Ben’s TV Repair

We had a relatively newer TV (Sony) and there were power surges in the neighborhood and I couldn’t get my TV to come on. When I went to BestBuy and told the guy there about it he said it probably blew out the power box inside and I would need to get rid of it, it was fried! I really didn’t feel like spending $ 1200 on a new TV at that moment. So my husband insisted on calling a TV repair service to see if it could be fixed. He called three that came up on Google and all three wanted $$ up front just look at it but would not apply that towards repair, which seemed ridiculous. Then we called Ben’s TV repair… he came out within a couple of hours after we explained what was wrong with TV. He gave us an estimate that we agreed to them took the TV to his shop where he said if it was going to cost any more money than what he quoted us he would call us and not do anything to the TV if we didn’t want to. We had our TV back in 1 day (which he picked up and delivered back to us and set it back up).
We were thrilled with his service he saved us $ 1000 at least in buying a new TV and would recommend him highly thank you again Ben!

Weekend, in house fix, plenty of football left to watch! Thanks again Ben, you’re my new go-​to repair guy from now on!

Ben is awesome! Our big screen TV went out on New Year’s Eve. On New Year’s Day I called the number on Ben’s web page expecting to get a voice mail and that he would call me back, but he answered… on New Year’s Day! I explained the problem and he said he knew exactly what was wrong with it and that he could come out to my house the next day. He was there right on time, maybe even a little early, diagnosed the problem, had the right part, and fixed it within about 10 — 15 minutes. The TV is working great again. Thanks Ben!
I highly recommend Ben to anyone who is having TV problems… and he makes house calls! :-)

Excellent service — Ben came to my house, explained the problem (understood it thoroughly). Amazingly, he got the part in in just a couple days (it could’ve been a few weeks) came and set everything up and it works better than before. Ben is smarter than my smart TV! And the price was great too!

Okay, I don’t often write reviews, but Ben’s TV Repair deserves a 10. Ben is professional, he shows up when he says he’s going to, he does the job, and he does it quick. As he says, «this isn’t my first TV repair.» I found him to be what we all want our repair people to be, competent, fairly priced, and honest. I’ll be referring Ben to other customers. My advice, call Ben first before you call your manufacture, Ben will diagnosis the problem and tell you straight up what you need.
Thanks Ben, excellent work and service.

We called Ben this morning to address the lamp light and error messages. He let us know just what to do with the TV and remedied the problem, over the phone. Ben knows what he’s doing. We will keep his number handy for future issues. He’s professional, knowledgeable and a great help! Thanks Ben!

I called Ben this morning to fix a power cord on my tv, he was at my house by 1:00pm just like he said. He is very professional, efficient, and is very good at his job. I will definitely use him again if I need one of my televisions repaired. His prices are great and you don’t feel like your being taken advantage of… Thank you Ben and keep up the good work!

Based on the positive Unilocal reviews I called Ben with a coloration problem with my TV. He showed up when he said he would and discovered I had a loose cable… OK, I’m techno-​challenged. We had a couple laughs and his charge was more than fair. I’ll be sure to call Ben with any TV issues I have in the future.

Recently used Ben’s service to look at a projection tv I had after replacing the lamp in it twice to have the same problem occur. Quick enough to respond back to messages but a bit gruff on the phone. He told me it was still probably a bad lamp and the cheap one’s online are to be avoided. I thought 2 replacements in a row was rare so just wanted to be sure it was the lamp.
He came over and managed to piss my wife off in the two minutes he was there. Walked right in like he lived there and didn’t say hi, spent a minute and proclaimed it was the lamp without even waiting the 5 minutes for it to fail, told her he could either replace it or just order another one offline and left as quickly as he came in.
Overall very rude. I’d give him a lower rating but he is probably right about the lamp being bad (but didn’t take to the time verify) and didn’t charge for the visit.
Update: Tried a 3^rd, more premium lamp — same problem. I had another company come in to look at the tv after that. They determined that the color wheel had gone bad and repaired it to working condition. Ben had told my wife that he had checked the color wheel in that short time he was there. Not only was he wrong about the lamp, he didn’t even check something he said he had. So rude and incompetent. I wouldn’t trust this guy to fix his hair. He deserves a 0 star.

