Aloha Aquatic Center

I am a little disappointed so far.
We started my 3 yr old daughter in classes because her Nana, who watches her 2 days a week, had a pool installed. So we found Aloha. I liked the mommy & me classes.
But when she graduated from the mommy & me class to the group classes I thought she’d improve. But I watch every week as the instructor does the same thing and the classes get bigger and bigger and I’m not sure she’s getting any better. There is absolutely no talking between the instructors & parents on their kids progress and I think that would be great so parents can understand how their child is doing. I’d like to see smaller classes.
Because I pay good money for these lessons and the classes are only 30 minutes and there are so many kids in the class, my daughter only gets to swim or practice for less than 10 minutes. As I’m writing this, I am seriously considering a different place.
The staff is friendly enough but Ms. Jennifer seems to get better results than Ms. Priscilla. Facility is nice but shower area only had one shower handle & theres a lot of traffic and it’s difficult at times.

Best place we have taken our son to learn how to swim. We went to a few other places but stuck with them. Jennifer is one of the best swim coaches. She is very engaging with the children. Comforts them when they need it but pushes them also to show that they can accomplish task they may deem impossible in their sweet little heads. My son has been going for 5 years. He started when he was 4 and I never worry when he is walking next a pool. If he were to fall in he has no problem getting to the edge and getting out. In the years we have been going there I noticed parents come for the summer and quit when summer is over. Acting like their child is an Olympic swimmer. The sad thing is it takes years to develop. My son may not be able to compete in the Olympics but IF I wanted I feel confident enough in Jennifer’s instructions that I could leave my child around water and he would be safe. Kathy MacDonald also is a great instructor even though she mostly handles the office side of things. If my son was ever sick and we called in advance to inform that he will not be attending she would allow us to make up the lesson. Some places throw there hands in the air and say sorry the time slot is saved for him/​her and if not given prior notice to the office you lose that day. It’s not fair if your child is sick but Aloha Aquatic Center has no problem. They have a great system like that because letting them know allows another child to make up a lesson they may have missed. Thank you Kathy and Jennifer for running a top notch place. I refer everyone there.

Great place for kids to learn how to swim, my 2 boys love goin there and can’t wait till next class. Staff is very helpful, patient. Spirit of aloha is great here, student to teacher ratio is on par so as teachers don’t get overwhelmed making the learning experience great for kids.

Both of my boys have been taking swim lessons here for a while now. My 7 year old can swim better than most adults and my 4 year old just passed the swim test at the «Y». (He was too short to go down the slide but he loved the diving board) I would definitely recommend this swim school to anyone who wants their kids to learn to swim. Jennifer is an amaxing instructor, she is really great with the kids.

I have always been afraid to swim and am in my mid-​60s. In order to face my fear of the water I enrolled at Aloha Aquatic Center and that was the best decision I made. Jennifer is a miracle worker. She has consistently provided me with excellent instruction. She is a devoted, dedicated and compassionate instructor. She is always making sure that water safety is in the forefront of her instruction. She provides immediate feedback and ways to improve every stroke.
The entire staff is helpful, informative, and pleasant. The entire facility is very clean and inviting. Overall, my experience with Aloha Aquatic Center is as good as it gets.

Yeah a friendly nice staff and nice clean warm pool, that’s great and the kids (5&8) love going awesome. However the lessons don’t teach much. 4 + months (once a week) of lessons still wearing floaties, can’t float on own, can’t roll over on own, can’t doggie paddle OR tread water. Suppose to be trained for? It’s a waste really a big disappointment. I’ve seen 16 moths year Olds swim better with at home training done by a patent that knows how to swim. Very happy it’s over.

Very friendly staff and great at what they do. They are from Hawaii started business their business there. A swim center from Hawaii so you get the best from the islands.

Great place for kids to learn how to swim. The pool is warmer than the YMCA pool which kids love. Kids can swim year long and not be cold. When they get out of the pool the whole room is warmer and the showers are nearby. The facility is clean and the workers are friendly. Kids learn at their own pace so don’t expect your kids to be like Michael Phelps after they finish their summer classes.
I recommend year round classes if you want your child to be good at swimming. 2 months of class is not enough to make them great swimmers. I highly recommend this place for learning how to swim.

