Hampton Inn-Lancaster

Came down to Lancaster for Memorial Day Weekend! The hotel was very similar to a Marriott, very clean and accommodating. The service reps were very accommodating and were able to give us a rooms that suits are needs. The pool was clean and fun for the kids. Would recommend this place for those looking to explore Lancaster.

We stay in a lot of Hampton’s. I like the lobby and dining area of this one best. It’s different, warm and cheerful. Very friendly. The bedroom was standard and clean. Only what we expect.

I used to live in hotels for work for a while so I definitely appreciate a good hotel. This place was a great stay. Quick check in, free breakfast in the a.m. No it’s not chef cuisine but I’m not that picky, especially as hung over as I was from New Years. No loud ass noise from the hallway or next door and the place was clean. Good place!

Husband and I stayed here for one night while checking out Lancaster. Customer service was very good, the staff was friendly and helpful. The room was very clean and the bed and sheets were comfortable. Only con, the breakfast was not that great and the walls are thin. Other than that, the price was great and the location was perfect. I would stay here again.

This was a typical Hampton property. The bed was comfortable, the location was good, the hotel was clean. We liked the heated outdoor pool. The fitness center had a lot of free weights. Breakfast was great. I would stay here again if in the area.

I was very conflicted about this review. But here are the facts. You decide,
Checked into hotel around 8.30 PM on Friday. Got a good price as part of a wedding block.
Pleasant check– in. Was given key to a room. Opened door and blown backwards by the stench of disinfectant. Returned to front desk. Told the hotel was sold out and there were no other rooms available. Unacceptable. It seems this room has stunk for days and should have been put out of service. So it was no surprise I was asking for another room. After some discussion was finally offered another room. Swapped our room for another in which the guests hadn’t yet arrived. Hopefully some guest will be a no– show, so no one has to stay in that room. So 1-​star rating for an uninhabitable room. We would have had to leave this hotel and find another hotel if that was the only room available.
Tried the door to room #2 but the door knob stayed locked. Finally fiddled around and got it open. Room was decent size and clean. Bed was comfortable enough.
The front desk person was very nice. Very apologetic. And offered to compensate us with a free nights stay. So 5-​star rating for good attitude and trying to make it right.
Lessons Learned
1. Do NOT accept an unacceptable room.
2. Check in early if possible. Our flight was delayed, so we had no choice. Only a handful of guests had not yet checked in. But someone was going to get that stinky room!
3. Hope for honest Unilocal

I would definitely recommend this hotel to anyone interested in being close to many different Amish/​historical attractions. It was only 15 minute drive from Amish village and places like Landis Valley museum and Wheatland Home. Our room was very clean and breakfast is included. The hotel staff is very welcoming! Only con is that the walls of the rooms are very thin! We could hear people talking in the rooms next to us.

My room was great, given that it was the last room available in the hotel. Breakfast was great. Staff smiling and helpful. I had a little complain and they fully resolved it to my full satisfaction, which is always more positive experience to me than having no complaints. As this is one way to challenge the system. I would stay another night if I could.

I only gave it three stars, because of the lady at the counter who gave us a better room. We’re Hilton Honor members and normally rate upgrades to a suite, but today there were none available from what the gentleman at the counter told us. So we go to the room that he gave us, walked into the room that was already looked like it was slept in. We go back to the counter and get helped by another female employee at the desk and low and behold there actually was suites available. I don’t know if it was racial by the gentleman at the counter, but that’s what it seemed like to me.

Received one phone call and one knock on the door for «laughing too loudly» really? 100% sober and we get called twice for laughing??? The staff was nice about it but the fact that we got talked to for laughing was horrible.

I have been loyal to the Hilton family of hotels for over 10 years, and last night was the worst night of sleep I have gotten in a hotel. The bed was incredibly hard, and the pillows so thin my body hurt when I woke up this morning. I ended up having to sleep on the duvet in order to add some cushion to be able to get a few hours of broken sleep.
As with most Hampton Inns I’ve stayed in the room was clean, yet looks old be has it looks outdated. Having a micro/​fridge combo was nice, especially because we were traveling with a toddler.
The staff was courteous and friendly which is why I am giving three stars.

We had a block here for our wedding and it was great! The hotel was really nice, the rooms were spacious (especially the suite we stayed in), and it was convenient to places in the area. The breakfast in the morning isn’t gourmet by any means but it was sufficient and pretty good.
We had use of a meeting room for an after-​party and the shuttle for transportation back and forth from the venue. Both were convenient and definitely an added bonus for our wedding and wedding guests.
Our coordinator, Monica, was great and easy to contact, and all the staff we encountered during our stay were incredibly pleasant and helpful. I wouldn’t hesitate to stay here again.

An overall decent hotel with friendly staff, this Hampton Inn is certainly dated in its room décor that unfortunately makes it feel warn down. However, to be fair the beds aer very comfortable, the rooms are clean, the complementary breakfast is pretty good and the free soup and cookies in the evening are a nice touch. The work out center consists only of a spinning machine and a treadmill, so some may find that aspect lacking.

Best night sleep ever! Breakfast is good, location, superb! Right off the interstate! Highly recommend if your decision is based on location and comfort. Front desk staff is very accommodating. One recommendation — salt the parking area!

You can never go wrong with a Hampton Inn!
A special kudo to the reservation/​front desk staff of this particular location. We moved here from another hotel at the last minute and got a beautiful room. Spacious, clean, quiet, everything the other hotel we left, didn’t have. I LOVE Hampton’s. Just wish I had joined their «preferred club» many years ago cause I’d be staying free by now! Whenever we travel, we ALWAYS look for Hampton Inn’s and we’ve never been disappointed.

Very pleasant place. Helpful staff. unfortunately they are one of the few hotels that still have smoking rooms. I just so happened to be on the floor where it was and it basically stunk up the floor my room included. Staff was great switching us out. Hotel itself was very nice as well as clean free breakfast was well… a free breakfast would stay here again

Very nice rooms. Spacious. Table convenient with refrig and microwave. Plenty of options for charging devices. Good soup and cookies at night. Pool area very nice even though its outdoor. Lobby and breakfast area very nice and lots of room. Staff friendly and helpful.

I usually don’t write reviews for hotels, but our stay here was very pleasant, and I think this Hampton Inn deserves a great review. When it comes to hotels, it’s the little things that make all the difference, and this hotel got the little things right like very soft water (ran through a water softener or filtration system) and towels that were soft and comfortable. The rooms were very clean, the staff was friendly and professional, and to my great surprise, the internet was the fastest I had ever experienced at any hotel! If you’re looking for a nice hotel to stay at in the Lancaster area, it’s hard to go wrong here!

Nice update to lobby, very helpful staff was able to work out a nice room for me at last minute. Plus plenty of food options in the area for a business traveler. Very nice stay overall

When in Lancaster I usually hole up at the Fulton Inn because I love watching the ducks. However, this time I got hit with a crap load of Internet work to do so I decided on the Hampton and I’m glad I did. It’s somewhat off the beaten track of Lancaster but only by a mile or two. It has one of the fastest Internet thingies for a hotel I’ve seen along with printouts and the whole schmear; so to speak.
It’s a four story Hampton with a lovely lobby/​breakfast area and a most friendly as well as efficient staff.
I stay at Hampton Inns a lot and this is indeed one of the better Hampton Inns I’ve come across.