Hmmm! Well; Everyone has a bad day! And a $ 7 bottle of oil. But I have forgiven and forgotten. I guess a $ 4000+ organ purchse may not have been met with this? But it doesn’t matter, it’s over, it’s done, long overdue, time to move on! I wish the tables would have been turned! I would have sent our another bottle, quickly, no questions asked, no hostility, no back and forth! There’s an old saying… let sleeping dogs lie! 6⁄2011? But I wish you the best sucess in business and life! At least it was good oil!