Dawn was terrific to work with and explain things. I had a very simple project, but she made it even easier and I appreciated her willingness and patience to answer a few questions along the way. The installer that came to my house was excellent, efficient, and appeared to do great work. I’m very happy with the entire experience. Ive had Cal Closets put in a previous closet for me, and I look forward to working with Dawn and the rest of the«team» on future projects as they come. Thank you for everything!
Sandra T.
Rating des Ortes: 5 Las Vegas, NV
So late with review. What can I say other than they did a remarkable job from start to finish. For the moment I walked in I was treated with respect. I don’t have fancy clothes or own an expensive home but to me my home is my castle and I have a disability so clothes are the last thing on my mind. My designer Ashely was just so amazing, very easy to work with and we came up with a great modern design within my budget. This place isn’t cheap but I just added to the value of my home and the cool look to my bedroom. My installer Ernesto was professional and a skilled carpenter who knows what he’s doing, an asset to any Company. What I loved the most was the way they give back to the community, if you wanted a discount you needed to donate 10 pairs of shoes for a charity that helps women who can’t afford interview clothes get the help they need to make a great first impression. Thank you for that and my beautiful, functional entertainment center. Looking forward to the next project. Sandy
Joseph F.
Rating des Ortes: 5 Las Vegas, NV
I have been working with Cali closets for a few years now and they never disappoint. They are thorough and patient and always make sure I am satisfied with the end product. They just completed a hallway wall unit installation that is beyond my expectations and shortly they will install a new master closet/dressing area. Thanks to the very professional Erin for her guidance and Megan for her tremendous support.
Benjamin S.
Rating des Ortes: 2 Las Vegas, NV
This review should have done awhile ago. I originally came to California Closets, because they were referred to us from a few people and had promising reviews on the web. At the time we worked with one of their designers and she was great. Things went south when we were threatened a $ 200.00 rescheduling fee because of a miscommunication from the designer to there scheduling department. They were head strong and didn’t want to listen to reason. The product came out nice, but when we later inquired about adding more hook items for the garage cabinets the prices were now 2 – 3 times the original quoted price. It was unbelievable and I was going to have them make a custom entertainment center, but after these two incidents I said to myself screw it, I’ll look elsewhere. Sadly, I couldn’t recommend and remain neutral.
Michelle F.
Rating des Ortes: 5 Las Vegas, NV
Maria was great to work with! I am very pleased with my master bedroom closet! Total time frame from the moment I met with interior designer to installation was only 2 weeks! The quality is great! The installer was friendly, quick, and knew what he was doing. I found them to be cheaper than closet world. I would recommend california closets.
R G.
Rating des Ortes: 3 Encino, CA
I moved into a new home and compared closet companies before going with California Closets. The quality of their product is superior to the others and the cost only slightly more. During the design of my closet, I was unsure how many shelves I needed. My designer said, «you don’t have to order everything now, you can add shelves any time after installation, we keep your design and you can get additional shelves, even years from now, if you want them for $ 12 each.» The closet was installed and I am very happy with how it looks and the quality of the finished product. After 6 weeks, I realized I did want 6 more shelves. At that time we also considered having California Closets design an entertainment center for us. I called my designer and scheduled a meeting to discuss the entertainment center and tell her about the 6 added shelves I wanted. At that time, she indicated that the cost could be more than $ 12 each, that the $ 12 was only the price for the initial project but she would get back to me with the price. Well, the $ 12 per shelf was now almost $ 30 a shelf. When I reminded her of what she had told me during the initial planning, she said, «yes, I remember saying that but the price has gone up and there is nothing I can do about it.» I questioned the price rising over 200% in 6 weeks and she said, «that’s what it is». I decided to forgo the shelves and seek an entertainment center elsewhere. I won’t do business a second time with a company that does not stand by their pre-purchase promises, no matter how good their product.
Johanna A.
Rating des Ortes: 2 Las Vegas, NV
California Closets came highly recommended which is why I did not question the work they do. Everyone that I came in contact with was nice and professional. HOWEVER after the installation when my husband got home from work he inspected the closet only to find 2 holes in the wall. I am not angry about the damage about about the business practice. They NEVER said anything to me about the holes or even asked how I would like them to proceed with repair. One hole is literally the size of a full hand extended out about 5 inches, and the other about the size of a tennis ball. Both holes they filled with puddy only. It was already sagging down and one puddy patch work has already separated from the wall. No warning from the installers to watch out for those spots, No words of we will be back over to fix this with the wire mesh and puddy… NOTHING. I am not a picky person, I am a person that expects to get good service when going with the leader in custom closets. Keep in mind that when CC comes out to do your closet, if there is damage done to the wall, they only repair holes with a wire mesh and puddy, no matter the size of the hole. That being said the Unit itself is very beautiful… After spending a little over $ 4000.00 dollars I am left disappointed and lied to and having to spend more money to fix a hole that they offered to fix improperly
Bobbi B.
Rating des Ortes: 5 Las Vegas, NV
I initially had my closets designed by another company and they did a nice job but I soon realized that what they had designed for me was not functional for my needs. There were way too many shelves and not enough hanging space. I had hired a professional organizer and she was in the process of helping me put my closet back together. Once she had evaluated what needed to go where, she suggested getting rid of most of the shelves and instead adding several pull down hanging racks, a few extra hanging bars as well as some pull out belt racks. She contacted California Closets for help. She was only in town for a short time and expressed her interest in having someone come out right away so she could finish this project the way it should be done. Fortunately enough, California Closets was able to accommodate me and sent someone out to my house the very next day. My new closet is finally perfect. I was so impressed with them and the fact that they saved the day that I’m going to hire them to organize my guestroom closet once I’m ready. Thanks again for everything California Closets! :)
Roxanne G.
Rating des Ortes: 5 Las Vegas, NV
We contacted the owners of California Closets, Megan and Larry. They quickly stopped by to see what we wanted to have done. Initially, we just wanted to redo two bedroom closets and the pantry. After speaking with them we decided to do another bedroom closet and our coat closet. We also had them install 2 big heavy duty racks in our garage. The work they did was exemplary. We were so pleased, we have told all our friends and we have shown them how organized we now are. I have a huge number of shoes and now there is a place for every pair. In addition, I got at least 4 more feet of hanging space for my clothing. The pantry is awesome. I don’t know why we didn’t do this earlier! You will not be disappointed with their work. Megan and Larry gave us great suggestions that we would not have thought of. They have been in business for nearly 12 years. The price was fair and I would highly recommend them. They finished the job exactly when they said they would. They were a pleasure to deal with.
Chun L.
Rating des Ortes: 4 Las Vegas, NV
Completely changing our first review of California Closets. We are officially FANS! There as a misunderstanding when we had written our first review. Since that time, California Closets and made us extremely satisfied in their price and quality. We couldn’t be happier with the installations we have had done and can’t wait to add more to the house. Like others have said, we could have gone with other companies but if we had, the end result would be no where near as pleasing! Which ultimately is why we chose to go with CC. They were going to produce exactly what we wanted. When all was said and done, we never envisioned the customs we contracted to turn out the way they did. We love our closets and have California Closets and Megan the owner to thank.
Jessie B.
Rating des Ortes: 4 Henderson, NV
When we purchased our house, we knew that we were going to need to invest some money into it to make it better suit our wants and needs. One thing I really wanted done was a custom closet. There are a few options in town for custom closets, but no one does closets as well as California Closets. Could we have gotten our closets done elsewhere for less money? Probably, but there is no way they would have looked this nice! Suzi Beirle was our sales rep, we could not have been happier with the level of service she provided. Highly recommended.