Avis Rent A Car

Rob was great professional he keeps his word, I was impressed with attitude and correctitude, you will not find to many places like this. I will definitely come back. Give a try and you will see.

Dont book with Avis in Las Vegas Airport, NV
1) Bad cars. The «full size car» was very bad. That KIA might had been full size in length but it was not stable in the highway and it smelled of fuel when you started it in the cold.
2) Bad service. The person checking us (Brenda) wrongly told us that if we prepaid the fuel when we returned the car, the amount of fuel in the car would be deducted from our bill. When we returned the car in Flagstaff Airport, AZ the Avis staff initially told us that this wouldn’t apply and we were not going to get any of our money for pre-​paid fuel back. Upon reading the fine print the standard contract legally does not oblige them to give you any money back although it opens the possibility of doing so if you return it full at their discretion. Finally, the Flagstaff GM gave us the fuel money back but basically from his pocket because the Flagstaff office is owned by a private individual that franchises the Avis brand.
To sum up, a bad experience

Second time renting a car from this location fast and great customer service!
I highly recommend this place!

I’ve been renting from Avis for business for many years. Since I am a local, I wanted to avoid the airport and that brought me to this location. Rob was quick, friendly, and so attentive to my needs as a customer! Highly recommend and I will for sure return. THANK YOU!

Excellent service and very accommodating! Chris was professional and knowledgeable. I will rent again from this location! He took great care of me.

Have Been renting cars from here for a few years now. Rob & Chris treat me great & sometimes go out of their way for me. Couldn’t ask for much more. I send everyone I can here. A+ service with no hassle

We drove out to California for Andrea’s birthday and decided to rent a car, which we hadn’t done before so I was a bit worried about it. BUUUUUTTTTTT Robert was amazing. As soon as you walk in he greets you with the kindest smile and the most amazing attitude that it immediately just made me feel more at ease. Here I am thinking that he was going to try to upsell us on everything but he didn’t. He actually worked with us on what kind of car we needed and would be comfortable in then he took the time to show us how everything in the car worked. Dropping the car off was also a piece of cake. I noticed both when picking up the car and dropping it off that a few customers came in and it was like they’d been friends with Robert for a while. Clearly he knows what he’s doing.
We’ll come here every time we want to rent a car.

We has a great experience. When a flight was delayed, we called and Rob offered to wait for us even though they closed at 6. When we got there he couldn’t have been any nicer and accommodating. Getting our car off site from the airport saved us a lot of money and gave us the best rental experience ever

Best experience in renting a car we’ve ever had! The reviews on here saying Rob is awesome are TRUE! We had a reservation with a competitor who kept adding on fees making the car more expensive by the second, so we left! Hit up Unilocal for nearby car rental and Avis came up. We found the shop, and in a very few pleasant minutes we were driving off in a big luxurious car that we could all be comfy in for a long drive! Thank you Rob! You started our mini break off with a bang!

I’ve been renting cars from here for the past two months and they are by far the best. No hassle, no long lines, no hidden fees, great costumer service and reliable. Rob is awesome and super friendly. I would definitely recommend this place.

The team at this store is just great! No hustling or secret upsets, just straight forward, honest good people.
Friends car overheated, and was in need of an affordable, durable ride to get by with until her car was ready, and would rent to a person under 25 without any crazy extra fees. We called around to several places, all to no avail. We happened on this one as it is close to us, and were we ever happy we did.
Rob at AVIS answered the call, and was just great on the phone. Right from the start, he made things easy and understandable, and tried as much as possible to get us into an affordable price, even with a major convention in town taking all the cars. No crazy extra fees, and clear explanation of any extra’s IF WE CHOSE THEM. Also made it easy for us to return early with over night drop box, and did not charge extra for doing so (Just make sure you drop where you pick up)
The staff, everyone, and I MEAN EVERYONE at this place is just super friendly, and helpful. This place is not like any other rental place I’ve been to, and I mean in the attitudes. There are non, and they just try their best to help. Even though this is off strip, it is totally worth it to those of you to seek it out, especially considering how close this store is to the strip.
Deal with this specific AVIS location in absolute confidence!