Terrible customer service by Barbara. Bought a lot of things here and one child’s dress my granddaughter refused to try on. Hated it. I brought it back and was told I had to return it within 2 weeks. Next time I’ll shop at nordstroms
Elena O.
Rating des Ortes: 5 El Cerrito, CA
I LOVE this store! It’s amazingly beautiful and I found the women working there to be sweet, attentive, and very helpful. I wandered in there last summer and quite unexpectedly and impulsively bought a quilt, some pillow cases, and matching curtains. I could not be more pleased with my purchase. It was something of an extravagance, one I’ve not once regretted. Beautiful stuff!
Michelle H.
Rating des Ortes: 1 Larkspur, CA
Roberta Roller Rabbit?! What kind of name is that for a store?! An Overpriced and Overrated Shopping Experience. I’ve Never felt Comfortable or Welcomed in this store the«Few Times«I’ve been there. Poor Customer Service and Stuck Up and Snobby People who work there. Makes me Love Nordstrom’s even more.
Mrs P.
Rating des Ortes: 2 Lafayette, CA
I bought a pair of pajamas here a month or so ago. Super cute design, comfy, nice lightweight cotton. The first time I washed them, the piping ran, leaving blue lines on either side of the pajamas. At least the dye runs are consistent, so it might look like it was intentional! One of the buttons also ended up breaking in the wash. I don’t know if I missed the memo on how to wash lightweight cotton pajamas(cold water-right?), but given how expensive these were, I was disappointed with the poor quality after one wash.
Thorina B.
Rating des Ortes: 5 BELVEDERE TIBURON, CA
This shop has truly exquisite sheets, quilts, clothing and gifts. There is nothing else like it in Marin. I always stop here first for presents for myself and others due to the exceptional quality, beauty and uniqueness of the Roberta Roller brand. This includes the whimsical and one-of-a-kind children’s bedding. ~~~ Rhiannon(Manager) and Barbara G(saleslady) are very helpful and attentive, being determined to find what I need despite the time taken. They offer excellent suggestions for putting patterns together, for clothing fit, for suitable presents. Both are warm, caring, respectful and professional. I recommend the staff and the product 100 per cent.
Falguni K.
Rating des Ortes: 5 Mount Shasta, CA
Being from India I miss being able to get cotton clothes that flow and look great on me. Roberta Roller Rabit has exactly what I am looking for. I love their colors and their design. I bought this long beautiful kurta a while back for my birthday, and it still looks amazing. I enjoy shopping there and I look forward to it. Sales person was very helpful. She helped me pick the right size and went above and beyond to make sure that I was getting the best dress for myself. I would certainly return and invest my money in this store. If you have not been here already, I highly recommend it.
Cristin U.
Rating des Ortes: 2 Larkspur, CA
This is a beautiful store with beautiful merchandise. That said, the service there is terrible. The sales people are aloof and appear to have lots of better things to do than engage and assist the customers. I shop at the Marin Country Mart all the time and this store stands out as one of the worst in terms of its customer service. I adore my purchase and I’ll try and forget the shopping experience. Like the previous reviewer said, one cluttered dressing room??? From now on I’ll just be walking by.
Barbara P.
Rating des Ortes: 3 San Rafael, CA
Beautiful but very expensive cotton clothes, accessories and bedding. Considering the high prices, the service is poor. There is only one changing room. I would like to feel a bit more pampered when spending my money.