Semler Dermatology

Got in to see Dr. Semler in a timely manner; support staff is very friendly. My biggest concern was that he did not perform an exam. He diagnosed and treated based off my description of the spots. No follow up. I was disappointed enough if the lack of thoroughness by a specialist that I have chosen to go elsewhere.

Dr Semler and his entire staff are very good. My appointment was timely, all questions answered and it is very apparent why Dr. Semler is one of the best in the area. Also on a side note the front desk staff were all outstanding. Friendly, smiling and very helpful. So if you need a dermatologist I highly recommend this practice !

Very happy with service, assessment, and treatment of my condition. Dr Semler very personable and went out of his way to explain treatment and diagnosis. Front desk and nurse equally nice.

When I was first looking for a dermatologist, a couple of my friends recommended me Dr.Semler. I made an appointment and never regretted it.
I’ve been a patient for about two years now, and had a chance to be seen by both Dr. Semler and his associate. I must admit I like Dr. Semler much better.
Other people mentioned they were recommended to schedule a separate visit for a separate problem. Never happened to me. Probably because my secondary issues were small and wouldn’t cause any delays for other patients.
Never noticed the reception people being rude or anything.
As for the wait time, honestly, I’ve never been to a single doctor were I didn’t have to wait a little bit.
So I am giving it 5 stars for solving my health problems completely and for the service!

Dr. Semler is one of the best dermatologists in the region. I was contemplating Accutane but Dr. Semler recommended an alternative option that left my skin radiant !!!

For starters, each time I went there I felt like they try to get you in and out quickly. When I bring up a concern about something different than what I made an appointment for, they always tell me I have to make a separate appointment for it. This was with both Dr. Semler and the PA Whitlock. I understand they have to keep on schedule so that they are not late for the next patients, but I feel like I never spend more than 5 minutes with the doctor.
With regards to their skills or treatments, I can’t say I was happy about it either. I often left unsatisfied in someway. Some of the things they did left scarring.
The main reason though why I stopped going to them and give them a 1 star rating is because of their shady billing practice. I paid my co-​pay during my first visit, but on my second visit they said I had a balance from my previous visit. It had been a few month in between so I paid it because I couldn’t remember at the time if I had paid it already or not. Well, the same happened again after my 4^th visit where I got a bill for a copay I had already paid. After that I went back through my credit card records and realized that I had indeed paid my copay during each of my visits and they had been double billing me. I tried to get it sorted out over the phone by explaining which dates the payments were posted but they still never got it right. Months later, I had to mail in copies of my credit card statements to prove what I had paid. Only then did they finally adjust my bill, but I got no letter of apology or anything.

Dr Semler is really nice and his assistant is great as well. I have also seen his associate and she was great. THe only complaint I have is wait time to get an appointment. Seems par for the course on planet NOVA! Yes we are lucky to have so many Dr’s so close but the fact that it takes weeks or months to be seen is insane. I have referred others to him and they were impressed with him as well.

Be WARNED! They gave my son 3 rx’s for eczema and acne. They also gave him discount cards to use at the pharmacy. These cards are only good on the CO-​PAYS! The full amount of these 3 drugs was charged to my Cigna account costing me nearly $ 1500 and wiping out my health reimbursement account for the entire YEAR. They need to warn their patients that these drugs are very expensive. I just went to the pharmacy and with the use of the discount cards thought my costs were relatively low. Then when I checked my Cigna account and saw that the full amount of these drugs went against my deductible and health reimbursement account I felt sick to my stomach. The very rude office manager told me that «dermatology prescriptions are expensive ma’m» Are you seriously trying to tell me that there are no affordable options for acne and eczema? I would never go back to Semler Dermatology. DONE! You’ve been warned.

