Rude to my mother and little sister. Rushed them in ordering, the employees and management were not helpful or kind. This was their first time trying zupas. I felt so bad because I recommended this place based off the friendly service and fresh food from the other locations.
Jeannette R.
Rating des Ortes: 5 North Las Vegas, NV
This is my 3rd time here! And I Love it! Every time I walk its clean and welcoming. My only concern is the way to the line to order you have to walk through the tables to get to order your meal. Besides that customer service wonderful everyone is very attentive of the clientele and the service! With Your choice of order you get a slice of bread and a chocolate covered strawberry w your order. And not to mention any dressings on the side are free! Definitely a new eating spot
Alex H.
Rating des Ortes: 4 Las Vegas, NV
I’ve been here twice and I enjoyed both visits. Both times I have gotten the pick 2 combo with a sandwich and soup. I’ve been wanting to try a salad but it seems that most salads follow the formula of sugary dressing + fresh fruit + candied nuts/dried fruit and I am not down with sweet salads. Today I ordered the fresh herb chicken sandwich. I am sensitive to mayo(it’s gross, lets be real) and I asked the employee behind if the chicken was covered in mayo and he said no after I asked twice using different words and… it was covered in mayo. I hate to complain so I ate it anyways and it was pretty OK. The fresh avocado, bacon and soft bread made up for the unsavory ingredient, though I won’t make that mistake twice. The soups have been, by far, my favorite part of coming to Café Zupas. They allow you to have a sample of the soups when choosing which almost makes it *harder* to decide. Today I went with the mushroom bisque and it was so fresh and delicious. It seems like most mushroom recipes come with truffle oil these days which, if not done right, tastes like rubber, but this soup was obviously super fresh. It didn’t taste weighed down with heavy creams and butters too, it was simply perfect. Lastly, there is no calorie count for any of their items. I’ve lost 40 lbs over the past year, my BF has lost 65 and we aren’t obsessive, but we are mindful and their lack of nutritional info irks me. I’m not scared off of higher calorie meals and indulge weekly, but it would be good to know if my «healthy lunch» was really a caloric splurge. Maybe soon? Then 5 stars!
Pim Y.
Rating des Ortes: 4 Seattle, WA
Café Zupas finally opened up on the southwest side of Vegas! What a time to be alive. Both the exterior and interior are very modern and industrial, with high ceilings and a mix of wood and metal accents. The organization is a bit strange, seeing as you enter through a single(instead of double) door and have to awkwardly snake your way through dining tables in order to get to the line. They should have followed in Chipotle’s footsteps and had a separated section against the wall for a line. There is plenty of seating and even though the line was long, it moved very quickly. Employees were not the MOST efficient but there were so many of them, their inefficiency was negligible. There is so much signage and menu options it seems a little confusing and daunting at first. Basically you order your salad and sandwich first and order soup and dessert later if you want some. My parents and I opted to share two preset combos, although you can order everything separately and salads can be custom made. Conclusion? Price is stellar for what you get and the food is much healthier than most fast casual restaurants out there. There’s a great variety of choices but I find all the flavors to be to strong(too salty, too sweet, too much sauce). I could barely finish the kale and quinoa salad because it was so drenched in sweet dressing it made me sick. I’ll just ask for dressing on the side next time. The sandwiches are kind of small and dinky looking though. The little chocolate strawberry is a nice touch. Great place to stop by for a quick lunch. Unilocal 100 Challenge — 2016 [3/100]
Angelica C.
Rating des Ortes: 2 Las Vegas, NV
Food and cleanliness is pretty good, but my god turn the heat on! It’s 645pm and its freezing outside. I come in here and it’s freezing in here too. Couldn’t even enjoy my meal cuz I spent most the time trying to stay warm! Mr. Zupa please turn on the heater! To like 70 degrees at least pls!
Gelina L.
Rating des Ortes: 5 Southwest, Las Vegas, NV
I love café zupas! Luckily, this place is just near my house! Yay! I always order their 2 combo, I got a sandwich and a soup. Their Wild Mushroom Bisque is so bomb! And I’m getting addicted to it. For the drink, go get the Orange Berry Infusion, you’ll never resist it’s delicious flavor! They use raw honey instead of sugar or anything else. I’m definitely gonna be a regular customer here. Kudos to this place for the good flavors of soups! Soups are definitely what you need in this kind of weather! Thumbs up to the people who work here, they’re all pretty friendly and not rude.
Nancy L.
