Buca di Beppo Italian Restaurant

This is my first time going to this restaurant since it was Valentine’s Day my husband had set up the reservation a month in advance and requested to have a heart shaped lasagna when we arrived all the order we received was incorrect. Very disappointing!

This is only the second time we have been to this location since they went corporate.
Not very impressive honestly.
Since they went corporate, the food portions have DEFINITELY gotten smaller, the large would feed ~3 normal people so it’s still pretty decent x
Pasta was a bit rubbery but they actually put a decent amount of sauce now!
We got here around 9pm and our server started us off with one loaf of bread.
The bread is actually one of the main reasons we even come here!
We were told (after asking for a refill) that they were baking some in the oven and so we eagerly waited.
That was around 9:30pm
We asked for the check at 10:15pm
And that’s when our server realized he still had not gotten our bread refilled.
It’s almost been an hour at this point, I’m pretty sure bread doesn’t take that long to bake and it irritated me, but my husband calmed me down and told me that he was probably just busy and had forgotten.
But honestly?
It was not that busy at all.
Most of the employees were already putting away tables and it seemed like everyone was already in a rush to go home even though they didn’t close for another hour.
Our waiter came back and told us that they have just simply run out of bread! (this is after we asked him once again, mind you. He did not even have the decency to tell us as soon as he found out)
Well. I mean, it IS just bread.
So it really would not have been a big deal at all if we were told in the beginning, but it’s just infuriating to feel like you’re paying good money to get barely decent service.
Like honestly?
I bet that there WAS bread that was baking, he forgot about us because we are a younger couple, by the time he realized MAYBE they did run out of bread (but there was definitely some left when we first asked)
OR since we had to ask for a third time after paying MAYBE he forgot once again and was too lazy/couldn’t be bothered to go grab some???
My husband was feeling very good (we were celebrating our valentines early as we hate the crowds) and so he kept going on and on about leaving a good tip (he’s extra generous when he’s happy)
We left a 10% tip in the end because we understand that most of the money the servers make is through tips (we don’t like to fck anyone over something petty, but we just felt so very offended as we were not even given BASIC customer service)
Also, I just have to say (because it just seems so ridiculous) they stop baking bread at 9:30pm???
When they close at 11pm???
That’s very strange.
We only got 1 refill (we had to ask) for the ice tea during our hour long visit (so much ice, it was literally 3 sips, like???)
It took longer then 10min for the server to collect the payment.
We didn’t even get a bag.
My husband carried the container in his hand and even as we walked out NOT ONE PERSON offered a bag.
(just seems like the thing to do as an employee dedicated to providing excellent customer service, no?)
EDIT:
Also, the way he talked to us at the end was beyond infuriating.
As we collected the check we had to ASK ONCE AGAIN what’s happening with the bread (that god damn bread, man)
WHY could he not just say something like «I’m so sorry, it seems we’ve run out of bread. So sorry for the inconvenience»
Then we could have been like
Nah, it’s cool. It’s just bread (I literally feel like pulling my hair out)
He was just like «oh yeah man. there’s no bread, we ran out or something»
And my husband is just confused and asked him why he told us they were baking some more if they weren’t
He’s just like «yeah, I don’t know man. I guess not.» (what the actual hell???)
It was actually kind of insulting how he was talking to us.
His tone of voice suggested that he was tired of us and just wanted us to go away.
Sorry. I tried to be nice when I wrote this last night but damn man.
It’s kind of hard to write a nice review about someone who made your blood boil.
Honestly wish I didn’t tip at all.
Oh. I might only have 2 check-​ins here, but we have been coming semi-​regularly to this location since 2012 (1−2x every other month) and I just have to say that the new woman manager (or whatever she is) is also rude as hell x
There was a situation that happened on our last visit and after a few calls to corporate, the manager apologized.
I’m sure she was forced to do so because she sure as hell wasn’t very nice when she was «apologizing» to my mother-​in-​law.
I originally gave it a 3 star rating because this was our first date spot and I didn’t want to sully that memory (this place used to be special to us) but wow.
Sorry, but forget that.
BEING THERE and getting that HORRID customer service is what really ruins that place of nostalgia.
Taking it down to 1 star because I sure as hell won’t be coming back.

