Capriotti’s Sandwich Shop

Apparently the posted 1am close time is incorrect. I tried to order food at 12:25am and was told the grill was shut down already. On a Friday night… really? I would have not made the drive all the way here if I’d have known this was the case.

Watery tasteless broccoli cheese soup. Turkey sandwich made of remnant turkey pieces, not slices. All around gross ripoff! Avoid!

I know its a sandwich shop and your thinking who rates a sub? I do!!! I absolutely loved my yummy meal! I had the Italian ! Bread was soft — meat was thick and fresh & had just the right amount of veggies !
Be sure to ask for sweets & hots on the side as you cant ever have enough! My friend had a turkey salad and there were chunks of fresh turkey meat on it! Not that icky processed meat!
Staff were friendly and fast!

Had the pastrami. There was a lot of meat, which is important. It wasn’t fatty at all and it was very tender. I wish we had these in San Jose. Only thing I would change is the bread. I like a nice crust and this bread was good but got soggy quick.

I’ve ordered a cheese steak with onions, mushrooms, hot peppers, adding eggs to it, over a dozen times at the GVR location. Today, I was told that they couldn’t do it. I told him I’ve ordered this same thing many times, of course paying extra for the eggs. He said, «They’re not supposed to.» I said, OK and left. Love their sandwiches, but the guy at the counter today was just plain lazy.

I came super late probably around eleven and was surprised it was open! There was only one guy working but he was pretty quick! Honestly this was the best bobby that I’ve ever had! I didn’t realize the capriottis that Unilocal was bringing me to was inside of a casino until last minute but I decided to just go for it and I’m really glad I did! Very happy!

I’m so glad I finally got to try Capriotti’s. I’ve seen them in Reno and have always wanted to make a stop just never got around to it. But with Capriotti’s being conveniently located in Green Valley’s food court, no more excuses. I had the famous «Bobbie» filled with fresh chunks of turkey, stuffing and cranberry. Oh so good. Reminds me of the turkey sandwiches we would make at my grandmas after thanksgiving! My husband had the capastrami. His sandwich was also filled with flavor. My suggestion, ask for a little extra coleslaw :)
There was a line (approximately 6 – 8 people) since a workshop had just let out for lunch but it moved fairly fast. My only issue was there were only two people working. One the cook and the other a cashier. When you check in they have an offer for a free dessert, but the cashier didn’t know how to apply it in the register and since we didn’t want to hold up the line we told her to just forget about it. Thought maybe she’d just give us the cookie for the check in but no. Oh well no worries.

Not a huge fan of Capriottis in general but this one is one of the better ones. I like that they have fries and also fountain sodas. Every other locations that I have been to don’t have either. I won’t go out of my way to go here but when going to a movie, it definitely works. Staff is usually ok. Nothing special but aren’t rude either.

Oh my…
From the cashier cleaning out the grill finally taking my order to the lack of acknowledgement about my order to the no thank you to no offer to get my chips or free dessert I have never experienced this at caps.
Oh and I gave all my change of $ 1.xx as a tip with zero recognition? I ordered fries but was told that it would be more than 15 minutes before I could hope to have any. So switched to chips. The selection of kids lunch bag 1 oz chips was small.
Then the loaded everything request was ignored, one slice of «meat» one slice of tomato in each side of a 12 inch and very little lettuce and NOTHING else. What does loaded mean anyhow?
The sandwich was dry.
The price went up since last time. My $ 9.49 12 inch sandwich to me was valued at 3.99 I could find at 7 – 11. No joke.
My last visit was met with a 8″ veggie coming to my wife with turkey meat. Wouldn’t think to ask about being faked out with real turkey. My wife has been vegetarian for years. But due to lighting and a cold she ate some of it. Was told when we brought it to the attention of staff that she ate most of it so what did we expect? Upon my notifying them of their mistake and my expectation to replace it they did after the staff said not to ever expect that they would replace it again after she ate it.
I’m disappointed caps, I suppose my many previous visits will not be met by future visits after two very negative experiences. Seriously? You want to pay how much? Yeah, no there’s lots of other choices at gvr. Might see caps go the same path as the wrap place and the villa pizza place soon.

The service here is abominable. I have been to other Capriottis around town, and although this location does open early at 8am, the staff friendliness and the food are equally sub-​par. Total visits to this location in the past 90 days? Four. Likely not to ever return to this location. It’s a shame really since it reflects on Capriottis as a whole.

Pricey but if you’re stuck with a craving for a steak sandwich, it’ll do. The cook put too much mayo on my sandwich.
The Green Valley location is great because you can take your sando over to the sports book.

