Applebee’s

The two stars are for the waitress and door greeter. As for the serving of enchiladas with brisket, lets just say I was still hungry

I’m on the fence here, one horrible and one good aervice, I know it’s not the Wynn but good service should be accessible at any restaurant. The place is very empty, and from my personal experience that means bad service history.

My boyfriend and I came here for an early dinner. We were seated quickly although the host seemed confused on where to seat us. He had a great attitude and we didn’t think much of it. The restaurant seemed fairly empty. We sat for a few minutes looking over the menus and about after 10 minutes began to wonder when we would be greeted by our server. She came over a few minutes later and took my boyfriend’s order. He ordered one burger and the waitress started to walk away from or table. She didn’t even acknowledge that I wanted to order as well. It made no sense at all! So I grabbed her attention before she walked away that I wanted to order too and she said «Oh ok.» So I gave her my order and we never saw her again. 25 minutes went by and we started to wonder where our food was, let alone our drinks. After about 30 minutes, possibly more, the manager came over to our table and explained to my boyfriend that they were out of the pulled pork they use on the burger he had ordered, and offered to use brisket instead. My boyfriend said that didn’t sound satisfying and wasn’t sure about that idea. The man insisted it would taste great, and described the brisket. My boyfriend explained that we were on a time limit as he had to leave for work, and how we really didn’t have much time to spare as we planned to be close to done by then. The man said he would have the burger done right away. He decided to accept the offer, and the manager left us. We decided we did not want to wait for our food any longer, as it shouldn’t take over 30 minutes to inform us that they are out of meat for an entrée… So I tried to locate our waitress to cancel the order, and I found her standing behind a wall talking with other employees out of view. I guess those drink orders or vital information weren’t really that important to her. I told her to cancel the order and why and she didn’t apologize, she just said «ok.»
We won’t be back here, the customer service we received was extremely poor!

This is a great restaurant I thought until tonight I was asked by the Gentleman at the door booth or table? No eye contact know good evening Welcome, just RUDE then I’m hoping it wasn’t the color of my skin I was seated in a booth Closer to the rest room. It felt as it was segregation all over again! I two booths away from the rest room Colors on one side greeter acting as if blacks should not have walked in. I just sat there and paid attention how he interacted with other Race that enter apple bee’s. Our waitress was Jennifer G she had a better attitude then him even with me having a slight attitude towards her. Jennifer remained professionally well manner and continue her job well. If employees going to treat blacks as if we are ROSE Parker’s and sit in the back of APPLE BEE’S begin disrespected then this one restaurant that should close are TERMINATE your Racist’s employees STARTING WITH YOUR GREETER that was at the door around 5pm on 01/​17/​2016

I wasn’t token care of properly and I feel this way because no one greeted me and my boyfriend and took them a while to bring in the food and my cup wasn’t refilled and I had plates that were not being taken away so my table can be clean while I enjoyed the rest of my meal. I had to speak to the manager.

They service is wack !!! Food was over and under cooked. The drink was good tho food had potential to be good. I think they need new staff

Went to eat with my best friend. Everything was going great. We were getting ready to go but then I decided to order desert. Michelle k was our server. The service was ok but here is where she blew it. She placed my order in at 5:30pm. I didn’t not get my order until 5:50 after I had asked the busser for my order. Someone else brings out the dessert and the ice cream is pretty much melted. Seriously. We told the busser that we wanted another ice cream. Apparently he asked someone else to bring it to us. After waiting for another 10 minutes we said that’s it. We were on our way to speak with a manger and he comes running out with the ice cream. Apparently that location has a problem with communication. Thank you Applebee’s.

Not happy with our service here. In the beginning we waited a few minutes to be greeted and seated no one there when we walked in. Then we finally sit down and the server is polite and we order. Food comes out fast so we thought everything was better. Then we ordered dessert on a separate bill. Left the server a nice tip even though she hardly came around and drinks were left empty for a while with no checking up on us. 25 minutes later after flagging down a different busser we get the desert and ice cream is melted. We flagged down a different busser again to show him and waited again for ice cream. 10 minutes later we walked up to the bar to get the manager and the busser ran to us with the ice cream apologizing saying he had to do it himself. What happened to the server? She got a good tip for bad service. We were so annoyed we left. Sad considering we give them a lot of business and purchase gift cards with them and now I’m going to have to consider my other ootions. Aside from the busser who was kind we weren’t happy to say the least.