The center is fine but I am not a fan of the no refund rule or missed class rule. I know it is paid in advance but if there is an emergency or missing a class there is NO REFUND. I have found them to be the cheapest in Vegas but I rather pay the extra $ 2-​$ 3 for the make up class & get a refund.

It’s a great place for children to learn how to swim. Jennifer and her staff are professional and great with the children. Anyone who expects their kids to suddenly be Michael phelps after a few lessons need to realize they are teaching your kids to survive in the water and learn to swim not train for the Olympics. Also they teach a wonderful water aerobics class for the adults as well.

I just got off the phone with Jennifer to let her I need to cancel swim classes for a student. I told her they just pulled my money out for 135.00 for the month of July. The student is moving out of state in an emergency and wont be able to attend anymore classes. I was told by Jennifer nope sorry no refunds. You have to cancel by the 15^th of the month. This emergency was not planned. Thats why its an emergency. I also reminded her that of the three classes she missed due to illnes I was promised to be notified of any make up classes. Not one phone call to make up any classes missed. I would have settle for some compensation for cancelling but she flat out said Nope. So if I were you and youre thinking if signing up dont pre pay. They will keep your money for not working for you.

The facility is clean and so are the restrooms/​locker rooms and they have showers for when the class is over. We have only been for the last three weeks but my kids love it already! We go to Jennifer’s class on Tuesdays and its a lot of fun. Small class sizes and she is GREAT with the kids one on one. Each kid gets personal attention during the class.

I could go into a big long story about what led to the interaction I just had with the owner, Jennifer, this week but I will just sum it up in one statement: If she is so busy, and has so many customers, that she has to forego customer service — then she should seriously consider not taking on additional customers.
I am a customer that if I get rubbed the wrong way, or I have a bad experience with a worker or business or product — I can be won back over with smooth talk and a simple apology. This woman was so nasty, so rude, and so insulting to me — I was just floored. I made it quite clear when I left the facility today that I would definitely NOT recommend her and her business to anyone… EVER.
I can’t speak to the quality of her lessons, or her facility, because a family member was taking my daughter to her lessons every Monday, so I hadn’t had any interaction with these people except for over the phone. But when Jennifer spoke to me the way she did — first on Monday over the phone and then again today when I went in there to try and work through our misunderstandings — I was floored and I had to speak up. I don’t see how I can possibly be the only person she has ever talked to like this or treated!!!
I will say that Sheri and whoever was in the office today… was VERY polite and very professional and almost had me keeping my daughter in her swimming lessons for March. …and then Jennifer opened her mouth again telling me she didn’t want my business!!! That only tells me one thing — she is over capacity for what she can handle as a business and doesn’t care what kind of customer servce she gives. I can understand if I had been rude, out of line, or inappropriate in any way to them — but that is not the case. I don’t know what business training Jennifer has had — but I was always taught the customer is always right, kiss their ass, and apologize and they will walk away happy. Smother people with kindness — and it always works! Again, I am just left baffled, shocked, and floored. –SG

Alooooooooooha! I am a huge fan.
After trying out a competing swim school for my 4 year old daughter where I was completely dissatisfied and disappointed, Aloha Aquatic Center was like a knight in shining armor. It is obvious that the mother/​daughter team that owns and teach here take great pride in what they do. The instructors here are 110% attentive to the children and are very knowledgable in swim instruction.
My daughter has been taking a group lesson once a week for over a month now, and the progress she has made is fantastic. The courage that she gained after the very first lesson was quite impressive. The pricing is very reasonable, the waiting room and shower areas are very clean, and the instructors are top notch. They also offer swim aerobic classes for adults, and I hope to sign up for these someday– they look like they are having a blast!
Mahalo, Aloha Aquatic Center!

Everyone in our family is at Aloha. They are teaching my husband and kids how to swim. I can only do aquatic exercise because it does not strain my joints and they have a water class. They are family owned and treat the kids like family.

My daughter has been taking swimming lessons here for a while now and has done very well thanks to their instructor, Jennifer. She is patient and great at what she does. My daughter learned quickly.
Lessons here are fairly affordable. Their lesson hours vary but are workable.