Rating des Ortes: 4 Las Vegas, NV
I first tried Café Zupas in Salt Lake City, UT, so when I saw that it opened right next to my house, I got excited! It’s a great place for a quick lunch. I usually choose the pick 2 combo. You can choose between a sandwich, salad, or soup. I recommend the turkey bacon avocado sandwich, the lobster bisque soup and just about all their salads! You also get a small piece of bread and a chocolate covered strawberry. I wish the café was a little less crowded with how the tables are arranged. I feel like when I’m eating, I’m literally right next to someone at the next table. Regardless, I’d recommend this place for anyone who loves sandwiches, salads and soups! They provide great customer service, and they’re quick as well.
Sheri L.
Rating des Ortes: 4 Las Vegas, NV
I’ve been here about three times now and I like how it’s so close to my house. They finally opened one near by. I always get the Pick Two Combo: a sandwich and a salad, which also comes with a small side of French bread and a chocolate covered strawberry. Today, I ordered the Turkey Spinach Artichoke sandwich and the BBQ Chicken Salad. You get a decent portion and it fills you up. I like to come here for lunch and even a late lunch. This place does get pretty busy and crowded though. I feel like there’s too many tables for the space they have. Other than that, the staff are friendly and provide good service. I’ll definitely be back and I’ll try a different combo next time.
Riley J.
Rating des Ortes: 5 Las Vegas, NV
Loved the place! I drove by couple of times and have decided to finally try it out. I’m so happy we did! I ordered a make-your-own Kind of salad which was delicious. The caramelized m-something-pineapple dressing was great! My husband got a small salad and the incredible and oh-so-recommend cauliflower soup. The chocolate dipped strawberries you get for free with each order were a great addition to the meal. Overall — loved it! We’re so coming back!
Jeremy E.
Rating des Ortes: 5 Las Vegas, NV
So my friend had told me about Café Zupas because of the Lobster Bisque soup. I checked it out at the Lake Mead location and the food options and pricing immediately made me think of Panera Bread. The soup was good but not better than my beloved Broccoli Cheddar soup in a Sourdough bread bowl at Panera. For that reason alone I was likely to choose Panera Bread if given the choice in the future. However upon visiting this new location I think Zupas now has the edge. The food options are great. Just ordered a Try 2 combo and was able to get a whole Turkey Spinach Artichoke sandwich and a half salad of Glazed Chicken Chipotle. It came with a side of bread and a chocolate covered strawberry. The strawberry is a wonderful little addon that Panera does not do. Also this Rainbow location has House Made Drink Infusions that are lightly sweetened with Raw Honey and a much healthier alternative to soda or sweet tea. I’m inspired to recreate these at home and drop soda out of my diet. This place gets bonus points for all the fresh produce, local dairy, and overall healthy ingredients. Menu is way easier to navigate than Panera as well. New favorite café and I will be spreading the word.
April D.
Rating des Ortes: 3 Las Vegas, NV
I have been to Café Zupas a few other times. It seems to be very consistent across the board at all the locations I have tried, the food is the same and service is the same, which is a good thing, you know what your getting! Decent food, decent price, good service. I’m a big fan of the Honey Bacon Club. I don’t care for the salads. The soups are pretty good too but I wish they were hotter when you get them to eat in, they are just warm and if you don’t eat it fast enough, it can almost get cold. I rather take it home if I can and heat it up a bit. Love the Garden Chowder(its not thick and heavy like a chowder usually is). Not a fan of the Wisconsin Cheddar, it’s not smooth enough. The Enchilada and Tortilla soup are pretty good. Red Pepper Lobster could use more lobster. I think the soup toppings are a rip off for the price(.69) but sometimes I can’t resist adding some cheese to my soup. You get a free side of bread with your order and a chocolate covered strawberry, yum! Cakes and dessert bars are good, the crème brulee isn’t «real» so I will never get it again. I will return to Café Zupas, where ever it may be!
Jackie A.
Rating des Ortes: 4 Anthem, Las Vegas, NV
I was pleasantly surprised by café zupas! The pick two option is an amazing deal. I am used to Panera serving size so I was delighted to see that the pick two came with a whole sandwich and a generous portion of soup. I got the pesto chicken sandwich and the only negative thing I have to say is how I really wanted more pesto. The bread was crunchy & soft and the chicken was smothered in cheese and topped with sprouts. Very good! I choose the cauliflower soup and oh my goodness, I know cauliflower doesn’t sound great, it was fantastic! Creamy, cheesy, and seasoned well! My husband opted to have cheddar and bacon topped on the soup which made it that much better! The pick two also came with a slice of baguette bread(too soft, I like a crusty bread) and a chocolate dipped strawberry. We will be back for sure!