I read all of the negative reviews of this location but thought I’d give it a try regardless. My wife and I went here on Thursday Feb. 5 for dinner. We live in the area. Our server, Meghan, was very attentive, brought our food out promptly and never let our iced tea glasses get empty. The food was very tasty. Before the meal arrives, you get a small loaf of soft Italian bread and a dish of oil and vinegar to dip the bread in. You don’t need any teeth to eat this bread. It’s that soft. You get way too much food to eat at one sitting here as the portions are huge. We packed a doggie bag and took our leftovers home. It was enough for another meal. I can’t say enough about our experience here. It was wonderful. You can be sure we will return very soon. Good job Buca di Beppo and Meghan.

Food is delish. Ordered seafood trio platter, spaghetti. pasta more. and for the finale… Chocolate chip cannoli!!! Good place to experience italian food. Food came a lil slow but so far everything is great.

Tonight Was my second time at this restaurant at this location. The first time there was a long wait so this time I thought to go earlier and do take out. Got there around 5:30 put in my order and one hour later I am still waiting amongst a group of other people who called ahead and where there to pick up waiting and upset. I of course was upset but tried to understand. At the one hour mark I told the manager that I had been waiting for over an hour and still waiting
Got my order 5 minutes later. Sometimes the wait is worth it but let me tell you all the food was awful terrible
I will never go there again and recommend to all not to go there. My rating 0 stars

This has been a MUCH better experience than an earlier attempt! We had a not so great time here recently & I contacted the manager, Melissa, and explained what had happened… She invited us back & we took her up on the invitation… I’m so very happy that we did! The service was impeccable (ask for Fallon, she’s a fantabulous server) & food is back on top! I’ve always loved Buca in several different states & this one had become a favorite, but looking at recent reviews & our recent experience, I was worried, but not anymore! They do seem to listen to their customers! Please continue striving for excellence!!!

First time here… And boy do I feel awful giving out people giftcards to this place… So not impressed!
Firstly, we waited about 10 mins before our server came. We never got utensils since they were still ‘folding’ them… I personally had to steal them from an empty table.
We ordered the cheesy bread with spinach and tomatoes, Apple gorzongola salad and baked ziti. Also got a wine… They didn’t have Fizz 56 which I wanted to try so I ended up settling for white zin (15 min process to find out that this wine didn’t exist today… Although my husband’s beer came out quickly).
Don’t buy the cheesy bread. It is seriously the same as the other bread with a crap ton of cheese… Barely any spinach or tomatoes.
The salad was ok. Not as good as described.
The baked ziti wasn’t as good as anything we have eaten from Olive Garden. It was ok, but not great.
Our server was undeniably slow, although she was quite nice when she came by (Sheri). Had to ask the bus boy for water, and never received a refill (she never came by until the check). So whatever. First and last time at this place!
Will not be returning. Ever. Seriously, Olive Garden is a million steps up from this place!
When we left the hostess was even too busy texting to say THANK YOU. Take your business elsewhere!

This Italian chain restaurant serves all their dishes family style; a small usually feeds 2 people and a large 4. There were 6 of us, so we ordered 3 entrees. Mom and I ordered a small chicken limone, dad and grandma got the baked ziti with meatballs, and my bro and boyfriend got the penne al forno. We also ordered a caesar salad to share.
Our server brought us bread with oil and balsamic vinegar to start. The bread was yummy. Soft and warm on the inside and crunchy on the outside. I love to dip it in the balsamic/​oil concoction. I ate way too much of this delicious bread. The salad came out shortly after and it was totally dry. We all agreed it needed more dressing so we asked for some on the side. The dressing was pretty bad. It’s definitely from the bottle and we were all disappointed. Skip this and try a different salad.
It wasn’t long before the entrees came out. The chicken limone was my favorite. It’s chicken breast with capers in a lemon butter sauce. It’s tangy and delicious. I think we should have ordered a large size, as the small was just 3 pieces and everyone wanted to try some. Dad and grams had a huge bowl of ziti, with 3 huge meatballs that were as big as my head. Okay I’m exaggerating, but they were pretty big. Sadly, they weren’t very flavorful. The pasta was okay. It had fresh ricotta, and mozzarella cheeses with marinara sauce. I didn’t try the other dish, but the boys seemed to like it. It was similar to the ziti, but had prosciutto, pepperoni and spicy sausage. We realized how similar the pasta dishes were and wished we would have ordered something else. Oh well, next time.
We had to have dessert, so we ordered the colossal sundae to share. It comes in a huge cup, with brownie pieces, 6 scoops of ice cream, chocolate and caramel sauces, and whipped cream. I don’t think there were really 6 scoops of ice cream, and the cup wasn’t even filled all the way. We finished this easily.
For all of the food we ordered it was just about $ 100 for 6 of us, not including tip. Our server was slow. He kept forgetting to bring us water and other stuff we asked for throughout our dinner. I would say this place is a step above Olive Garden, but not somewhere I would run back to or recommend to anyone.

