Empire Express

We love this place, hands down the best Chinese/​asian food delivery in noco. Their Miso is pretty great too. They make delicious fresh food, at a very good price, and they even just re-​did their eating area. They are usually friendly and nice. I saw the other bad reviews, and having always been extremely pleased with them, I had to set the record straight! These guys are awesome!

Absolutely terrible experience. I am a vegetarian and ordered all veggie entrees. I stressed that there could be no meat and my order came full of it. I called to get a refund and the lady told me I was lying and she never gave me a refund or a call back. I will never go back!

Bad food. Bad time. Ordered online and went to pick it up. They forgot to put all of our egg rolls in the bag. Had to go back after i got home.
I returned with the egg rolls to cold garlic broccoli. It was bad. The sauce was sweet and there was a ton of onions in my food.
And what kind of chinese restaurant doesn’t give you a fortune cookie?! Not happy with this place at all.

Not even giving this place a star. Not only was my egg foo young burnt but there was a huge bug beneath the the second egg foo young patty! Took it back the next day, with the bug still alive and the person I spoke to thought it was funny and offered not even an apology. What kind of bug is it?!

Got food poisoning after some general tso’s chicken. Nuff said

This family is never friendly. They seem intentionally rude and matter-​of-​fact. They never, ever smile. The food is ok.

This place was AWFUL. We ordered online and used a free wonton coupon which was apparently never applied on their end and not honored. We ordered the Thai curry which smelled and tasted so rancid we threw it away because we couldn’t even keep it on the table. The mongolian beef was breaded and sloppy with more than half the container full of just onions. The soup was bland and we did not get the sauce we asked for as well. Totally disappointed and the worst $ 30 we’ve ever spent. We called to complain and didn’t get any type of explanation or apology. Call Tai Pan — they were 10,000 X better.

This place has sure gone downhill since my first and subsequent visits: today a 35 minute wait, a comedy of errors as they put the wrong things in the wrong bags, open the bags back up, and yell at each other in Chinese. While I repeat to them «Sesame Tofu. Sesame Chicken. Wontons. I already paid!» Really bad fry oil aftertaste on everything deep fried, the wontons and chicken… No marinade on chicken… dry and tasteless, except a very weird «off» taste of chicken stored too long and at wrong temperatures. Very sparse on the bland sauce. Not just ‘Meh” but «bleah!»
c’mon change that oil every 5,000 wontons per manufacturer’s specs… seems like the owners don’t care much around this place anymore. Too bad… I really liked having good Chinese takeout in LaPorte, Colorado. I won’t go back until I see the «under new ownership» flag outside… and since the place was deserted tonight at 5:30 PM on a summer friday night… that’s a sign too.

I had a bad experience. I ordered a BUNCH of food the other night. Most of it was really good. I ordered some noodles. What I got was this eggdrop base thing with lettuce and what might have been chicken. Kinda gross. And definitely not what I ordered.
Empire Palace INSISTED that they had sent me the right thing, even knowing that I thought the item was pretty gross, and refused to do anything to help.
There are other, better cheap Chinese joints in Fort Collins that give better service.

I really like their food. I always order online. It’s actually the only place I order chinese food from now. Their lomain is great! We always get an order of their cream cheese ran goons and dumplings — both are amazing! One time I think they forgot the dipping sauce for the dumplings. They were great with siracha too. I really have nothing bad to say about this place.

Free delivery and fair prices is key for this place. The food is average, not bad but nothing too special.

Writing as a customer from Fort Collins, not Laporte. I’ve ordered from these guys twice so far. I’ve ordered pickup there, and the store itself is pretty lackluster, but the food is all right and is priced really well for Chinese in the Laporte/​Northwest Fort Collins area. On the West side of Fort Collins, I prefer to order from either Yungs or these guys. The food is a little cheaper than Yungs (and they don’t charge as much for delivery fees on OrderUp), however, not quite as flavorful, but with the difference in price, I’ve chosen these guys over Yungs twice. I’ll continue to order, and try different dishes and see if they have anything that stands out moreso than what I’ve tried so far. My biggest reason for disappointment is the pan cakes they used in with their Mu Shu. It has a weird styro-​foamy feel and I felt like I had no idea what I was eating. Other than the pan cakes, the dish was fine.
Oh! And they’re super nice. When I went out to pick up for delivery, they even offered to help me out to the car.

Terrible! I ordered online, which I was excited about, and it arrived quickly. However when I opened it up, I realized one of the dishes was wrong. I’ve worked at restaurants, I wasn’t mad, these things happen, so I called to sort it out. They said it was impossible that they got it wrong. I explained what I had in front of me, what I had ordered and that I was happy to show them. They said I was wrong and to call back later? That made no sense… I just wanted to eat! I hung up, double checked my order and the description of the food to be sure. I called back to confirm that this was not right, and they put me on hold for over 5 minutes, so I gave up and was stuck with mediocre (at best) food that was not even what I wanted.

Five stars because every time we’ve order food has been hot, fresh and good… we’re talkin, burn your tongue if you’re not careful hot. That’s nice! There’s not much more too it… no need to get detailed… is the food good? That’s all I need to know. Food at this place is consistently good. It’s your basic Chinese takeout, nothing fancy. My husband and I usually get the the Sesame Chicken and Lo Mein and a couple egg rolls and one order of that is enough for both of us. Nice that it’s less than 5 minutes away also. Great place for Laporte. I too get grumpy if I have to go into Fort Collins.