Meineke Car Care Center

They had free basic oil change for veterans on veterans day and turn me away saying had too many and they wasnt even open an hour

They offered a free oil change for veterans then turned me away. I am a Vietnam veteran who booked an appointment and printed out he coupon. When I arrived at the location, the Korean at the counter told me they were NOT giving any more free oil changes. Meineke sucks and I am going back to Jiffy Lube! Do not pretend to care about veterans then turn your backs on us! Wish I could give them no stars!

A very good garage for complete car service. Nice and hardworking staff. Very reasonable charges.

This place is a total rip off! Do not come here. Save your money and run.
I went to have car smogged here, because they are a STAR certified location, meaning that they are more controlled and aligned with CA rules and regulations. They also advertise that if your car doesn’t pass, they will diagnos the problem for free. So i thought bc it was half of what the dealership charged and it was a Star location it was legit…
A mistake i will never make again.
My car is a 2010 dodge, and I was failed by them. The technicians are a joke, I questioned why they failed me and asked then questiones, and they didn’t even know why other than their computer said so.
With some dout I then took my car to the dealership only to have them do a full diagnostic on my engine and an efi system check to tell me my car is perfectly fine.
I then went back to this location, to prove to this staff, and fake mechanics that my car was fine and their computer was faulty only to have them fail my car a second time.
I then took my car and met with the state smog referee inspector and with in 10 minutes with them, i passed smog. I reported this location to the state for their practices, and being unprofessional and ripping people off.
I’f this location has these horrible tendencies with a smog check, and unprofessional manner then I highly recommend that no one has their car service here.

We went earlier for an oil change only paid $ 22.i used the meineke online coupon .the guy checked my car and even did a free inspection for me. cant get better than that.

I wish I could give 0 stars!!! The owner Kim is crooked and does not know how to run an honest business and does not know much about cars! I went just to get some oil added and decided to get an oil change since I was going to need one in 1000 more miles. My car is new and they were clueless on what to do with a new car and didn’t even have the right filter on hand. After he made calls to find out what oil he came back and told me it would be 69.99 since I needed special synthetic oil. I agreed and signed for it. After waiting over an hour and looking at my car they were just starting to work on it. Then Kim the owner came over to me and said it was going to be 120 dollars because it needed special oil! Then he refused to give me a copy or show me the paper that I signed with the quote of 69.99 which included the special synthetic oil. Never have I had to wait over an hour and 15 minutes just to get told that it was now going to be almost double the price. Ridiculous and such a waste of time. Why would I pay that amount when I can have the dealer do it for less than that while also getting a free car wash, espresso and sitting in a nice air conditioned place and having the comfort of knowing that they know the car and will not bait and switch with the price. Such a horrible place. I should have gone with my gut instinct from the beginning and went somewhere else. They also kept telling me I need to get oil changes every 5000 miles. Apparently the dealer is lying when they tell me it is every 10k miles. They must not realize that the new cars and new special oil only requires it to be changed every 10k miles. Long story short save your time and money and go somewhere else that has an honest owner.

Went for an oil change, it was $ 16 and they had me in-​n-​out in less than 1hr. The manager Kim was really friendly and honest. I like the fact that they have all their priced up on the wall so you know EXACTLY what you will pay for the job instead of getting an a ‘estimate’ which they can stretch as much as they want like in most of the other auto repair shops.

About a month ago I was having some car trouble. The car wouldn’t start and someone recommended to get a new fuel pump. I brought the car into Meineke. The rep at the front said that the job would take 4+ hours so I left my car at the shop. I received a call later in the day. My car was ready for pick up and they didn’t replace the fuel pump. They ran a diagnostic and my car seemed to run fine. I really appreciated that they didn’t perform a job that didn’t need to be done. My car has been running fine ever since. Thanks for the honesty!

Good service and honest price!
I’m pretty satisfied.
And workers are nice and kind.
I recommend this place for oil change and checkups.

I stopped in the shop because my car was over heating. I went from 700 to 3000. The took over a week to fix my car. When I picked my car up a door panel was missing which they lied and said it was already off. After searching a few moments they found the panel. My air condition didnt work and I couldn’t push the control to open my gas tank. The big problem the completely removed my engine and no motor mounts were installed which they refused to replace stated that was included also my check engine light was on. Which together they wanted another 1400. I would suggest stay clear of this place especially for any major work. Previously I had oil changes which were no problems. Had to buy a new car after 3000 later Stay Clear. SHADY is not the word. Where is the ½ star.

Went for a oil change be about an hour came back hour later, come back in an hour guys going to lunch, got the impression they really didn’t want my business, same guy in the back smoking a cig had time for that but not to help me, been going there for many years, never again!

