Extra Space Storage

This Extra Space Storage is very well run and offers storage at a better price than others (we checked five other places on 12÷29÷15). The manager, Matt, is very friendly and helpful ask for him.

Matt was especially informative about medical disorders had a wonderful long informative conversation with him it was exactly what I needed. Kind of funny but it made my day. conveniently located, easy to get into and out of fast service highly recommend

Excellent service! Matt helped us with getting a great space for our boat and got a great deal. Friendly people and great customer service! If you need storage this is the place to come to!!!

We rented a covered storage space for our RV and the whole experience was positive! The staff was very helpful and answered all our questions. Very professional! Highly recommend!

I have had good experiences with the staff here. I have sized down then up, then down then up again. The manager, Matt, has been most helpful with that.

Never again will I rent a unit with Extra Storage!!! 4 years ago I rented a space and surrendered it after I was done they never had me as checking out of the place. I was sent to collections. The collection agency was nasty and very rude. I remember the nightmare very clear. I was told that If I don’t pay up I was going to be sent to court and I was responsible for all the charges. I thought maybe I didn’t tell them, but I was right and still had to pay the collection company fees.
Forward to February 2014. My husband and I bought a house and we needed to store some of our stuff. He went and got a unit because I couldn’t do it prior to the nightmare I had with them 4 years ago. We moved our stuff out 2 or 3 weeks after we got the unit. My husband was able to get things done fast. He surrendered the unit last days of February. This last weekend we get an email that we owe them money. They are doing the same thing that they did to me 4 years ago. We both went into the office when we surrendered it and AGAIN they neglected to take my husband off the system. I called them this morning at let them know. The young lady that we talked to in person answer the phone and said «Oh did your husband came in our office to let us know?» Duh yes we did!!!
Please beware of this place. I can’t believe it happened to us twice. Here I was thinking it was my mistake but I now I know we did our part and the place neglected to do their part. Ask for a paper saying that you surrendered your unit. Don’t take their word for it. I bet this is how they make their money by taking people to collections and get more form you. They should be reported to Better Business Bureau for their business practice. I wonder how many people in the AV has gone through this nightmare. Very sad.

After contacting them extra space storage is refunding a pro-​rated amount back to me.

Great staff, great facility! This place is very clean, and I always feel very secure with the ²⁴⁄₇ video cameras. Best prices in town!