Iris Nail & Spa Inc

I came today with my daughter to get mani pedi since she was home for break from out of state university. Have not been here in probably a year or so and did notice the quality of workmanship and courtesy had gone down dramatically! Probably dating myself but felt like I was in the Seinfeld episode when Elaine suspects the Korean woman are making fun of her in Korean and she goes in there with George’s dad to confirm. Wound up needing to go back 2 hrs later because both big toes were smudged since I was rushed out of there after they got my money for services. I went back with my younger daughter and quietly told them why I was back as to not cause a scene since that wasn’t my intention. They told me to sit and in 5 min they would fix it. Waiting 15min later where they pulled someone else from the back to do it anyway! The girl fixed them for me asking if I put shoes on to ruin them and I explained no the polish was too thick and not given enough time to dry. Don’t splurge on myself too much so if I spend 34 for a pedicure I want it to last more than 2 hrs later. I leave the salon and my 9 yr old tells me when I get in the car that the light colored curly haired Korean made a face at me behind my back which was the same lady that did my daughters pedi and making snide comments in English too about her legs which I thought odd! Should have walked back in and said something but my daughter did not want me too! If you want a crappy pedi and Korean attitude this is your place if not find another more professional place!

Had a pedicure– clean, friendly, and didn’t feel all crowded! Great place :)

So disappointed. They rush their pedicures even if there is no one waiting. Horrible service and expensive!

VERY unprofessional! WORST customer service! I had an appointment (no groupon) which I waiting almost 45minutes past my scheduled time to be sat. After being seated two girls walked in for manis and pedis with no appointment and my technician asked if I can come back later! WT!!! My entire appointment was so rushed. Work was shoddy at best. Never going back, even if the service was free. I would give zero stars if I could!

Great attention to detail, clean, friendly, and they don’t skimp on the massages. Prices are a little higher than most nail salons, but my manicure always lasts longer than when I go anywhere else.

I want to start by saying this spa is a nice, clean nail salon. They do great manicures and pedicures where they do wonderful massages. They are very expensive so don’t think you are getting those massages for free. I have been here numerous times so I was well aware of the price and came anyway. But when you pay this much you expect good service but you will not get that here. I don’t even need the people to talk to me. Just run a professional business. One time I came with a groupon and got yelled at for not telling them up front I had a groupon. Next time I got a groupon I realized why. They give you an express service with a groupon. So you pay 25 instead of the normal 35 and they leave out the extra bonus stone foot massage. I just came here (writing this review while my nails dry) and said I wanted a pedicure and the girl talked me into a manicure too. Later 2 people walked in and she started talking in her native language to the owner and another woman running things (who were stuffing envelopes and watering plants — not assisting the busy salon in any way) but then the girl doing my pedicure said she could no longer give me a manicure because there are other customers. I will never return and I hope the 2 woman that are running things here read this and see that is not how customer service is done in this country. If anyone has a good nail salon recommendation in lansdale let me know! By the way I am using the iris wifi to write this review. At least they give you that.
Update: new salon ‘Posh’ opened not far and my experiences there have been great. Try them instead.

Nice green tea pedicure. Pricey. I won’t come here regularly, but it was a nice treat. Sweet technician. Check out my tip for info about the 10% off issue. Very clean and nicely decorated. Open on sunday, which is a huge plus.

Just went here for the first time the other day for a regular mani/​pedi. The salon is very clean and is a relaxing environment. Staff was fast and friendly. They give you a little hot stone massage with the pedicure and a little shoulder massage with the manicure. I think I found my new go-​to salon in Lansdale!

By far the most luxurious pedicure I have had. I made the trek to Iris after hearing my friend Anat’s awesome experiences there. The salon is immaculate, full of natural light, and most notably, void of those terrible fumes. There must be some great ventilation going on in this place because you don’t even get a whiff of that acrid nail salon smell. The ladies at Iris really take their time and deliver amazing results. I was thrilled to get massage and hot stone treatment with my services; many salons I have visited will charge extra and badger you about upgrading your pedicure but Iris just includes everything. That said, this salon is a little pricey. In my opinion, it is worth the splurge because my beautiful mani pedi lasted several weeks (I got gel). The technicians were all very polite and friendly (no smack-​talking or giggling) and frankly, I’m willing to pay a little more to enjoy an immaculate space and top-​tier service.

