Antelecom Inc.

Antelecom has been working hard to upgrade their service for their customers. New 4GX2 service should provide speeds double that of their prior 4G WiMAX setup. I’m scheduled for an upgrade install next Friday. In the past the service is been slow but in recent months I have noticed marked improvements. I hope that their new service works out. Field technicians have always been great. Calling the office, on the other hand, some of the reps have attitudes and are short with customers. I gave them five stars because I can tell they have been working to improve their network and customer experience. As rural ISPS they have been great! Beats dialup or Satellite any day/​time, and is a lot less expensive than Verizon’s HomeFusion (LTE Internet Installed); and Antelecom has no data caps. When I tried to get service from Time Warner Cable (TWC) a few months back, they had to ‘survey’ my area to see if I was eligible for service. The next day I received an email from TWC stating, «[…] we are not under any obligation to provide service to your area.» Thanks TWC! If you have no local Telco that provides good quality DSL/​Cable, look into Antelecom.

Don’t even bother with Antelecom. It’s almost like not even have wireless because it never even works. Plus the people on the helpline are rude when all I want to know is if their system is down. It’s also very slow the times that it happens to work. I’m glad that Charter is in Rosamond now and it probably works even better than this. If I could give this zero stars I definitely would…

If I could give this service a zero I would! Because their service is crap and the sucky thing is… They’re pretty much the only service provider in Rosamond! I do not know if it’s where my house is at, but the service is shotty, goes in and out all on the time! So one min I have «okay» service then next I have no service. And when I DO have service, it is dial up slow! Oh yeah! And forget about running multiple devices… BECAUSE YOU CANT! It just can’t take it! I have to do one thing at a time or everything slows to a crawl or it just becomes so annoyingly slow I give up. I literally have to sit in one spot when I’m on the phone because if I’m walkin around or moving, it drops the call over and over again! My reception isn’t that great to begin with out in Rosamond, but even with my crappy reception, it is better than their internet service! I wish they had Time Warner out here because their service is impeccable! I have TWC internet at my moms, and it is amazing and fast. I am thinking about buying my own router to see if that makes it any better, but somehow I doubt it. But they’re crap! And as I mentioned it sucks because they’re only one of the 2 internet providers out here, so they can get away with treating their customers crappy (from what I read on other reviews of them) and provide crappy service! If TW Cable ever comes out here I think this place will go out of business. So even tho AT&T might be more expensive, you’ll definitely be getting better service (and that’s saying a lot) than what Antelecom provides. Don’t waste your time!

horrifically slow, and unbelievably unreliable. I DETEST their horrible speeds… but i have no other options. i have been strongly considering getting dial up. My fiancé and i have upgraded to the highest speed and i still get the «connection has timed out» thing on our web browser almost every time i get on the internet… I literally had to close the page that i was trying to load after waiting 5 minutes for a moto to load on cycletrader. Ive called them before, and they said that «everything seemed fine on their end» BAH! this company will either need to do a huge overhaul of their infrastructure, otherwise i do not see their piss-​poor, not as advertised speeds as a viable business.

Antelecom is here because there isn’t any competition in the area for broadband. In the outlying areas of the Antelope Valley they are the only provider. The speed in very slow and getting worse. I agree with the other reviewer who stated that YouTube is out. Now they are charging an extra fee to receive a billing statement, they only want to do business via email. Passing the cost of doing there job onto the consumer. If anything else becomes available I will be gone.

In my experience Antelecom/​Reliable Computers give zero shits about service. Alright, maybe they give 1 shit, if my business completely doesn’t have internet they will take care of that.

This company deserves a better review… It is NOT super fast but if you live in Acton or Palmdale… it is your only choice. They provide good customer service. If the wind blows hard, you lose a little service but not LOST like time Warner. Antelecom is what it is. They may not deserve 5 stars but they do NOT deserve 1 star either.

This is THE worst broadband!
I live in a remote area so we don’t get the DSL and it’s one of the only ways to keep in touch with the outside world from out here.
This service is worse than 2^nd world countries.
THE DOWNLOAD SPEED IS .75 MEGABYTES/​SECOND!!!
The standard in the U.S. is 5 megabytes/​second for a download. In other «second world» countries, their download is 20 megabytes/​second.
Not out here, our download speed is probably worse than Algeria’s.
We’re just hours south of the tech hub of Sillicon Valley and we can’t even get 1 megabyte/​second download.
God forbid if you’re out here and you have to use the internet to complete online forms (ie. Taleo, taxes, etc.) It takes 5 minutes to download a simple page, even if it’s mapGoogle, Hotmail, Gmail, Yahoo or Facebook. It’s not their servers, it’s our broadband. Forget Youtube, it takes 10 minutes to watch a 7 second video. Forget Skype! Since gas prices are going up again, who wants to have a face to face conversation with anyone?
We haven’t even discussed gaming, this service is not recommended.
On top of the other games that cable monopolies play with downloads, like blocking it when you’re «hogging» bandwidth. The U.S. is literally the only country in the world that does this to it’s customers and it’s an act of cruelty.
No I do not recommend moving out to this neck of the woods (Antelope Valley), it’s a chore to drive 30 miles to the nearest bank/​hospital/​etc. or to simply look at another person that’s not a tweaker.
Your only other option is to go online to do your banking/​email for your personable business which is just as painful. THat’s if the download speed doesn’t shut down entirely and crash whatever you were working on.