Jill D.
Rating des Ortes: 4 Las Vegas, NV
First thing… The entrance is inconvenient. Walk in the door and you have to maneuver around all the tables to get the the counter to order. Perhaps the side door would be best but I did not check if that was open. Food came out great. A good price for a meal that is so filling. Combo soup and sandwich comes with bread and chocolate covered strawberry. My first time to try the pomegranate green tea. It was so lovely! Lightly fruity and just enough honey for a refreshing yet slightly sweet iced tea! Haven’t had it elsewhere. It could be something that would keep me coming back.
Amelinda L.
Rating des Ortes: 3 Las Vegas, NV
This was my second visit to a Café Zupas location and it was prompted by their Grand Opening mailer for 50% off your order. I brought Ruben, my mom, and my brother to take advantage of this fantastic deal, plus, they had never been to Zupas. There’s still construction going on in this new plaza and it was insanely busy, so it was a little tricky maneuvering around the lot. Parking was also sparse, which made it even more chaotic. I’m sure they’ll be rather busy as long as these mailers are running! The lowdown on CZ: ORDERING: Go straight to the line. The menu is available above the food stations, but also available as convenient to-go menus along the line. They have sandwiches, salads, soups, and desserts. That’s the simple part. Making a decision may take a little more time since there are 13 sandwiches, 12 salads, and 10 soups. Sandwiches are sold whole, but soups and salads are available as large or half options. There’s a very popular«Try 2 Combo» for $ 8.79 that offers a sandwich with a half salad OR half soup(it’s also the best deal). When it’s your turn at the counter, they’ll ask you if you’re having a sandwich or a salad. Then you’re moved down the line and asked if you want soup. Everything is prepped as you’re walking. As your meal is being wrapped up with a piece of bread and chocolate-dipped strawberry, they verify your items before you pay at the register(This is also when you choose your beverage options). BEVERAGES: There’s a beverage station with your usual fountain sodas and freshly-made teas and lemonades(all sweetened with honey). This area is also home to utensils, napkins, butter, etc.(There are salt and black pepper grinders at the tables) SEATING: «Please place your order before reserving a seat» It’s a quick-service restaurant and turnover is equally fast(we were at our table for just 25 minutes). It was really busy when we arrived, but we were still able to find a table for four immediately after receiving our food, so I wouldn’t worry about not having a seat/table. Though, I’m sure it could get busier and I don’t know what they do in that situation. The verdict: Turkey Bacon Avocado Panini: Turkey, bacon, avocado, tomatoes, Muenster cheese, and housemade honey mustard. First, the sandwich was a MESS. There was avocado everywhere(especially outside the sandwich). Also, I’m certain it was an avocado spread rather than actual avocado. The bread was not crunchy or warm like you’d except from a panini(especially when it’s pressed to order, unless this was prepared in advance). There was also very little or no salt; surprising when there’s bacon present(speaking of bacon, it was flabby and sad). I’m assuming they purposely don’t salt their foods and allow you to season it yourself? Basically, the sandwich lacked much-needed texture and seasoning. Even with the addition of salt and pepper, it was still just okay. Honey Bacon Club Panini: Turkey, ham, bacon, tomatoes, Muenster cheese, and housemade honey mustard. Again, the bread lacked crunch. Its flavor was decent and I like that the honey really stood out without being overwhelming or too sweet. It also didn’t need additional salt. I didn’t love this sandwich either, but I enjoyed it much more than the other panini. Roasted Red Pepper and Lobster Soup: This is a neat combination of two ingredients I love and lighter than its described(creamy). It had a nice lobster fragrance that you could really taste and there were several pieces of lobster(though they had an odd texture). However, it was just okay. Chicken Enchilada Chili: Red & green enchilada sauces, chicken, black beans, and Southwestern vegetables, topped with tortilla strips. A bit thin for a chili since it was more soup than stew, but the flavors were good. I would order this one again. Asian Citrus Chicken: Baby field greens, housemade yuzu miso vinaigrette, chicken, sugar snap peas, edamame, baby cucumbers, tri-color peppers, mandarin oranges, cashews, wonton strips, and black sesame seeds. I was pleased that the salad wasn’t overly dressed with vinaigrette(I hate drowning salads) and thought it was decent. The mandarin oranges were super mushy, but I’m not a fan of them in salads anyway. The sandwiches are small, but the soups and salads are generous. The accompanying bread is pretty good, though it would be soo much better toasted(and butter; I forgot about butter)! I didn’t eat the chocolate-covered strawberry this time, but I remember it being good(Belgian milk chocolate). I’m not overly impressed with the food. It’s wonderful that everything is housemade, but the quick-serve model is compromising the end-product(soft paninis, soggy ingredients). It is a great option for healthier food when you’re on the go and I know that’s their thing, but I prefer a made-to-order product that may take a little more time.