Dr. Semler and his PA Shannon are very nice! They really care about you and try many things to help you. My daughter has very bad eczema and they were the only ones willing to help us. We have been to three other specialists before seeing Dr. Semler and Shannon. Since seeing them, my daughter’s eczema is now under control and she her confidence has soared! Btw, she’s 9 years old. The wait time is short, about 10 minutes at most.

I’ve been a patient of Dr. Semler’s for a few years and appreciate the excellent care he gives and the excellent service from his staff. The «weakest link» was at one point the front desk, but the changes have made this a complete package. The best thing I can say about this office is that they ACTUALLY listen, and that is very important to me when seeking medical care. Dr. Semler gets to the point, yet is still personable. I never feel rushed or leave without having my questions answered. I have and continue to recommend this office.

Making an appointment was a pleasure. My insurance changed and I had to change doctors mid treatment. I got an appt within 3 weeks. When I arrived for my appointment I was scolded for not filling out paperwork ahead of time. I had a question about the name of my procedure and asked the receptionist what it was called, and she said «I have no idea why you are here». That was rude. Dr. Semler and his assistant Rodger were very nice, answered all my questions, were thorough with all instructions and are very personable. I give them 5 stars. The receptionist and the money taker ruin it for them!

Not great!
The reception desk – FANTASTIC!!! The PA-​sucks-​she tried to get me out quick, didnt perform the procedure (I have seen many times on me) correctly, now they cannot perform it again due to side effects, so I may have a perm scar on my face! As another person said, it was like the PA was trying to rush everything. The nurse was the same way, and she was quite rude when I asked her about other things I was supposed to get seen for like you could only be seen for 1 thing at 1 visit. but they charge the same fees… hmmm, way better derms out there if you have issues.

You can get an appointment quickly which is a positive. Most offices in NoVa have long waiting time. I also don’t have to wait long at the office. Also great!
The PA Shannon Whitlock is a nice lady but seems to get you in and out as fast as possible. Her skin exam was not a complete one. She QUICKLY scanned only about 80% of my body. Didn’t check my scalp, underarms, or under my chest.
To me, a good doctor checks 100% of your body, not just «most of it».
If you want a very thorough exam, I would definitely look elsewhere.

Misdiagnosed me and on 2^nd was rude when I told him that I had been to 5 doctors. He asked if I used the cream he gave me. He never gave me cream, and frankly I don’t think he even remembered me. I would have appreciated an apology and an acknowledge that he messed up. He spent about 5 minutes with me or less. What a waste of time.

Accessible, personable and professional.

1 star for getting me in today.
1 star for the explanation of my dermatological concerns
1 star for the PA!
–2 stars for the lack of personality or customer service your receptionist exhibited today
I think A-​OK should read OK for a 3-​star rating!
I’ve been a patient of Dr. Semler’s for about 2 years. Very rare that I need to see a Dermatologist, but he was recommended by my general doctor when I needed one. Once you make it past the front desk the medical assistants and other staff running the «back of the house» are gracious and highly capable.
As in many of my other reviews, whether food, retail or any business at all, customer service is one of the qualities I prize most highly when I’m out and about. A doctor’s office is NO different! If nothing else they should be even more attentive to taking care of folks when they visit. NOTE: when you change jobs and you get new insurance and you don’t get your cards and you spend 45 min on the phone with your insurance company to get that taken care of… and the insurance company sends you a FAX containing all the info needed for the doctor’s office to process you when you arrive the next morning… DO NOT and I repeat DO NOT challenge me and say you won’t see me without a card! Thank goodness the office rep who handles the insurance processing was there to straighten out the receoptionist!
Frustrated in 20 141!

Finally, a derm that you can get an appointment with in less than 6 months… (or maybe not any more now that I’m adding it to Unilocal!). Anyhow, Dr. Semler and his team are fantastic. He even has a PA on staff who can see patients and write scripts– like having 2 derms in the same place. So much better than those quick 5 minute visits that leave you, as a patient, with so many unanswered questions. Be ready to be seen on time (go figure), and leave with actual feedback.