Why am I not surprised this place closed? We ordered dinner for delivery at our hotel while there on vacation during Christmas and New Year. Looking at the reviews, we were hopeful. Like very hopeful! Fast forward approximately one hour. Gary, the General Manager, met the hubby in the lobby to pay for our meal. Obviously there wasn’t an opportunity for inspection. Needless to say part of our order was missing and what was delivered was absolutely horrendous. I called immediately and another gentleman answered. He said hold on let me call Gary. He gets back on the phone and said Gary didn’t answer his cell. We agreed he’d have Gary call when he got back. Gary calls and I start explaining everything. He was apologetic about the food quality and the missing part of our order. He said he was going to refund me for several items ASAP, like that minute. Ok, thank you. Part with no hard feelings, right? I mean crap happens, right? Refund never happened, phone calls never returned and of course they’re out of operation now! Thank you Gary! You are the epitome of poor customer service and it’s probably best you’re closed… My guess, you guys will reopen under the same name and plaster a nice, cute little sign stating something like, UNDERNEWMANAGEMENT… Often times, it’s just the ploy to get customers back in the door without rectifying previous issues.
Kathy H.
Rating des Ortes: 1 Alpharetta, GA
Nice folks who run this place, so I’ll start with the positive: Great Thai tea( Unilocalers get a free small smoothie or one of a huge variety of other teas and smoothies with check-in). We bought a second Thai tea because the first one was so good! The hot and sour soup was actually pretty good, too, but no wontons to go with, so eating it just felt a little lonesome somehow. Thus ends the positive portion of my review: I would not revisit for the food. I love dumplings dearly, they would probably be part of my last meal if I was on death row, but these(though the folks there clearly took pains and lots of time to make them to order) were just not good. We ordered the pork and cabbage dumplings, a standard really, as we cook them all the time at home. These were huge(lots of food, so not a bad value…) but tasted sickly and were an odd salmon color. We left that plate unfinished. The other dishes we ordered to go with(calamari with XO sauce and kung pao shrimp) were also sadly sub-par and smothered with huge chunks of bell peppers. I wish these guys the very best going forward, and I make my comments here only in the hope that they can improve their food offerings because they are clearly trying hard, but I don’t think I would be able to make this journey again, it was just a way wrong turn for us as lovers of Chinese food(and especially dumplings).
Thea M.
Rating des Ortes: 4 Toronto, Canada
Cheerful house is hit and miss. We came here with the prior knowledge of Unilocal reviewers so were able to order appropriately. The salt and pepper wings were excellent! The chicken curry and Roti was also very good. We were not huge fans of the beef curry and rice that we ordered. The Kung pow chicken was intolerably sweet and not at all good. Overall, for the price we had a good meal and will be back for another try.
Ron A.
Rating des Ortes: 5 Tucson, AZ
The general manager was excellent, he went out of his way to make sure everyone was taking care of, even with a shortage in their staff. The food was excellent, awesome roasted duck. Great place. The real fruit smoothies are also must try.
Cynthya L.
Rating des Ortes: 5 Los Angeles, CA
Great take out. Quick and I would absolutely recommend to my friends in the future.
Alaina Y.
Rating des Ortes: 5 San Diego, CA
Their food is so delicious and the customer service is attentive and relaxing! Try their boba, too! YUM-YUM-YUMMA’S and it is FRESH. Not that powder stuff you usually get from boba places. I will definitely be returning. Also, they deliver. Gah, how AWESOME. Hope this place stays open and never leaves.
Lily Z.
Rating des Ortes: 4 Merced, CA
I ordered the duck which is a must for this restaurant. The skin is really crispy and the sauce is sweet.
Izzy B.
Rating des Ortes: 5 San Diego, CA
We just had lunch here. We ate at some very pricey restaurants while in LV, and had our best meal here. The food here is good and a good value. I had the Kung Pao Chicken lunch special. For $ 7.95 you get an entrée, flavorful egg drop soup, a cream cheese rangoon, and eggroll. My companion had orange beef which he enjoyed. The rice was cooked properly, not mushy. We had the homemade pork dumplings. They were tasty and well seasoned. The staff was friendly.
Audi D.
Rating des Ortes: 4 Henderson, NV
Order it for the second time this week. Definitely satisfy my Chinese craving that I must have more! Everything is extremely tasty! When I ordered the seafood pan fried noodles, I was expecting… some shrimp but as soon as I opened that box, KaPOW!-an assortment of seafood in every bite! The crab ragoons are an addiction. They did forget my cookie… but I will forgive them, this time!
Ada O.
Rating des Ortes: 5 North Las Vegas, NV
This time I ordered Beef Chow Fun. which not alot of Chinese restaurants have. And it was to die for delicious. Didnt even have to add salt. Very on point. I ordered it take out. now I can divide it into 3 meals. yummm! Great sevice and very clean… try this place. its sooooooo worth it! Oh love their sauces. the chinese mustard is to die for. you just want to drink it. I sware!
San San L.