Mike F.
Rating des Ortes: 4 Las Vegas, NV
I had always wanted to check out Café Zupas. When I lived on the other side of town, just off of Eastern, I would end up going to either Pin Kaow, BJ’s Brewhouse, Beach Hut Subs, Griddlecakes, Smashburger, or Taco Y Taco. It just had the bad luck of being in the same area as ALL of these other dining establishments. So when I saw that they opened one just up the street from the new house, I knew I was definitely going to check it out! Sure enough, just the other day I experienced Café Zupas for the first time and here is what I took away from it… Pros– –Fair prices for what you get. For $ 8.79, you get a choice of 2 out of these 3: Sandwhich, Soup, or Salad. –Employees were very nice and friendly. They explained the whole process and answered the questions we had. –Sandwiches are not huge, but combined with the soup, was quite filling. My Italian Club was very tasty, but that Chili Enchilada soup was incredible! I want a large serving of that next time! –The restaurant is new so it was, of course, very shiny and clean. –Chocolate covered strawberry with each meal is a nice little touch… and yummy… I loooove strawberries! Cons– –It was 45 degrees out and raining when we dined here and they were blasting the A/C. Ummmm, I am freaking shivering, can you please kill the A/C while I eat? I am sure that will be awesome in July, but in the first week of January? I think not. –As others have stated, when you first walk through the door, you walk through a bunch of crammed little 2 and 4 seaters to get to the line. Must be awkward as hell on busy days. They definitely need to fix that. Other tidbits– –Fountain machine serves Coke products, including Coke Zero!(Yay!) –Nice little outdoor seating area out front, with a few table settings under umbrellas facing Rainbow Blvd. I was very happy with my first visit to Café Zupas and definitely see many return visits in the future! 4 stars.
Ghia G.
Rating des Ortes: 4 Las Vegas, NV
I’ve been eagerly waiting the opening of this new Café Zupas location on the Westside. We’re a bit spoiled here in Vegas with all these great places having multiple locations at every corner of the valley — I wanted to shave off 10 minutes of driving to their Lake Mead location. With every new restaurant opening, there are sure to be some growing pains(as other reviewers have pointed out), but I think this location still has the same great service, affordable/high quality food options, and friendly atmosphere of other locations I’ve been to. I get what I always get at other locations — mushroom bisque and nuts about berries salad, and my husband picks up the delicious honey cilantro carnitas with whatever soup looks good that day. My husband picked up some food for me to go the other day and he said the place was packed and even sent me a picture of the line, so be aware if going during lunch hours. He said the line still went by rather quickly and my food was still hot and neatly packaged upon arrival. I really appreciated that the salad dressing was put on the side so my greens weren’t soggy. I’ll be coming here a lot as part of my commitment to trying to eat healthier, but we’ll see how long that holds up this year.
Nikki Rose T.
Rating des Ortes: 3 Las Vegas, NV
I’m glad they are opening new restaurants on Rainbow, which is in dire need of new restaurants, but this place is not that good. I do love the atmosphere and I do love the location, but the food was just okay. I felt as though this place didn’t live up to the hype that others have created for it. Maybe it’s because I am not a health nut and that is why I didn’t favor it. The food didn’t make me sick so they get one star for that, the service was great, so that’s another star, and a third star because the food is supposed to be healthy for you and is made with fresh ingredients. I ordered: Honey bacon club with New England clam chowder = The sandwich was ‘meh’ and the chowder was too watery Husband ordered: BBQ pulled pork with chicken enchilada chili soup = The sandwich had a nice tang to it, but isn’t a ‘must-try’ by any means; soup was decently good, hate that add-ons are $ 0.69 each for just a sprinkle of shredded cheese I personally would not come back, unless I was outnumbered by a group of friends that wanted to go here, but try it for yourself!
Priscilla Y.
