Ava’s Flowers

I got flowers for my grandma for Mothers day. They tell me should deliver on Mother’s day, if not Monday. OK well that kind of sucks but I understand. Then I get a call on Monday saying they ran out of flowers and they would have more and would deliver Tuesday. They would send a bigger arrangement with more flowers. Then Wednesday I get another call, same excuse and tell me they will deliver Thursday or Friday. Or I can take a refund. Are you serious?! I ask for a manager, none available. But if I want I can call customer service and ask for one there. HAHA! I tell the guy to have a manager to call me. He said ok but has no idea when they will be able to call.
My bad for not checking reviews first, but really, if you don’t have the flowers, don’t sell them. Business 101 guys.
Don’t buy from them.

It only got the star because
I had toooooo=#! This place sucks when you eventually get the arrangement you ordered a week in advance we got it on the Friday night at 7.30pm it was supposed to be delivered WEDNESDAY before 4 pm only two days later old pathetic arrangement withered flowers what there were $ 84.00 waste of money there were 7 flowers in it and filled in with WEEDS!!! Called they told me the arrangement was being made as we speak it would be delivered within the hour it WASN’T of course next day where is it oh oh it will be there I want my money back they thought that was a joke!!! My sister eventually got her birthday flowers 3 days later at 7.30 who the hell deliverer flower at that time these idiot people doooooo ugly old withered in a dollar vase save your money don’t waste it on the cheats and biggest liars that walk!!!#

If I could select zero stars that would best describe my experience with this company. The company prides itself as being nationally recognized for local and rural deliveries but that cannot be true. My mom resides in a nursing home facility and I ordered her a Christmas bouquet on 12 – 21 to be delivered on 12 – 24 Christmas Eve. I receive an email on 12 – 24 stating that due to high holiday demand, my delivery would need to be rescheduled to a different date. That date was supposed to be 12 – 28, a full 3 days after Christmas. This is unacceptable and I will never use their service again. I have now requested a refund and will get another delivery company to get my mom her Christmas flowers. I called their custom service dept and was told I could not speak to a supervisor. I will now contact their corporate offices because their service is dreadful. Order from them at your own peril.

ordered flowers online from Avas flowers for a friend to be delivered 8÷5÷15 before 2pm after placing order I called and confirmed the order over the phone customer representative told me order was in no problems there should be no problem with the oder bein delivered on time. After 2pm no delivery called Avas flowers no answer went to automated service for call back information. Later that afternoon get called back flowers not delivered there was a problem assured flowers would be delivered next day 1^st thing. 8÷6÷15 1:27 PM no flowers delivered after speaking to manager and her supervisor who displayed NO CUSTOMER SERVICE QUALITIES would not cancel the delivery and would only say they will be delivered today. They’ve already missed my special occasion they’ve already upset me with numerous calls to get flowers delivered. No one should have to go thru such hassle and insanity when making a purchase. SAFE YOU SELF DO NOT ORDER FROM AVAS FLOWERS!!! ORDER #2 507 524

I ordered flowers for my dying mothers hospital room paying $ 80…a small bouquet of 10 carnations in a cheep glass vase and bow were delivered. I tried contacting them and after 5 calls/​emails they finally concluded the bouquet «met all quality and substitution standards». I say businesses should not take financial advantage of greiving families… I could have gotten a better arrangement from walnart for $ 10. Please steer clear of this company unless you have money to waste, dont care about quality, or dont mind disappointing your ill or dying family/​friend.

They failed to deliver bridal flowers which were ordered and paid. When I called to ask where they were Daniel told me they were on the way. It took another 10 minutes for him to admit that they had not even been made and it was ½ hour past when they were due. I requested a refund posted to the card I had charged the flowers to and they tried to keep 15 $ because I had cancelled the order? Because they had not yet been made, I was responsible for canceling them? It was crazy. I demanded a full refund and guess what? I got disconnected. I called back, had to start over and got the same information. In all, I was on the phone for 45 minutes, got no flowers for the bride and may have gotten a full refund. What a runaround terrible business.