Absolute Flood Response

I had an senior neighbor call me in a panic that his kitchen was flooding and needed help. I had seen the absolute flood trucks in my neighborhood before so I called them for my friend. Within 30 mins they arrived, stopped the flood and began clean up. They cleaned up the mess, dried out the kitchen and within a week the kitchen was brand new again and they took care of the insurance claim painlessly. I’m putting these guys on speed dial!

Since my last review was removed by Unilocal at the request of Absolute Flood’s GM Jason, for not providing enough detail, I am DETAILING our horrendous experience with this absolute scam.
In 2013 we thought we had a leak behind our shower wall. We called Anytime Plumbing and they referred us to Absolute Flood. We called– and it was the biggest mistake we have ever made.
Absolute Flood arrived and immediately set up multiple fans to dry out our bathrooms (later to find out the damage was not that bad and didn’t need to be «dried out»)
They told us to call our insurance to make a claim– which we did. Insurance adjuster came out– denied our claim because the damage was not to the extent Absolute Flood said it was and was not damage covered by insurance. A third party company, Red Carpet plumping, gave us an estimate of approx $ 400 and said we didn’t need all of the work Absolute Flood told us we need. Absolute Flood also have us an estimate for thousands of dollars– a far cry from the $ 400 Red Carpet wanted. We called Absolute and asked them to come pick up their fans. It took them SEVERAL days to come out.
After they came they sent us an outrageous bill for the fans. Fans we never were told a price on. They just put them in our house and said they HAD to be there. We never signed anything authorizing this absurd charge and wouldn’t have knowing what the cost would have been.
My husband called and spoke with owner J. Johnson. We were willing to pay something but not the full outrageous bill they sent. Over months we went back-​and-​forth with them. they refused to come down and we refused to pay the ridiculous bill. They continued sending us demands for payment. We wouldn’t pay. They ended up taking us to small claims court. First small claims court send you to mediation. The company send a man named Jerry Z and some woman on their behalf. During mediation the mediator discussed the two parties negotiating the price. Jerry said that he was told NOT to come back with anything lower than what they were demanding from us. So off to small claims court we went. Oh and let me also add they put a lien on our home as well. A construction lien. A lien that says that they did work on our house which they did no work to.
Well the judge that was assigned to our case used to be a construction lawyer. The judge ruled that we did owe something but not the full amount. He told the representative from absolute flood they need to change their unfair business practices because continuing to operate they way they did in our situation was bad business.
A few weeks later we got a «Bill» in the mail from absolute flood that listed the original price they were demanding from us with a «discount» as they called it– The total equaling amount the judge granted them.
We paid it. We had no problem paying that amount. It’s what the judge thought was fair.
I wrote a really short review on Unilocal which said «I wish I had more hands so I can give this company four thumbs down.» And also said that there are other companies that will charge you half of what absolute flood will charge you. A sort of humorous approach to a crappy situation.
Years have gone by. Years!!! And then I get a message from Jason R. asking for more information. Saying that he had no record of a small claims court from the year of my review. He couldn’t figure it out. Well obviously they take so many people to court they can’t figure out who we are. Sad.
Jason asked me if I was sure I had the right company as they often get confused with another company. I responded to him that I was sure I had the right company he then messaged me again and asked for my husbands name and asked for more details to possibly «rectify the situation. «After discussing this with my husband the only way that this company could rectify the situation would be to return to us the amount that we paid, and a written apology from the company owner Mr Johnson for the disgusting manner in which he spoke to us while we were trying to resolve this before court.
I got no response from Jason after that. And I guess he didn’t like my response. Because what I did get was an email from Unilocal saying that my review didn’t have enough information and that it was being taken down. THREE YEARS AFTER THE FACT! THREE!!!
So here you go absolute flood here’s your detailed review. You guys suck. And I will continue to tell EVERY SINGLE PERSON I know not to use your company.
PS I really hope you spent more money taking us to court than you got from us. Thanks Jason R for reminding me after 3 years how disgusting your company is.
And again I will quote Dave Chapelle, I wish I had more hand so I could give this company four thumbs down. Cheers!
PS– To the Unilocal reviewers– if you need more documentation to prove this is a legit review please contact me and I will provide copies of every single court document, demand for payment, and email from this company.