Rating des Ortes: 4 Las Vegas, NV
I’m not sure why this location has gotten such bad ratings so far. Yes they are newly opened, and the staff are new, but when we went, service was very fast, everyone knew what they were doing, and the food was good! It was very busy when we went and the line moves fast. The main thing that bothered me about this place is that it’s cramped. Most people will walk in the front door but the tables are really jam packed in there, so it’s hard to get to the back to get in line. There is also a side door that would be a more logical entrance but I think most don’t know it’s there. Also after ordering, most people will turn to the right to walk away, which puts you behind the drink station. You then have to walk back around it, which in many cases you will be walking across the people walking in, which again will be trying to walk past people getting their drinks. I think they should put a big sign on the front door to use the side door as the entrance, and use the front door as the exit. If this place continues to be this busy, I think it would control the flow of traffic much better. Or they could turn the drink station around, which I think would be a great idea, but probably out of the question. As far as the food, prices are very good if you don’t go overboard with the add ons, which are $ 0.69 each. But sandwiches are less than $ 6 each, and are small, but the size is equal to its price IMO. We tried the Cubano, Turkey spinach artichoke(TSA), Turkey bacon avocado(TBA), and Chicken salad. The best is the Cubano. It has the most amount of meat and the pork is really tender. It’s the same pork as what’s used in the Pulled Pork and Cilantro Pork, though I have yet to try those. The runner up was the TSA, refreshing yet satisfying. Every order comes with a small chocolate dipped strawberry. If that’s not enough for you for dessert, they do have several house made desserts that are VERY sweet! Soups are also very tasty. We tried the lobster bisque and the clam chowder. I like the lobster bisque better. It has a bit of a spicy kick to it. The clam chowder had big chunks of clam but was a little on the salty side.
Ed V.
Rating des Ortes: 4 Las Vegas, NV
So I noticed some fellow Unilocalers checking in here and since it just down the street from me just had to try it. I love deli food and the thought of another good deli near me was too much to pass up on. We each got a soup and sandwich combo and a couple of salads. I had the Turkey Bacon Avocado with the Wild Mushroom Soup. The wife got the BBQ Pork with the Lobster Bisque and the daughter got the Crab Sandwich with the Cauliflower soup. The Wild mushroom was very good. Creamy and with those amazing tasty mushrooms. It was exactly what I expected. The Turkey Bacon Avocado sandwich was also very good. The bread was still crisp and the turkey and bacon were pretty tasty. It had a decent amount of avocado which was prefect as it added to the overall taste but didn’t turn the sandwich into a mushy mess. I did try the Lobster Bisque and Cauliflower soups and they were both very good. The Lobster Bisque was chunky with more lobster than I expected. I would definitely order it again. The Cauliflower soup was creamy and surprisingly delicious. I did not think I was going to like it but hey you just never know sometimes. I did get taste of the crab sandwich and it was pretty good too and would gladly order it again. I didn’t try the BBQ Pork sandwich but according to the wife it was nothing to write home about. She said it was OK. We got the Mango and Asian Chicken salads and although they were good I don’t think they are a good value so I will stick with Soup and Sandwiches next time. Since they had just recently opened I am not sure if the inside was done but it had a very casual feel to it. I would call it modern industrial but hey I am no designer so not sure what they are going for as far as looks. The staff was super friendly but too plentiful. I would assume this is due to recently opening and doing OJT with new employees. I ill be back but wait a month or so to see how this place matures. A good addition to Rainbow and the SW of Vegas.
Emily R.
Rating des Ortes: 3 Las Vegas, NV
This was my first visit to a Café Zupas and I have to say it is decent for what it is. I wasn’t in love with my panini and neither was my mom so I will probably steer clear of those in the future and just stick to regular sandwiches, soups and salads. My mushroom bisque was delightful. Creamy and rich with the right amount of mushrooms. I would come back just for soup when I’m in the mood again. The only thing I didn’t care for was the restaurant layout. All the chairs ere huddled so closely together it made it pretty difficult for people to navigate around the restaurant since there was no clear path to the ordering line, trash or drink station. Everyone kept bumping into one another and it became quite irksome. Since they just recently opened I’m sure these are small tweaks that can be made to improve as they learn. The staff is all very new as well and it was slightly more difficult to order than it should’ve been given the fact that I had to repeat my order three separate times as I moved down the line. Might be a little easier if I could just say it once and someone could write it down. Not too hard for ordering one item but when I was trying to remember what everyone in my party wanted every time I had to repeat the entire order it became harder to recall with each subsequent interaction. Otherwise a decent quick eat spot for bites on the go.