Even during the busiest dinner rush, they have one waitress per 6 tables who is very rarely around. We ordered drinks from the bus boy and apps from the table tablet before the waitress ever said anything to us. My s.o. asked for water three times and still did not get a refill. Just, really slow, inattentive, service with mediocre food.

This place is honestly kind of trash. The food quality continuously deteriorates and the staff is outrageously non attentive. I ordered car side to go last week and even told them I would go inside to pay because I know the girl is a little slow with bringing it out and noticing that the customers there. After standing at the to go desk for 10 minutes looking at my order I had to find the manager at the hostess desk to bring him over to pay. This place only gets 1 stars because of the bartender named Ash who is quite a delight.

From 8÷26÷15
Came here for a late lunch.
When we walked in the place was practically empty, which was perfectly fine; that only means our food would come out faster haha. Now I have not been to an Applebees in quite some time, and from the looks of it, their game has been stepped up a notch, menu-​wise.
I ordered the «Build your own Sampler,» you can pick any two for $ 9.50 or pick 3 for $ 12.50. I decided to get the «Pick two,» and ordered the Pot Stickers, and French Onion Soup. It was pretty good and satisfying.
Now that I see that Applebee’s has improved I will have no problem going in for lunch at some other point and time.

I came to this location with my boyfriend for a small snack. It was almost empty, but we still waited a long time for a small kids meal. We had to ask a few times for ranch which we finally received 10 minutes later. Service was terrible overall, food was getting cold so it seems like it was ready just not served in a timely matter. I am not returning to this location. Never. Again.

Well the host was cheery & our waitress seemed quite patient although we already knew what we wAnted. LOL Now let’s see how well they do us over here shall we? Although this place didn’t quite make our usual like the other place we usually go to but my Rhoda sure enjoyed the playlist that they played tonight!

They provided healthy menu options for sum time now. They now have a very good happy hour for $ 3.50 two of my favs spinach artichoke dip and the grilled chicken wontons.

Great food great service Erica was excellent made great drinks and they took the AARP. card ya yummy

This place is great, the atmosphere is lovely and at times enchanting if you’re on a date and don’t want to miss your favorite team play, yet at the same time not forget about your favorite lady ;-)

Napa chicken and portabellos was excellent! A little too much red wine sauce but still spectacular. There will definitely be a next time.

My parents, the boy and I couldn’t figure out what we wanted — so my parents landed on this. It’s close to their home and they have liked things in the past.
The service was decent, but the food was… disappointing.
I wasn’t very hungry so I ordered the pretzel sticks. They were really dark and appeared to be overdone. I ate half of one… no thanks. My mom tried a bite and didn’t like it either.
My mom ordered the Thai shrimp salad. They were in such a rush to get our orders out, they forgot the shrimp! Seriously, it’s in the name of the dish and you didn’t realize it wasn’t there? It was brought out shortly after, but still — shouldn’t have happened.
The meals were overall just disappointing. We’ve all said, unfortunately, that that’s the last time we’ll eat there.

Stopped by for lunch yesterday because I heard they were doing AYCE crosscut ribs to promote the new menu item. The ribs could be ordered as a single order for $ 11.99 or AYCE for $ 13.99 so it’s a no brainer which one I picked. Before showing up I was a little unsure what crosscut ribs were exactly… apparently they are a rack of ribs that have been sliced… which means the bones are flat shaped. There are 3 different sauces to choose from: Asian sweet chili, smokey chipotle and honey BBQ. They all sounded good so I was sure to try all 3 of them. The orders come with a full order of fries each time although the amount of ribs you get is less each time. The ribs were a lot more tender than I had imagined and they’re definitely not as dry and chewy as rib tips or riblets at most other places.
Service was mediocre, mainly because I was seated at a table in the bar area so the lone bartender had to run around serving everyone. It took a while to get the server’s attention each time but when I finally did, my refills and food orders came out pretty quickly. The manager saw that I was having the new ribs and stopped by to chat and see how I liked them
The restaurant overall was fairly clean and quiet, which is different than locations I’ve gone to in other cities. This was probably my first lunch at this location in over a year but I seem to remember that service was more efficient the last time I had a weekday lunch here.

My family used to go to Applebee’s as a dinner so I’ve been to many different ones. This was by far the worst one. When me and my guest arrived there was hardly any business.
We ordered our food and drink fairly quickly because of the 2 for $ 25 deal they offered. When our food came out they didn’t bring my guests toast. When we asked for it, it began to get busy and then we were completely ignored. Not only did we have to ask several times to get our toast and check, but we received them together after I had already finished my food and my guest was almost finished. I will not return.