Great company! Moved into a new house and, based on their good reviews, called them to «rekey» my locks. Boy, did they get more than they bargained for. It turned into replacing deadbolts and knobs(old house) for 5 doors and rekeying a 6th so that I had a single key for all doors in the house. They were drilling out old doors, some were steel… the work was arduous and very hot and it took them hours. They were cheerful and good-natured throughout; even declining the water I offered them(I thought for sure they’d faint dead away in that heat). And the guy was super-sympathetic when he handed me the bill and I almost fainted dead away myself(I was pretty naïve about how much all of that was going to cost). It cost $ 838.46 and broke down as follows: $ 100 for the service call(I’m including«labor» in this, which was extensive, for three men), 3 locks rekeyed @ $ 66, 5 Schlage deadbolts @ $ 325, and 5 Schlage knob locks @ $ 300. To be honest, I have no idea how this compares, cost-wise(clearly I’m clueless about locksmithing), but I would use no one else. I can’t imagine this could have been a DIY. I very highly recommend them!
Kelly M.
Rating des Ortes: 5 Philadelphia, PA
Fantastic service! I did not have the need to go to the store, but their locksmith is awesome and the customer service was great, too. Highly recommend!
Megan M.
Rating des Ortes: 5 Philadelphia, PA
Wilsons reminds me of the hardware stores my dad used to take me to on Saturday Mornings. A true Mom and Pop place. They’ve got some really groovy«hardware store» items that, while probably available at the Big Boxes, would be hard to source out. The atmosphere is personable and they don’t treat you like an oddity if you’re a female.(big HUGE plus there). My five star review is based primarily on the outstanding service we received from their locksmith. After all of the recent scams involving decentralized unlicensed locksmiths, I was really really nervous when looking for a locksmith to do work in our home. I went with Wilsons on the basis of that they’d been in town forever and that the person I spoke to on the phone assured me that all of their«guys» were appropriately licensed. I was guaranteed of my satisfaction: «If you’re not happy, come on over and tell us!» The locksmith arrived promptly(the only person on moving day to do so, so right there, he’s on the Christmas card list) re-keyed all of the doors in our new home and installed deadbolts. The service was reasonably priced and he was speedy and pleasant. Reminded me to let them know they’d done previous work if we ever needed spare keys or anything fixed. Great service, wonderful local business; recommend HIGHLY.
Richard S.
Rating des Ortes: 5 Lansdale, PA
Friendly and attentive service. Competitive prices. You can’t beat this combination of old-time, small town hardware store and first-class locksmith. You’ll never want to go back to the big box store!