Mr Tire Auto Service Centers

So my car decided not to start this morning I called my roadside to jump start and drove it straight to Mr Tire, was greeted as soon as I walked in (at 730am). I told them I wasn’t sure what it was so the said they would do an electrical check for the battery, alternator and starter. They said they would call as soon as the knew what it was to get approval to fix. They called a few hours later and thankfully it was only the battery (the lesser of the three evils) my car was ready by the time I got off work and is good as new :)

Just had our second visit in less than a week to this location for two different tires on the same vehicle.
Service was quick, efficient, and tires were within reasonable cost, especially since they were purchased without installation. They also honored last weekend’s price for the same tire today. Both experiences had the work done within 20 minutes.
Very satisfied with this location and will definitely be returning for future needs.

I had to order 4 tires from a website that listed tire buyer as the installer and I was given a instillation fee of $ 86 + tax, however there was a little bit of confusion as to what the price was. At first I was told $ 86 for all 4 tires then I called and they said $ 86 per axil (which is ridiculous!) but after talking to the manager it was straightened out. I am happy with the work, no complaints other than they need to get their prices straightened out.

DON’T GO HERE — YOU HAVE BEEN FOREWARNED!!!
One of the worst services I have ever had. Bought 4 new tires and here is what happened:
9÷21÷2013 — 1100 — Brought car for four new tires and any other service required
9÷21÷2013 — 1627 — Paid for services
9÷22÷2013 — 0915 — Realized tire valve caps were missing (2 pieces)
9÷22÷2013 — 1030 — Brought car back to Mr. Tire was told the caps were never there in the 1^st place (this was never documented or mentioned to me) however they did me a «favor» by giving the caps to me for free when I brought it this time. Until this time the car has only been driven locally under 50 mph (since new tires have been put on)
9÷22÷2013 — 1119 — Driving on I-​95 the car is shaking so badly I am told by kids it feels like we are in an eartquke (speeds above 50 mph)
9÷22÷2013 — 1141 — Called Mr Tire and was told by Rob (the only person I have spoke to there so far) to bring the car back.
9÷22÷2013 — 1229 — Told by Mr Tire (Rob) the rim is bent and that is why the issue is happening. They told me it was probably because I hit a pothole. However this vibration never happened before on tires that 70 000 miles on them. Keep in mind Mr. Tire should have known the rim had issues when it was balanced by them, again they never documented it or mentioned it to me
Mr. Tire (Rob) said they will at no charge put the tire with the bent rim on the back of the car. He showed me how the rim is bent (which I could not see) however I did notice the inside of the rim is scratched. This could not happen with driving over a pothole. I feel the tire place made a mistake and bent or damaged the rim when they were changing the tires on the rim
9÷22÷2013 — 1315 — The vibration although significantly less is still very obvous and was never there before I brought the car in to service. Considering the tires replaced had 70k miles on it the vibration should have been very pronounced.
9÷25÷2013 — 1845 — The car would not start each time i hit the button it would say to press the brake and then start the car (I was already doing this). This has never happened to this car before. The brake flush service they performed on the same day as the service is what has caused this
9÷26÷2013 — 0635 — The same issue happens the car would not start due to the brakes not being pushed down (which I was). Finally got the car to start 20 minutes later.