My favorite place to get a pedicure is this place by far. You have to pay for one of the spa pedicures because it is worth it. They actually spend an hour on the pedicure and give a great massage on your legs/​feet. You also get a hot stone massage with any of the spa pedicures and reflexology. Then when your feet are drying they give a back massage too. It is a very deep massage so some people may not like it. But I drive from 30 minutes away just to come back to this place.

This is the best nail saloon in the area. I have have had mani-​pedis by everyone in the salon and the work is consistent. All are always pleasant and professional.

The nicest staff in the area. My pedicures last between 3 to 4 weeks. The staff is genuine. I will never go anywhere else!

Always terrific service and amazing job :-) check it out

I have been going to Iris Spa for 10 years. Originally a customer at her Trooper location but when she moved to Lansdale I went along. It is worth the drive to get the kind of customer service I receive. The facility is welcoming and nicely decorated but most important it is clean. I have read some of the reviews about the language barrier with some of the girls… we need to be more tolerant and patient. I have found that they appreciate the effort of inclusion and they want to do the best job they can. When they speak to each other in Koren I never feel like they are talking about me but about business. I have never been disappointed in any of the services (and I have tried the all). It is a wonderful place… it is my little getaway where I can relax and just do something for myself.

A friend introduced me to Iris Nail & Spa awhile ago and I’ve visited a few times since, so I feel confident leaving a positive review of their services as consistently good.
Iris offers a bunch of different services, like waxing and massages, but I haven’t tried those yet so my review is mainly for the manicures and pedicures. I love their manicures, as they always go above and beyond with service, like putting oils and massaging your hands and/​or neck. Their basic pedicure includes a foot massage and the products they use leave my skin soft. Also, I’ve never had any trouble talking to any of the technicians in English, and all of the girls are really lovely and easy going.
Décor-​wise, the salon is very pretty and has an open space kind of feel. They have these cute vintage posters and a waiting room, as well as a fee free ATM machine for tipping in cash.
Iris has definitely become my go-​to spa!

Best place in Lansdale to get your nails done and since I started coming here I won’t go anywhere else! The staff is super friendly from the moment you walk in until you leave! The woman who did my nails, Sophia, was so sweet and even put nail hardener on my nails because I told her I had broken a couple nails during my recent move. The pedicures are incredible too! They use hot rocks and massage your legs in addition to your feet. The polish really lasts. Love it!!!

Friendly staff, they offer a membership card and it is easy to get points and receive free services. It does cost $ 5 to sign up. They do offer bundle packages to buy in advance and save $$ but I have not done that yet.

I decided to try Iris for a manicure and pedicure because several of my friends have been raving about it. I really don’t know what all the hype is about. Service was terrible. I don’t think anyone working there spoke English, so I couldn’t hold a conversation with my nail person. For a manicure and pedicure, I expected to be at the salon for at least an hour. My manicure was done in 15 minutes, pedicure in 20 minutes. It was rushed and not relaxing. I was so disappointed. I will give Iris another chance to see if they can redeem themselves. Stay tuned. I will give another updated review.

Expensive and not great customer service. I got a shellac manicure and an eyebrow wax and before tip was almost $ 50. You CANNOT tip on a credit card so make sure you have cash. The manicure started to lift and peel after a week! This place is located relatively close to my house but I haven’t been back because I can get much better service for less money at numerous other salons.

So I was here about a week ago to get manicure and my eyebrows done everything was fine until a younger girl that worked there started laughing at me and a male worker there was like sh shhh… and pulled her away, i was still sitting there getting my mani done and the same girl sits NEXT to my manicure lady Vicky and the male worker sits next to me, the girl pulls OUT HER PHONE and takes a picture of me or what I believe to be chest tattoo (as she was laughing at me before and speaking in Korean to her co worker she was making gestures on her chest and looking right at me). In no way should you EVER make a customer feel uncomfortable…(no matter height weight skin color tattoos! etc…) i was so pissed i just left (still tipped the lady that was working on me, not her fault) but i can tell you i will never go back there and tell everyone i know how rude most of those people are there. (im 23 and live in the area i have many friends that i will take with me else where): /​
Sincerely ~ your MORTIFIED customer