The only thing about Absolute Flood Response was their immediate response to my situation. Their representative showed up with the haste of an ambulance chaser. I felt he took advantage of the situation to drive up costs with the expectation of large payday from my insurance company. Everyone at AFR was very responsive until they realized that I had a large deductible from my insurance company. When their large payday evaporated, I only now get calls for payment. I had to complete the job on my own and would discourage anyone from using this outfit in an emergency.

To make a long story short; our Las Vegas condo had a pipe burst while I was not there. It caused a lot of damage, especially to the unit below. AFR was recommended, and they came immediately and started the clean up. They did excellent restoration and it looks very nice now!
J Johnson, Beth, Edgar, Raul, Karen, all were very understanding and always helpful. AFR does excellent work! They may not be the cheapest, but they came thru when I needed them.

This review is ONLY for Absolute Flood’s restoration, not for water remediation.
I contacted AFRC at the recommendation of the company that rerouted our hot water pipes after an under-​slab leak. That company had cut three holes inside (through sheetrock) and three outside (through stucco). We asked AFRC for an estimate on patching these six holes, which varied in size from 10″ x 12″ to 18″ x 18″. The total square footage of stucco was 4sf and the total of sheetrock was 3.5sf. There is nothing unique or challenging about either area — easy access, no ladder needed except for one of the inside cutouts, which is in a ceiling that’s about 7′.
AFRC’s price was $ 1,300. As I have done some of this work before myself, I was shocked at the price and told them so, after which I called a handyman I’ve used before. He patched all six areas and repainted them using my paint. Total price: $ 250, which included a $ 50 tip since I believed I had totally scored.
I can’t comment on AFRC’s competence, but I found their prices so stunningly out of line that I will be sure not to use them on any future projects.

Excellent flood restoration and water damage company in las vegas. We had a total emergency with our water pipes and made a total disaster upstairs and downstairs. Luckily Absolute came put quickly and helped us fix everything expediently! I would use them for any water damage problems and recommend them to any of my friends or neighbors.

I can’t say enough great things about this company and the crew they have. I arrived at my business today to find the sprinkler system had busted and the entire 1500 sq ft store was flooded. Within 30 minutes of my phone call, a full crew was at my office starting the clean up process. The entire crew was extremely friendly and very hard workers. So happy I contacted them A+++!!

If your looking for a no hassle experience and want it done right the first time… J Johnson and his Absolute Flood Team have done a wonderful job on making our lives easier when we needed to get our house back in order when a leaking water line to the fridge slowly unloaded a hidden nightmare of water damage under our hardwood floors and all the kitchen cabinets. Knowing J personally I called him directly and his guys were on site in no time. I learned that it wasn’t a favor, that’s just the way the do things. To get to the point, they handled EVERYTHING from the first ring of the door bell to the last cabinet being installed. I never knew what went into «flood /​mold remediation» but they took care of the water leak, some of the drywall went south and that was fixed, the cabinets, mold treatment, floors fixed, etc… What a horrible thing to see in your home yet a great experience with Absolute Flood Response. The whole process was just took a few days, could have been sooner but we had to special order the flooring. No biggie, we were just so amazed how quick the mess was cleaned up. I didn’t know J’s company were/​are also general contractors so the process was expedited and it just felt good to have great service and craftsmanship especially bring so hard to find after 10 years being here. Regardless of knowing the owner of the company, it was a pleasure doing business with the crew we dealt with. Would totally recommend! 5 star. Thanks guys!

Holly smokes, these guys came in handy. I had a mini disaster at my chalet in Henderson. Water leaking, HVAC dumping water everywhere, nightmare! I called these guys on a hot tip from a friend who had similar water features suddenly appear in the house. Anywho they where prompt, let me know what was up and came up with an action plan on the spot. Dealing with the INS was a breeze and these guys went to bat making sure it was not only back but even better than before! Shout out to J Johnson, at first I didn’t know weather to take the guy serious with all that hair gel, but in the end the guy was a pro. Contact these people you wont be disappointed.

What started out as water damage repair turned into an AMAZING kitchen remodel. I can’t say enough good things about J. Johnson and his staff @ Absolute Flood Response & Construction. It took them less than an hour to get my home upon my initial phone call regarding water damage. They even had a previous working knowledge of the insurance adjuster who was assigned to my claim which helped make this whole process much easier. AFR was always timely, always professional from the office staff, to the estimator, to the project supervisor, to the labor themselves — pleasures to work with. J. is incredibly talented and knowledgeable in his field to the point that I pretty much gave him full reign to design my kitchen. Highly detailed. High bar for quality workmanship and products. Very generous with his time, attention and pleasant surprises. Surpassed expectations and I LOVE my kitchen!!! It has changed the entire feel of my home! I highly recommend this company for any services that might be needed. I plan on continuing to use them down the road when I start phase 2… bathroom remodels.

