Department of Motor Vehicles

I made an appointment. My server Mr. Gonzalez was fast, efficient and professional. It was great to find out tge reason I came it wasnt required. I havent taken written test in years. One day the county should invest in a larger facility. Security is always telling you to stand where there is no room then copes attitude with you. Get. Larger facility.

I was able to get a title change in less than 30 minutes. It was my lucky day. The employees are friendly and the security guards are really helpful.

A DMV tip.“Always make an appointment”.
Try to schedule it early, mine was at 8:15 am
I was getting the weight fee exempted from my truck ($ 210 a year),
the DMV employee (at the start window) tried to tell me I could not do that.
I informed her that she was wrong… after going back and checking with her boss,
the $ 210 fee was waived.
Seems they are quick to say «no».
I gave three stars because the next DMV employee was nice.
But !!! I do agree with another reviewer (BS Quartz Hill) in short, our
government is a parasite… a huge parasite… lol

Wow… I don’t even know where to start with this one! Before visiting ANY DMV you can assume some of the workers will be aggravated and have a slight attitude. However, visiting this one in particular turned that assumption into a cultural belief about all DMV’s. The workers here have a nasty attitude and are always loud and rude with the customers. Make sure to ask them ANY questions you have pertaining your visit because they WILL and HAVE skipped through information just to get you out of their face, which will only leave you for another horrifying visit or standing in line all over again if your lucky. Trust me on this one, I would know. The only reason why they get 1 star from me is because Unilocal automatically sets 1 for the lowest rating any one can possibly give. If it was up to me it would be no stars at all.

I’m going to melt in here. It’s so packed and there are a ton of crazies. Be careful!

The fact I know people that work here make it easy for me and I don’t get the bad attitudes many have complained of the DMV’s here in the AV
But other than that I try avoiding coming here but if your looking to pass the driving test, this is the one to come because Palmdale seems to have fun failing people

Okay gave the dmv a three only because while waiting for the registrar machine a employee came and help everyone in line and we all got out of there so much fast. On another note, it was more like 250 people crammed together like a county jail. Lol. And please please people wear deodorant when you go because the smell is still burning my noise and making me nauseated. Blah! Done.

Debbie at the Start window was surprisingly, and exceptionally courteous and helpful. After she helped me, I noticed how patient and kind she was to a very old couple, often repeating the same instructions, but with patience and kindness– thank you for that .
Netty was helpful, efficient and courteous during my registration process– thank you Netty!

This caters to Lancaster, Palmdale, Rosamond, Mojave and California City and other surrounding areas. Yes there is the MUCH slower location in Ridgecrest, but it is a drive. So this particular location is overwhelmed on a daily basis pretty much. That being said, you have to understand that its not just the customers getting frustrated and getting head aches and becoming exhausted. I do give two stars to this location based on the small seating area for the amount of people it has to accommodate. And the parking is no where near enough. Move to a different location if it helps provide reasonable seating and parking for your customers. Another reason they only get two stars from me is because of the attitude of many of the employees. It doesn’t matter if you hate your job or you have a head ache or you burnt your toast this morning. SMILE. We don’t want to be there either. But don’t make your customers feel like they can’t ask questions. Speak up people… it’s loud in there. I need to know what you’re saying so I don’t have to waste more time having you repeat instructions to me. A friendly smile can go a long way, especially in times like this.
For those of us who have to go to the DMV, the only thing I can do is advise you to make an appointment. It can cut down a 2 hour visit to about half an hour. It is so worth it to make the appointment.

This place is SMALL like u have to wait in line OUTSIDE in the burning sun w. No shade or ntn its ridiculous… The attendants in the check in line were pretty quick they tried to help everyone as fast as. they could… the best thing to do is make an appointment avoid the long check in non appointment line

Making an appointment will get you through the line within 10 – 15 mins. Waiting for your car to get verified will take absolutely forever. I’ve been here twice to get 2 different vehicles registered and both times were horrendous. The first time, I waited for an hour in my car parked in front of dmv in one of those verification parking spots. I finally walked in to ask what was wrong and after waiting 10 more min, someone finally comes outside. This time, it’s been 50 min already and still no one comes out. Ridiculous.

DMV you suck. Matter of fact this should be the poster child of government run businesses.
I can’t wait to see how OBAMACARE will be run! How stupid can america get? The government doesn’t care about their people and cannot run a business unless it is unlimited funded by taxes.
Let the DMV be the barometer for government run business! Look out future here we come!

Typical DMV service… not impressive!

yikes! not a lot of ppl but waiting in line that is only 5 ppl and then the rest have to stand outside is ridiculous, and parking for 20 cars is ridiculous, not giving you a number until u fill out a form is ridiculous and the typical slow dmv employee is nationwide. and I mean «wide». the best job possible is a gov job like this where u can work as slow as humanly possible and get paid for it.

DMV employees are really awful. Period.
I know that they have to deal with a lot of stories and rude people on a daily basis, but maybe they should incorporate a daily morning exercise of faking a smile. The girl who helped me was almost unbearable. She refused to make eye contact, was incredibly rude, acted like I should already know the answers to the questions I asked and refused to crack a smile. I feel really bad for her family when she gets home. This is the career path you chose, sister! Deal with it or get another yob!
Look. This DMV is awful. My husband waited in line for 6 hours without an appointment. I advise never ever ever coming here without an appointment. Yesterday there was, I kid you not, about 300 people waiting. When there are no seats inside, the securtiy guard makes you wait outside… in the heat. I took my friend’s advice and made an appointment. I got there 10 minutes early, checked in, filled out my paperwork for my name change, and got called that fast. I was there for maybe 20 minutes total. Appointments are really worth it. Dont waste your whole day sitting there.
PS — parking is very limited also, but there is parking in the lot across the street.