Capriotti’s has the best turkey sandwich I have ever eaten. I always get turkey and swiss with the works and it is always delicious… just like thanksgiving turkey!!! Also at this location they serve THE BEST french fries. I really wish the other Capriotti’s would follow suit and sell them too! This review is making me hungry. I think I am going to out now and get a turkey sandwich right now LOL!!! Try it you will not be disappointed. Oh I must also add the employees at all the Capriotti’s I have been to are always very nice especially at the green valley ranch location.

Not off to a good start when the male cashier neglected to greet me or really acknowledge my presence. No one else was in line. I get that working in a food court may not be the most stimulating of professions, but Cap’s has a good reputation, and if you’re gonna work in a food court, GVR is not the worst.
Maybe all the gray hairs made him cranky.
I don’t need a hearty, hello, welcome to Cap’s, but something more than silence isn’t too much to ask.
I had a $ 5 off coupon (written on the manager’s business card cause they were out of the $ 5 coupons when I bought a gift card) near Christmas. Of course I had trouble using the $ 5 off, apparently the female employee who gave it to me isn’t there now. I told them to phone a supervisor but no one did. I got the $ 5 off but it was a hassle.
The Bobbie I had was good, but the meh experience here turned me off from Cap’s.

Great location! Right inside the Green Valley Ranch casino, park on the roof of the parking garage for easy walk in access! Very friendly staff and great food!

One of the best sandwich shops in Vegas. Love the cheesesteaks, the Bobbie, and the Capastrami. I have never had anything here I didn’t like. I’ve been to several locations. This location is in the food court at GVR. I work next door so it’s convenient. If your dropping in just to eat, park on the top floor of the north parking garage. Entrance goes right to food court.

Capriotti’s really? Is this not the best place to grab the best sandwich in the world? I moved to Northern California, remote area 100 miles each of SF and the ONE thing I missed more than anything!!! (besides my ex) was CAPRIOTTI’S!!! omg. the capastrami /​the bobbi /​you cannot go wrong with this place it is THAT good.

Location of it is inside the food court in the green valley resort and casino. Recommend parking by the movie theatres, since the food court is closest to it. Cole wasn’t the best, but we still got extra. Service was great. Got our food fast. Only main downfall, they ran out of bread and we had to wait almost half an hour.

Was in town visiting a friend on a Sunday evening. We decided to make it easy and get some subs for dinner. We tried 3 different ones, pastrami, steak and cheese and the turkey. The each had a name but I can’t remember
I was very y disappointed with two of the three. Especially the turkey, stuffing and cranberry sauce one. I think they forgot to put the turkey on it. Terrible. Steak and cheese a bread on bread sandwich.
Pastrami was Okay. I think what saved it was the coleslaw and I’m pretty sure I tasted some Swiss cheese.
If you don’t have much of a choice I suppose the place is ok but maybe they can offer a little up charge for some extra meat. Or weigh the ingredients of the sandwiches so you get the right balance.

I am a huge Caps fan and I normally don’t frequent this location a lot, normally we’ll only stop here to get a bite before a movie, which we did last Friday night. I was quite impressed and felt compelled to share my good experience.
Here’s the rap sheet for this location:
Pros:
1.) Great customer service. There were 4 dudes working and they all had a grin on their face.
2.) This location gives you a free, small bag of chips just for checking into Unilocal.Score!
3.) Service was fast & efficient, our sandwiches were made correctly… the turnaround time is swift.
4.) This location serves french fries AND breakfast. This made me happy! Most locations do not serve either.
5.) Awesome location in GVR. Around lots of things… including the pool, the theaters, and The District. Plus, this location is open late which is perfect for late night drunken munchies ;) You can order anything from there to-​go.
6.) I got a coupon on my receipt for $ 3 off my next Capriotti’s purchase just by completing an easy peasy phone survey.
7.) Instead of only offering Caps’ generic bagged chips, this location also has name brand chips as well (Doritos, Lays, etc.)
8.) Clean!
Cons:
1.) Found a turkey bone in our sandwich. I just told management to be a little more careful. Luckily we didn’t bite down on it hard.
2.) The smoke flows in to the seating area of the food court as there are slot machines located nearby.
You can clearly see the pros outweigh the cons. We’ll definitely be back again and again. Who can resist their Bobbie? YUM!

Always delicious! Great portion, even the small is huge! The capastrami is sooo good!
I used to be a huge fan of the Bobbie. Thanksgiving on a sub! But even just there ham and cheese is delicious. Add on their delicious Sweet Peppers!
Staff is always friendly and eager to give tips on new sandwhich ideas. Most are young employees, so sometimes I catch some coversations that make me chuckle. But I love this place, and highly reccomend it!