I’m a senior, fixed income, living in senior apartment nearby in Lakewood, Stopped in after research on Internet for oil change. Could have gone to AAA site, but here was a little cheaper for same oil type. But, just like everyone else on Unilocal,I wasn’t satisfied with the service. They yanked every easily accessible old part (air filters, windshield wipers, etc) out for me to replace, claiming something was wrong. The guy doing it was shady and untrustworthy. The owner was seemed weary of me, like I was wasn’t worth his time, and I was suspicious somehow (I’m black).
I turned everything down except the oil change, which I think they performed (no proof). The Internet said they would accept a CAR CARE ONE credit card, a GE credit card for car repairs, etc. He did not, and abruptly asked for a conventional card, which I had.
Very unfriendly, sneaky, tricky… I’d stay away!

Like the man before, but in short, Fuck this place –with a capital F. I went in here for a smog test, but I really wished I had reviewed this place before coming, I only ended up here because I could not find another business I was looking for. They charge more for a smog test than most places, and they also sold me some bullshit about evap testing that was required with the smog, I’m looking at my DMV car registration renewal form and I’m not seeing anything about an evap test. I might be wrong about the evap test, but I never had to do it before. Then, the guy there told me my car failed a «timing» test and when I asked him what does that mean, he just repeated himself, so I asked him again, never gave me a fucking clear answer. He said it would be $ 35 dollars to do a timing adjustment to pass smog. I was already frustrated but agreed just to get this smog crap out of the way. In total, I spent over two hours there waiting for my car and paid a lot more than I should have.
If I went anywhere else (almost anywhere else), I defiantly would not have to deal with poor customer service and ridiculous fees. This place is a big rip-​off and there’s a lot of red flags when doing research about them. Simply do not go here, ever! Fuck them.

The same owner has bought and sold this joint twice before and he just re-​bought it again. This time around it has the name «Meineke» attached to it. Way back when he was just a mechanic our family trusted this guy. You know the type… they tell you that you DON’T need service so you trust them! Fast forward 10 years and he has broken my trust forever. Meineke specializes in «struts, shocks, etc.»… so guess what my car magically needed even though I brought it in for brakes??? You guessed it… my struts were bad. Or so I was told. My car is only 5 years old so struts are probably the last thing it needs. Anyway, when I go to pay and pick up my car the used parts are GONE… oh my! Just so happened the recycling guy or whoever happened to pick up all their broken equipment and they can’t show me my old struts. Then I start to wonder… he also told me I need my rotors turned… did I really? I’m pretty sure I just needed brake pads… which with labor would be around $ 150-​$ 200 most places AT THE MOST. Instead I walk out of this place $ 1,000 poorer. We don’t have a big income to cover losing $ 800+. That is a month income for me. I also started to realize the guy who owned the joint before was his mechanic… so I’m guessing they just keep screwing people and changing ownership to cover their tracks and avoid litigation? When you get screwed it is funny how things become very clear! Steer clear of this place of business… they are up to no good! Oh… and please spread the word because dishonest ppl like this don’t deserve to be in business.

A routine smog check brought me in as it was closest to my house. They got me in quick and the car passed… should have been the end of it. Not so.
Before they closed up my hood, they called me over and pointed to a hose and claimed that it needed to be replaced as it was bad. Intrigued, I asked him what it did. He claimed that it was a part of the EGR and that the car could be coming a hazard to drive. I then asked him how it was that if I have a failed portion of the EGR, that my car passed inspection since EGR is a critical item! I then told him that it also wouldn’t be necessary since the hose he was touching doesn’t even go to the EGR!
Look, if your going to try and SCAM your way into more business, then go somewhere else. We don’t want your business here.
Stay away people! If you don’t know what your doing… you will get SCAMMED!

The worst service I have ever encountered, I had to take my Senior Dad to get his car smogged at the mandatory Star Station. The service by Mr. Kim was Rude Rude and inconsiderate. My dads car did not pass smog and had to pay $ 51.75 Then to run another test they wanted to charge $ 65 to find out how to fix the problem and gave me an estimate of $ 400-​$ 600 I told them no way I will go elsewhere and then they pulled my dads car out and slammed his door shut and dropped key in my hand and just walked away.
To add insult to injury one of the Mechanics was smelling Marijuana with at passer buy who needed air in her tire and they were right in front of us in the parking lot, he tells my father and I oh she works at a dispensary and was showing me her Weed! So un professional and Mr. Kim was extremely rude. Then the employee tells my dad and I that he would of been able to hook it up but since the test has been done there is nothing he can do for us? So what am I suppose to walk in with a bribe to get my car Smogged? Its places like this that make the state of Ca look bad and my dad on a fixed income of $ 600 a month is out $ 51.75 for something that took less than 30 minutes PLEASE DO NOT GO TO THIS MEINEKE IT IS HIGHWAY ROBBERY1