Chick-fil-A

This Chick-​fil-​A location seems to always be super packed! This chain offers their classic sandwiches, wraps, salads, breakfast items (chicken with a biscuit), and even desserts. My favorite item to get is the regular Chicken Sandwich, fried extra hard (this place gets it right, where the chicken turns out to be super crispy!), and I slather it up with the Chick-​fil-​A sauce: D The waffle fries here are a little underdone, as they have a soggier texture. The ½ and ½, which is the Sweet Tea and their sweet Lemonade, is quite refreshing, and free re-​fills are automatically included (just go up to the counter). Just note that the lines are incredibly long (for both those who are waiting for refills and for those who have yet to put the order in), so it may take a while — for such a busy place, you’d think that more staff members are at hand! However, they are friendly and try their best to keep up with the lunch/​dinner rush — much appreciated!
+regular Chicken Sandwich, fried extra hard! :D
+½ and ½ (free refills)
+crazy long lines during lunch/​dinner rush (go inside to order instead)

I love Chick-​fil-​A. Went there for dinner and got the grilled chicken salad, which was cold. That’s why this Chick-​fil-​A receipt for stars instead of five

I don’t really eat fast food but I guess it’s okay every now and again. I was going to the movies and figured that I’ll get some breakfast. The line moved fast and the cashier was polite and peppy. I got the 4 piece chicken minis combo meal and I ate inside the restaurant. I didn’t have to wait long. It was pretty clean. There was a long line at the drive thru, I think it’s faster to order inside. Good food, good service – sounds like a winner to me.

This Chic fil a is really coming down. Twice now I’ve gone and all I ordered was not in the bag. They didn’t even give me a straw for my drink. Guess I need to go out of my neighborhood to another Chic fil a

–Decided to give the spicy chicken sandwich with paperback cheese deluxe
–Ordered a side of medium waffle fries
–Both items were very tasty!
–I inhaled the waffle fries even before I left the parking lot. No too salty
–Did not see the restrooms, so I can’t say anything for the cleanliness
–Plenty of parking and they offer a drive thru service. However the drive thru impacts your ability to get into the main door. As in try not to get hit by a car
–Very busy during the lunch time frame, yet very fast service.
–Friendly staff

I loved the warm welcoming greeting I got here, as well as my speed of service.
Food was hot and chicken was juicy. I’ll be here between classes again.

I absolutely love this place! They are sooooo nice to you! They go check up on you to see if your doing ok. Ms. Dolly is such a sweat heart! I would definitely come here again :)

I love Chick Fil A but i dislike this location. The customer service sucks! Which is a big deal to me since I work with people all day (and all their attitudes) so the last thing i want to do on my lunch hour is deal with more attitudes. To tell you the truth, I generally only go to this one cause its the closest to my job and then only if its raining. (I kid you not, most of the time, I drive an extra 6 miles to Bowie). Anyhoo — No smiling faces, chipper voices and employees ecstatic to meet you here! And you better check your order cause they OFTEN get it wrong. To their credit (thats what the EXTRA star is for), this last time I went there was a really nice Manager helping out up in the drive thru (and some other workers just standing around) so maybe they’re working on some things but I still saw those blank «I could care less» stares of the workers ready to revert back to their «bad attitude» ways and it was only 11am *sighs*. For the time being, I reserve the right to NOT go there and still travel the extra miles for better service! And if you dont mind going the extra miles i would suggest another location to you too!

Good food, clean, fast. Slow cashier tho I kept telling her my order and she was paying attention to her coworker that did piss me off.

I frequent this Chick-​fil-​A because it’s close to home and work. After a little over a year I’ve yet to have a bad experience here. Drive thru can be busy during peak rush hours but goes fairly quickly. I have always been greeted with smiling faces and chipper personalities at the drive through and inside. As a matter of a fact I complimented one of the cashiers working the drive thru last week because she (sorry I didn’t get her name) was so damn chipper early in the morning that you had no choice but to be on the same level! My order has always been right. No complaints from me only compliments. Please keep up the good work Cap City Blvd Staff!

I have a list of 5 different places I go to for lunch during the week, and this is one of them. A very basic menu, but a menu that seems to please so many because the lines, inside and at the drive thru are always long. Which should tell you something, the food has to be good. My choices are either the nuggets or deluxe sandwich, waffle fries, half & half, and whole lot of chik fil a sauce and honey. Customer service has been great so far, just be prepared to wait in line for a bit for your food.

Chick-​fil-​A what is their bad to say about this place nothing is always pumping with business and the business is moving along I don’t have to wait long whether it’s the drive-​through or playing inside and getting one on one service the food is always hot and delicious and if that is beyond friendly I love this place and I love when I’m being treated as a valued customer the food is pretty healthy also depending on what you get I recommend this place

Ordered a milk shake only to have them cut the damn cup in half. I drove out of the drive thru and reached for the cup and when i lifted it broke into 2 pieces and spilled the entire milkshake into my car.
I went into the restaurant to show the manager that they cup has been broken in two and they told me «sorry» and that a new milkshake would cost me $ 2.00 and change. I was so furious i left without even replying to the manager.
Never been to a fast food place that wont at least help you out in bad times. This place saw the cup had been cut almost all the way through and you could see the score marks on the inside of the top portion of the styrofoam cup.
I love Chick-​Fil-​A so i will just visit the one off Baltimore Ave instead. Forget this place.

Ordered a Cobb Salad. Forgot to mention to cashier not to place bacon on the salad, my fault. Realizing the salad had bacon on it I gave it back to the cashier. Salad was replaced, minus bacon, with a smile & a thank you.

This must be the only chick fil a for miles because Ive been here three times and each time there was a mile long drive through line and inside was just as busy. I went inside and was able to get out quickly with hot food, so they didn’t disapoint.

Chick-​fil-​A is the fast food standard that all others are judged by. Service I’d extra friendly and helpful. Ford is fast & great and the place is always welcoming to children… it gets no better than that!

Good service… the visit was great, food was yummy. One of the managers walked around and attempted to have personal conversations with customers. It was a bit different than most restaurants. .my only complaint is the lines are super long which slows down service but hey its chick fil a

I love chick-​fil-​a what more can I say. The service is always on point and the good is healthy and delicious.

I’m reminded of the days when Grammy used to bring me to Chick-​fil-​a as a young girl as I saw an elderly lady walking hand-​and-​hand w/​a lil’ girl who couldn’t have been more than 4 yrs old. I have such fond memories of this fast food joint as my grandma used to bring me to Chick-​fil-​a as a girl and I can still see, even now, why Chick-​fil-​a was one of her favorite choices. Even though this is a fast food establishment, the food is always delicious!!! There are always long lines, but they never deter me because they know how to work a line in miraculous time and the staff always engages the customers in a such a fantastic way, that most fast food restaurants are incapable of doing. Another reason that I love this place is that the location is convenient, as it’s right off of the freeway. I am truly a fan, and this locations is one of my favs!

Delicious Chik-​Fil-​A food.
However, I’ve never been to a Chik-​Fil-​A with less than stellar customer service before. Leave it to Marylanders, I suppose.
Fire the loud woman behind the counter talking at a *scream* about her morning such that no orders can be correctly heard, then give the other employees some remedial customer service training and I think this Chik-​Fil-​A will be in good shape.