I love anything Italian. I got the penne with vodka sauce. Yummy. I’m now addicted. I will be back to try other items which I’m sure will be just as good.

The waiter was nice and polite, but the food was slow. They add garlic to almost everything. It’s like they are against vampires
The pizza, pasta and bread is full of garlic pieces. I wouldn’t go again because now I can’t stop burping cause of the garlic. If u are used to garlic then sure go. BUT NOT ME.

We visited Las Vegas and came here with our local cousins at Thanksgiving. The place was so packed! We were a group of 16 and had to wait for over an hour with all the kids… The stuff was very nice and felt bad about it so they managed to set us the VIP round table with the Lazy Susan and the Pop (that was funny, in light of the fact we are Jewish :-D)
The resturant is very unique with its décor, no bare wall left — but this makes it special
We took the Thanksgiving menu which was surprisingly great! They managed to cook the turkey so well it was very good and not dry at all! We also had the Apple Gorgonzola Salad, which was delicious.
The Pumpkin pie dessert was good!

Buca isn’t what it used to be. It’s gone corporate and it seems their primary focus is the bottom line. It looks and tastes the same but the prices were inflated, portions small and ingredients skimpy.
We went on a Friday night and the place was maybe a quarter occupied. Used to be jam packed with a wait on a weekend night.
The 3 of us ordered the smaller sizes of one appetizer, one salad, one main pasta dish, and one drink. Plus tax and tip = $ 75 = totally not worth it!
The bread they brought out was half a loaf of some lame ass generic 50 cent roll. They used to serve at least two different kinds of specialty bread. The marinara sauce served with the fried calamari was watery and served in a tiny cup. The chopped antipasto salad used to be full of olives, peppercinis, and large slices of meats and cheeses; it was mostly lettuce this time. The frutti di mare linguini used to be made with generous amounts of seafood; it was very soupy and contained so little of everything this time.
Again, the décor was still fun and the taste was the same, but we were extremely disappointed with every other aspect. They even went cheap on the napkins.
Buca went from being a basement in name only to just plain basement quality. We’ll never go back again.

The baked ziti was superb! For a healthy portion of high quality pasta under $ 13 it’s the best value in the area. My fiancé and I devoured it.

They say are authentic italian… but really you can’t trick a real italian like me on this food.
We got spaghetti meatsauce and them seemed clearly canned to me and mixed with a lot of marinara. Also the noodles were watering and overcooked.
Quantity ok but quality not…

I came here the Saturday before Easter, due to life events I am playing catch up on a lot of my reviews but this location did a great job accommodating a party of five adults and four children. I made reservations online and upon arrival they placed us in our own little tiny room section that was decorated beautifully. I posted a photo it was a night that had amazing service. I am not used to that when going to a chain especially with such a large party. To be honest a big reason might be because they don’t automatically add gratuity on to the bill. Keep in mind that could always change so don’t bank on that. I got a whole bunch of gift cards from costco to make the meal more affordable but if you join their bucca club they are always sending coupons. My favorite food of the night was the gnocchi but beware it’s got a bit of a kick!!! Now that I am writing about it I want to go get some right now! This is a great place for good Italian food without is being outside of your budget!
I’m gonna list what we got but spare you the details of what it is because let’s face it the menu can tell you that just fine. All I can say is everything we tried we loved and had left overs!
Bucca trio platter
Large mozerella garlic bread
Prosciutto stuffed chicken
Large ziti
Small
Beppos soffici cuscini
Rosemary potatoes

