Carl’s Jr.

Everyone here is always so friendly. I feel like I am getting really good sit down restaurant type of service but at a fast food place. Whoever is doing the hiring here is hiring great people.

Not really much to say about a fast food chain… you either like it or you don’t. Carls jr has always been on of my favorites. Lots of great flavor combos on their burgers and i love that they offer the low carb lettuce wrap for anything on the menu. Fried zucchini is my favorite side option

Definitely surprised. I rarely eat fast food but was starving on this particular day and had to stop. Had the new natural burger, not sure if it’s the pregnancy hormones talking but it was delicious and actually tasted like a real burger from a real restaurant. Not some slapped together junk. super friendly customer service. I’ll be back when I have a rare fast food craving.

A few months ago I had the pleasure of meeting an older gentleman and young woman at your store at 3866 Sahara. I explained I had experience in the industry as a supplier to Burger King. I didn’t ask who the gentleman was but he introduced himself as «the big boss» or something akin to that. I took the occasion to compliment the manager of the store who has excellent customer facing skills.
A couple of weeks ago I wanted to try a grass fed burger and went through the drive lane. Upon arrival home I found i had been given a completely different order than the one I placed. I called the store and a young women somewhat curtly told me to bring in the receipt and they would give me the correct order. Never apologizing she said she did not need my name just bring in the receipt.
Today I went to the store again and brought the bogo coupon with me. A gentleman, i believe to be a manager, not only did not apologize, he did not want to allow me to use the coupon with my receipt. After noting it was Carl’s Jr.‘s fault i had to come back at all and they should be willing to give me at least a free meal, much less with a coupon, for my inconvenience, he agreed. That was after chiding me for my attitude which was simply me standing my ground for what I knew would be the customer service level the owner would want, after meeting the above gentleman. Something called reasonable customer service.
I don’t need such a hassle and, shall i say, BS.
With Farmer Boys soon to open within a reasonable drive I will never return to a Carl’s Jr. in Vegas.
Oh the «grass fed» not good, not good at all…

Unfortunately my chicken sandwich was not crackin. Bread was hard & burnt, chicken was burnt and dry like jerky. Maybe the food is better when it’s not New Year’s Day. The fried zucchini were cool. Staff was nice but it would have been nice to also have a sandwich while the BF enjoyed his western bacon.

There are few things that annoy me more than when I hit the drive through… get home starving and ready to eat… only to discover that my order was completely messed up. This has happened almost every time I’ve been to this location. My fave thing on the menu is the teriyaki turkey burger. Each time I order it I stress that I do NOT want mayo. The response is always the same «mayo doesn’t come on that sandwich». Then when I get home and unwrap my meal I find loads of mayo on it. When people say they don’t want mayo… it’s because they can’t stand that disgusting lard and any trace of it will completely ruin their meal!
So make sure you check that your order was done correctly before driving home. On a good note… A+ for cleanliness and a friendly staff.

This is one of the better locations.
Always receive fast, friendly service here.
The staff is very sociable and talkative. Plus the food is always fresh, I haven’t had a bad experience here yet.

Just redeemed my Carls Rewards for a free meal !!! The meal was pretty good, but this location wasn’t the best. The food just didn’t taste the same, there was only one guy running the front. He was taking front orders, plus drivethru and bagging food!!! Seems like he needed a bit of help. If I had of been paying cash for the meal, I just might’ve sent it back or asked for a new burger to be made. But all and all it was ok.

This is the cleanest carls junior i have ever been too.
The staff is great amd service is fast.
The food tastes excellent.

I’ve been here once or twice now… Or a few more… I guess I’m a regular by now. Easily the best Carl’s I’ve ever been to. The staff is so friendly, service is FAST and really accurate, definitely exceeds expectations of a fast food joint. If you’ve given up hope of quick eats, check THIS location out. Whatever work ethic the management trains their employees with, it is instilled. And more times than not, that’s what brings my business around. I like the food, love the people. They all have smiles and they give me one every time I come. :)

Slow service. I’ve been sitting in my car for 20 minutes now. They are averaging 5 minutes a car. Good food but I just want a quick bite and go to bed already!!!
Update over 30 minutes now. Beware of midnight drive thrus.

Big Carl is great! I am a fan and they have great specials in our mail each week!

This place is very clean and the staff is super friendly

Your typical Carl’s Jr.
Though, we DID order a six dollar burger and a chicken club (they were out of both types of meat at the time, though, believe it or not).
I will say that the guy at the drive through window (I went sometime around 1AM) was exceptionally nice and courteous.