 4 and he wanted to charge us at least $ 300!!! My husband was furious and asked to see where he was getting this cake set and why its so damn expensive. The guy refused to let my husband see the website. The owner/​manager was giving my husband the hardest time and with the worst attitude. My husband tells the guy that he will give him $ 150 for the set and if we find the other piece of the set then he wants his money back. The owner/​manager agreed. We ended up finding the missing piece at my in-​laws house and returned it, got our money back but seriously… $ 300!!!
We will NEVER EVER EVER COME BACK TO THIS SHADY RENTAL COMPANY AGAIN!!! The owner/​manager needs to learn that he NEEDS customers and needs to learn how to treat them properly. I would never recommend this place even for the smallest rental order because the guy will be very rude and try to rip you off in the end. If I could give 0 stars I would. Thanks for nothing Lakewood Rent-​All.

We had the need to rent tables and chairs for a baby shower in the Long Beach area. What attracted me to Lakewood Rent-​All is that they are also open on Sunday, so if you have a Saturday event and you want to return it on Sunday, they are open. The usual party rental place I used in the past is closed on Sunday.
So I called Mick, told him I needed several chairs and tables for outside backyard set up. So what happens? The day of the event, rain in the forecast. We didn’t need that many tables and chairs now, as we were moving the event indoors, and there wasn’t room.
So I called Mick to ask to change the order of what we needed for that day, and he says «no problem». Some businesses would hold you to what you originally reserved, but these guys no problem.
Oh, and they both deliver and pick up for a small fee. Totally worth it. Would do business with them again.

I rented a 20×30 canopy, 6 long tables – maybe 9, and a gang of chairs. I rented within the week. I went into the shop (to see how professional it was), and was pleased with what I saw. The customer service could have been more friendly and helpful, but I was in a rush to get the details done. So I paid the man and hoped for the best.
Come Friday, I came home to a wonderfully set-​up canopy in my backyard. They don’t do tables and chairs (as far as set-​up, but you can purchase them there), but that’s what friends are for. They came over and help me set everything up, and all of a sudden, my backyard looked like a wonderful party space.
Come Sunday, I was at church when they came to retrieve everything. Just as the set-​up, it’s like magic elves had come to break everything down and take it away.
Good experience.

Propane refills here are a breeze, refills are hard to find and this is really close to my home!

This place has been around for years, the reason because it has amazing service and great prices.
Thank you Lakewood Rent-​All

What kind of rental company does not pick-​up their items in the evening?
Lakewood Rent-​All, that’s who.
Now, I’m sure it was in the fine-​print somewhere that they do not pick-​up after a certain time, but as I did my research, I found that it actually IS the industry standard to pick up rented items… albeit with a hefty fee, but still, the option is made available.
My mom and I headed over to Lakewood Rent-​All first, because they were the most reasonably priced. The selection was very limited and plain. We had not added the delivery yet, and… here’s where it all goes wrong… decided to add it on later.
My venue, being at a public library, was very strict about not holding any items over night, so all rentals had to be picked up the same night. When I called Lakewood Rent-​All, the representative (I think his name was Nick) told me that I would have to take it back myself, or find a family member or friend to do it. And if the Library put it outside for pick up the next day, then I would be responsible for every piece if lost of stolen. When I asked what the latest they would be able to pick up was, he replied, «We don’t pick up after 4 PM». My caterer even graciously offered to keep all the items and bring it to the Commissary in Santa Ana the next day. I asked Nick if they could pick it up, his response was, «No way, I’m not driving out that far!» I replied, «Well, what is the mileage on your pickup radius?» He replies, «Well, your event is in Cerritos. That’s as far as we’d go.»
…Really? It’s a half hour away. Do you even want my business? Because judging from the appearance of your showroom, you REALLY need it.
Um, ok. So, I’m getting married and you’re expecting me to worry about all the dishes, glassware, flatware and linens. That, or you’re expecting one of my guests to wait until after the reception is over to take all the items, and cram them into one or more cars.
I don’t care how inexpensive they were, nothing is worth hanging a detail like that over my head on what is supposed to be one of the most memorable evenings of my life.

I like to do my reviews in sections. It really gives a feel for the overall experience.
I’m renting helium tanks and a bar. Nick has been polite and informative over the phone. I had many questions about the tanks and the bar and he did not skip a beat with answers. The price is right, and they don’t require some outrageous security deposit. I think companies that are established do not need security deposits. On my way in to pick up the products. I’ll be back to edit this and give you my overall experience. I’ll even post some pics.
10−9−12
Very easy, ordering, pick-​up and drop off, great prices, and trusting company. I’ll be back =)

I recently got married and if you have never been married before, planning a wedding is a lot of work. We had a pretty large ceremony (about 350 people) and the church where we had the reception did not have enough chairs. We also needed tables, table cloths as well as silverware to accommodate all of the guest for the reception.
i found Lakewood Rentall and spoke to Mick. He got us squared away with what we would need, they delivered and picked up. There are so many things that you worry about for a wedding and I am very happy to say that this was one of the smoother transactions of the process.

Don’t try to rent something too close to closing or they want you to pay for an entire day of rental. That’s ok I will do the job manualy and save on the tool rental

I used Lakewood Rent-​All to rent china, glasses, silverware, linens and a helium tank for an upscale baby shower that I planned. Everything was reasonably priced, arrived in plenty of time and looked great. The dishes were spotless and the linens were neatly pressed. I will definitely be using them again.

We rented our wedding dance floor through Mick at Lakewood Rent-​All and all worked out seamlessly. The set-​up guys showed up on time for both the Friday delivery and Sunday pick-​up; plus they were kind, careful and efficient. I wouldn’t hesitate to use them again for an event.
Why not five stars? Well, I had to be quite pro-​active with Mick when it came to confirming everything. For example, I placed the dance-​floor order in May for our July wedding, and sent him all of the information through email, but he never wrote me back with a confirmation (which I specifically requested). I called him a few times the week before the wedding and left messages, and then *finally* heard back with a confirmation the day before the scheduled delivery.
Everything worked out, so I can’t complain, but it would have been nice to get a confirmation email upon making the order and then either a «check-​in» email or call the week before.

If you are planning an event and have a tight budget, Lakewood Rent All is the place for you! I actually rented a few items from them back in 2003 for my wedding.
Recently, I had to plan an event at our church and they were the least expensive out of 3 different vendors. We only rented tables & linens. Nick was a pleasure to do business with and actually gave me a discount on the table rentals because it was a church event. I had to make a few changes thereafter and he was very accomodating too.
The tables & linens arrived on time and they picked up on time as well. I would totally recommend them.

I didn’t use their services or rent from them, but I’ll never forget my experience with the manager/​owner and one of their drivers. The driver in question ran a red light, while I was turning left on a green arrow (PCH and Termino). At the time the drive admitted fault, and luckily no one was injured. The drive was a young kid so I felt like doing him a favor and not calling the police. BIG mistake! This «Kid», with instructions apparently from his boss, decided to change his story. I’ve been fighting with my insurance company for several months over this. I’m not sure I would trust these people with anything just by the way they handled the accident their driver caused. BEWARE!