I love the atmosphere, the décor, and the food in this restaurant! I have been coming to this restaurant for years. I have had birthday parties and fun family meals here. The staff shows first timers the kitchen by walking them through it. They sing happy birthday holding a candelabra at your table. The restaurant has family pictures and vintage Italian items all over the walls. This is a family style Italian restaurant as the portions are large.
On this recent visit, I shared some of my favorite items at this restaurant with a friend. If you like salads that have fruit and nuts in them try the Apple Gorgonzola Salad. It has Granny Smith apples, walnuts, dried cranberries, and Gorgonzola tossed with Italian vinaigrette. We also had the Mozzarella Caprese. The tomatoes were very good and the mozzarella was fresh. I loved the basil olive oil on top.
The Eggplant Parmigiana for an entrée was a hit with me! The eggplant is not too thick or thinly cut. It is topped with basil and mozzarella in addition to marinara sauce.
I don’t usually have the offering of red wine, but I was talked into the Allegrini Veronese with my meal. Excellent choice. Great evening.

The chicken Marsala I had at lunch was subpar. It was a big portion but the side of fettuccini ran into the chicken and made one big mess. The marsala sauce was too sweet also. Maybe some would enjoy mixing it all together, but the fettuccini alone is better without the marsala sauce mixed in. I did like the cheap side salad you can add to any lunch entrée, my Caesar side was vey good.

My cousin hosted his wedding reception there and we all had a great time. The appetizers were solid and the ambiance in the back area they had for us was really nice. It was a little odd having a ton of other diners around where we were celebrating their wedding, but you really didn’t have a lot of interaction with them over the course of the night.
Food was excellent. Because of the length of the reception the main dishes had cooled slightly when they brought them out but that did not dampen our spirits at all. Drinks were good — I got a few cocktails but they were mostly gingler ale and not much Whiskey. But all in all, I think they hosted our group really well.

We made reservations at this location for our party of 15 on a Sunday night hoping that it wouldn’t be as crazy as either of the Strip locations. We made the correct decision. Buca’s food and service has always been consistent for us.
We had a 7 PM reservation and were seated immediately. They originally had us at two separate tables, but with 6 kids under the age of 12, we were able to squeeze comfortably into one large table. This made things more intimate, and I picked a middle spot at the table and was still able to converse with everyone around the table, including my 3 year old nephew.
One server tackled our entire party, and she did a great job. There was somewhat of an extended wait for the entrees to come out, but none of us minded because it gave everyone a chance to catch up and we had some appetizers and salad already.
Food: Fried mozzarella, fried calamari, apple gorgonzola salad, chicken parmigiana, lasagna, spaghetti with meatballs, and the colossal brownie sundae. I like the lasagna, the portion is huge, but we had enough people to finish it off. My wife and I enjoy the apple gorgonzola salad especially. It has a little bit of everything but is balanced: sweet, tart, crunchy, bitter, and salty. I would definitely recommend the salad.
Because we get the same, enjoyable food and service every time, and because it’s a great place for our whole family to get together, we have yet to find any reason to stop coming here.

We have stayed away from Buca di Beppo because of their reputation for huge portions. We would be in the area for an appointment and decided to go here after for an early dinner. As form the portions, we’re at the age where early dinners and take home boxes rule! :)
I had checked the menu online and knew pretty much what we wanted before going there. Our server, Casey, was a gem! She asked us if we had been there before and answered questions and gave advice as we asked.
We ended up ordering a small portion of their summer tricolore salad. It was a good starter of sliced tomatoes, mozzarella, and avocado rings topped with fresh basil and olive oil. A very summery kind of salad.
For our main course, we chose the spicy chicken rigatoni described on the menu as chicken breast, garlic, crushed red pepper and peas in a spicy rosa sauce. This came with a recommendation from a friend and it was a good suggestion. (Thanks Shawn H.) The bowl of rigatoni was huge. Note that the menu states that a small order is meant for 2 or more and a large order is meant for 4 or more. We had generous servings at the restaurant, not overdoing it though, and we brought home a container for an additional meal. The take home packaging even had a reheating instruction sticker on it.
Since we didn’t overdo the main course, we had room for dessert. They have a couple of desserts that have single serving versions (well actually they’re also for 2 people in reality). We got their single serving version of the colossal brownie sundae. It came with two brownie pieces, two scoops of ice cream and some whipped cream. A very nice dessert for two people to share.
I was very pleased with this first visit to a Buca. Considering the amount of food, the price is reasonable. Service was outstanding. Thanks, Casey! We’ll be back to try some other things. And, by bringing home a box, it saves me from having to cook a meal on a future day. Score!

Friendly staff, Alfredo Supremo, White Sangria.