Called Ben because our TV was making a weird clicking sound and took forever to turn on. Over the phone he knew exactly what the problem was and he gave an upfront price. Called other places and their prices were almost double. Ben came out the same day and repaired our TV. He was very honest

Very Happy, Ben answered the call — we discuss the issue with my 60″ LG TV — he offered a few possible issues and transparent about the cost of each outcome. He came out the next day, found the problem in about 5 mins. Returned the next day with the new part and now we are good as new!
Fast, Friendly, Trustworthy

I was really skeptical about «cold selecting» a technician to repair our TV, which wouldn’t turn on after a power outage, so I looked at reviews. Just like everyone else says, Ben personally answered the phone and immediately asked the right questions. He communicated with me via text and set up an appointment for that same day– and had no issues when we had to change it to the day after. He DID NOT CHARGE for the home visit or the consult. When he came he was friendly, professional and knowledgeable and identified the issue quickly. He was careful in our home and with our belongings around the TV, a 60 inch plasma. He did not even have to take the TV, just took the part, and gave us a quote in a reasonable range. The cost of the repair turned out to be LESS than the quote and he came back and installed the new part the very next day. He could have stayed with his higher quote and we wouldn’t have known the difference, but he is honest. It works perfect and he easily saved us $ 800 to $ 1,000 in replacement costs. The entire time he was pleasant and professional, a true gentleman. And very funny! I will definitely be recommending him and calling him again, and I don’t say that lightly. :) Thanks Ben for the great job, the fair price and the excellent service.

Ben answered phone and came over to see the tv within an hour. 30 minutes later problem so far fixed and at a fraction of the price of having to buy a new tv. I get a 90 warranty with his repair and has offered to be of any help if problems occur again. Very nice and professional gentleman! Will recommend to friends.

Honest, on time, and know his business. Check out a couple of possibilities before determining the problem. A+ service and I Thank you

Ben’s service was the best. He answered the phone, told him the problem over the phone, gave me a quote, came to my home in less then 2 hours and fixed the problem in 15 minutes and charged what he quoted which was reasonable. The other company was going to charge $ 99 just to come to my home and diagnose the problem and then they would give me a quote. They would not give me a quote over the phone. I recommend Ben’s service 100%.

Ben’s service was excellent, and I have 0 hesitation is giving him 5 stars. He answered the phone personally, gave me an idea of what was wrong as well as how much it was going to cost to fix it. Ben answers his phone personally and was great to work with. His service included picking my TV up (a 2yr old, high end 59″ Plasma), repairing it and then bringing it back. His price came in right where he told me it was, and he kept me up to date on what was going on the whole time my tv was gone (4 days). I would definitely recommend going with Ben if you have a TV that needs repaired over using one of the Big Box service departments.

Fast and effective. My TV made a popping noise and the pic went out. Called Ben. He asked a few basic questions over the phone and determined it was the lamp.
Asked me for the model #, said he had the lamp there. Cost = $ 200. Basically $ 100 for the lamp (roughly) and $ 100 for him. Makes sense. He came over the same day (roughly 4 hours later) and it was a holiday! That to me is impressive. He was here all of about 10 minutes, very fast and very effective.
He also showed how to mount a different TV in the home free of charge as opposed to paying someone to come out and do it. I would use him again!

Ben answers his own phone, came over within an hour of me calling and came and gave me an in home quite. He picked up my tv and had it done in three days great price and delivered it back! Thanks!

Ben answered the phone personally and asked detailed questions in order to provide the best analysis of the condition of the TV that wasn’t working. He even remained on the phone while we completed a couple steps that he walked us through to have a better idea of how to repair it. Once he came to the conclusion that it must be the lamp needing to be replaced — he provided us a flat fee as a service call and repair (very reasonable!) and made a same day appointment to which he arrived right on time for.
When he arrived he was very efficient in repair of the TV, and while he didn’t have the actual part required — he adjusted an existing one he had in order to make it fit in the TV; he did advise us at the time that it may not work for a long time, however it would allow us to utilize the TV while he obtained the proper lamp that is made for the TV.
Sure enough, the TV didn’t even last an hour after he left. When we called him to notify him that the TV wasn’t working again — he once again walked us through a few diagnostics of the TV and came to the conclusion it was the lamp again. He apologized for not having the right part but asked if he could return the following day with the correct lamp.
Ben returned the next day (as scheduled), replaced the lamp and TV is working wonderfully! All his repairs also come with a 6 month warranty.
Would highly recommend to anyone as he is honest, direct and takes pride in his work!

Ben’s mobile service was not only on time he did the job quickly and his price was reasonable. I highly recommend him.
A. Baker