Black Jack Bail Bonds

I was supposed to receive a refund of a bail in August. I had to call many times to find out what I had to do in order to receive the money back. They took the credit card in 2 minutes on the same phone number. When I started calling for the return, their answer was that they were not the right department and transferred me always to an answering machine. After using extreme efforts to understand what documents to send in order to receive the money back, I’ve left messages for months, 3 – 5 times a day, and nobody called me back. There was no one to complain, no one returned my phone calls. At the end they return half of the money paid. Avoid them if you can. They mock the people in need. Real frauds!

1 star only cause i had to i would not recommend anyone here the office staff is unprofessional uneducated nasty bitches that are rude as shit. they will take your money and send you straight to collections with out notice or contacting you first! DO NOT I REPEAT DO NOT USE THEM AS YOUR 3RD PARTY BAIL ALADDIN BAIL BONDS ARE CLEAN NICE AND PROFESSIONAL!

Thought I was going to have a problem to have a large amount of Collateral in Cash returned! Read some negative stuff on internet, and expected a lot of run around getting my money back! Well turns out I WAS WRONG! Turns out EVERYTHING they said was going to happen did, only faster, I got all my money back in about 72hrs and I Live out of state. Jazman Was great, she was fast, experienced, gave me lots of information that helped a lot! SORRY for ever doubting BLACK JACK, You EARNED 5 stares! ASK for JAZMAN She Great!!! This is the first time I have EVER wrote a review on Unilocal,because JAZMAN and Black Jack EARNED IT!

Worst place ever! If I could give them no stars or a negative I would. I would NOT recommend this place to anybody especially to OUT OF STATE individuals they hold your collateral check money for so long & the collateral department never gets back not even in a timely manner, I could see if it took them 1 day or 2 to call back but they NVR do, the lady at the front has even admitted to me that they erase messages left for the collateral dept if not worded properly. I have asked to speak with the owner as I have encountered him before & she told me he would not be in for awhile & NO I COULD NOT LEAVE A MSG FOR HIM! What kind of business is this? They are so quick to take your money but not give it back such bad business practice. I would never do business with them ever again. Or recommend them to anybody.
*update collateral lady called back & guess what the paperwork I dropped off for exoneration has never been submitted to her &&&& the girls (Mary & Melissa) she also gave me the name Samantha (but if she is the younger, prettier one it is NOT her, it is the older skinnier lady) have lost my paperwork! & they don’t have the answer as too what I should do but what do u know LEAVE A MSG FOR COLLATERAL AGAIN! (I had to pay for a courier service to obtain certified copies and drop them off in person –they kept the certified copies– for them to just lose them one can say that I am livid but this is the worst experience ever! I will be reporting them to the BBB.