I was going to write a LONG detailed review and explain how this company took us to small claims court (and probably ending up paying more to do so than they got from us.)
Instead I’ll simply quote Dave Chappelle:
«I wish I had more hands so I can give this *company* four thumbs down.»
PS: There are a bunch of companies that will fix your plumbing/​flood problems for under HALF what AFR does. Ones that won’t try to screw you with $ 1900 fans. Do your research people and stay away from Absolute Scam… I mean Absolute Flood.

Great company to work with. They will be on time and clean your mess up without any questions. This is a company that is very dependable and trustworthy.
Christine Hubel

After reading
reviews and cross referencing with current Better Business Bureau files, and NV State Licensing Board, i called on a Sunday morning@5:30am.i started a load of laundry upstairs washer like always, came down stairs, i hear distinct shower-​like sound in downstairs kitchen. this is not normal. i never heard it before. i ran upstairs to find the laundry room flooded w/​water. i shut everything off. came downstairs and waited for water marks in the ceiling. 2 hrs later, there it was. i freaked out;mold damage is the ultimate curse. in a cluster of townhome, neighbors can also sue if it spreads. a very kind woman Ms. Karen answered my call, took down all my information, and assured me a tech will be at my home less than 1 hr. tech Mr. Carlos arrived on time, very professional, empathetic, detail oriented, and explained step-​by-​step process and cost. he was very careful with my home furnishings and proceeded to dry out the moisture. come to find out, the water mark is from original builder sheet rock over a vent! as AC and fan flows cool air, moisture builds and expressed as a water mark. washer likely faulty due to bad water pump/valve/seal.i had to know if it was a bigger problem: drain pipe leakage saturating the entire upstairs floor board. Carlos helped me narrow down the possibilities by watching out for leaks while i tested the drains.whew. no drain pipe leaks, not plumbing job. it has to be the washer. in the end, he was at my home for 3hrs and never threatened more charges, or acted impatient. he simply said:“we will do whatever you wish to make sure you are happy.” for 2 huge drying fans, great customer service, ²⁴⁄₇ on call, less than 1 hour to arrive, empathy, kindness, and patience, worth the $ 1675 total charge. i recommend them for anyone looking for honest, fast, and accurate flood/​water damage repair.

I had a wonderful experience with this company! They fixed up my water damaged closet wonderfully and with great professionalism and compassion and even shampooed my carpet. A pleasure to deal with!

Look no more. This company is A++ They are quick to respond and stand by their work. They came out right away to repair my bathroom.
Jay and Mike are wonderful to work with. Very professional and caring.
They really did everything to take care of our bathroom shower that was leaking, due to the fact that it was a installation of our shower was the builders error when they installed the shower in the beginning. They had many many problems trying to find our replacement shower since the company no longer existed. They found one. Wow…
They worked really hard with our home warranty company fighting for all the items and repairs that we needed to fix our shower correctly.
This Company is dependable and stand by the work they do. Highly Recommend them.
Thank you Absoulte Crew

Imagine rolling into the garage of your recently purchased home only to find water leaking from the ceiling! That’s what happened to me the day before we were about to move in around 7am and I totally freaked.
My home warranty company (Old Republic) was useless. They told me they could maybe have someone over there by 2:30pm. By that time, the ceiling and walls would’ve totally caved in and I could have been looking at an insane mold problem. I ended up calling a bunch of plumbing companies to see who could come out the fastest and one was able to get there in 20 minutes. One of the water pipes coming from upstairs was cracked (nice looking out, fucking home inspector) and the plumber recommended AFR to assess the damage. I am sure he got a nice kickback out of it but I needed someone ASAP to get this on the right track and they were able to come in less than 30 minutes.
They ended up taking down half the ceiling and about 30% of the walls of the garage. The guys then set up 3 industrial sized dehumidifiers downstairs and 3 upstairs which sat there for a week to ensure everything would be dry before repair could begin. Everyone I dealt with from the guy doing the estimates to the crew that set up everything was great.
3 weeks later and it looked like absolutely nothing had happened! You would never be able to point out where the damage had been. Thanks to the staff of Absolute Flood for making a very stressful time go as smooth as it possibly could.