Rating des Ortes: 5 Los Angeles, CA
This place takes me back to my awesome uni years in Tennessee. The General Tso’s Chicken and Crab Ragoons are dishes that I dont usually find in Chinese restaurants in L.A. So, it was fun when I saw the dishes on the menu. The place is clean and comfy. Service was fast and polite. 10⁄10. Food is sooo good, especially the General Tso’s Chicken. Not too sweet nor too spicy. A bit crunchy since it has the perfect amount of sauce. Pure deliciousness! Portion is large. Decent prices.
Michael K.
Rating des Ortes: 4 Las Vegas, NV
Do I need a reason to be cheerful? Absolutely not. But then comes along a business that makes me want to be more cheerful than I already am, and that place is Cheerful House Chinese Cuisine. What should I cheer on first? How about the hometown team aka the dumpling? Ok I’ll start with that. Big, tasty dumplings. Ones that make you go «mmm mmm mmmm». They make pork ones, fish ones, and shrimpy ones. You know I’m all about that. And then some. And you get a choice. Choices are wonderful. Pan fried, steamed, or in soup form. Try ‘em all. You know I did. Which one is the bestest? That’s up for you to decide. I’m keepin it on the rizzle this time, so I’ll go pan fried. They got some bubble tea dranks. I liked em, not too sweet for some of em. Chewy balls. Not too shabby. Shabbalicioso. To the max. Max Payne. In the membrane. Other then the dumpleroonies, they serve the usuals that you would normally see in a Chinese resto. But I gotta admit, it’s hella lotta betta than most places. Had a ton of fun with the chow fun. It was good enough to make a nun run to the sun. No pun intended. Note: the mapo tofu is more soy based here than chili based you would normally find, but hey, it was good so I is are not complaining. You know what I mean, you know what I’m sayin, kid. Like it, good value and portions. Fits my palate, that’s all I care about. JT says«it’s gonna be maaay», all about them dumplings.
Jin N.
Rating des Ortes: 3 Las Vegas, NV
I had high expectations for the dumplings due to rave reviews. The pork and cabbage dumplings were okay. I thought it was bland. The shrimp dumplings were a surprise… I questioned if it had any shrimp in it since they were over powered by the ground meat inside. The pan-fried dumplings lacked a crisp. I preferred the steamed ones more. Beef chow fun in black bean sauce was 3 stars okay. The flavor was not as rich as I had expected. The beef in it was very tender and juicy, and quite enjoyable. Mabo tofu– good, but maybe I hardly get blown away by this dish as a general item. It was underwhelming when it was first served, so we asked them to make it look more like the photo. The owner was super cool and remade this dish, which was a significant improvement. Fried calamari– was not bad either. Good stuff. Sesame chicken– good. Nice crunch and chicken was tender. They have an endless selection for their smoothies with boba. I got to try 5 different ones, and I gotta, say the cantaloupe was my favorite, with black sesame coming in second. Great service, owner is super nice, and very clean. We got a real kick out of the koi fish paper posters in the frames. I may be back, but will try more of the authentic dishes that others have reviewed.
Trina T.
Rating des Ortes: 4 Las Vegas, NV
I have to deduct a star after the third visit to the restaurant due to inconsistencies in the cooking of the food. This was our first time eating dinner here on a somewhat busy night. It took a moment for the food to arrive but they did check up on us to let us know what was going on, which I appreciated. When the sweet & sour pork came out, instead of that super thin, crispy, light coating, we had large pieces of meat that was thickly coated and some pieces were therefore harder to chew through. Still the flavors were there. The salt & pepper pork chop usually has a light dusting of the peppers, but this time it looked like mountain of pepper and it was very hard to eat as someone who cannot eat level 10 spiciness. They did apologize and removed it from our check in the end. I love this place still, and I hope that those kinks are fixed quickly. We decided to come at lunch time instead of dinner during the weekday when it’s a bit quieter. I won’t stop eating here, mind you. I’ll just watch them improve.
Erika N.
Rating des Ortes: 4 Las Vegas, NV
Thanks to Unilocal I decided to check this little joint out and let me tell you, it was great! The service was exceptional! The waiter was very attentive and even recommended their dumplings to us as one of their most popular dishes. We decided to try them out and they did not disappoint. They came with their signature sauces as well. We also ordered the crab rangoons which were average but nothing too great and the sesame chicken. Overall the food was good but the service is really what made this place awesome!
Mike B.
Rating des Ortes: 5 Las Vegas, NV
Came back for the dumplings. The soup broth was much better and the fish dumplings are still the best in the soup broth. Also had the steamed shrimp dumplings and the fried pork and cabbage dumplings and both were excellent as well. I brought my family and one of my coworkers who ordered the duck entrée which was so delicious. The portion was big. The meat was moist and the skin was crispy. The only entrée that was just okay was the beef chow fun in soy sauce. The noodles were chopped up into one inch pieces and I’d prefer if the noodles weren’t like that. Gary was still there to serve us and did an excellent job at that. At the time of check-in, there were still offers for free boba tea. Yum.
Frank M.
Rating des Ortes: 5 Las Vegas, NV
The dining area at Cheerful House is spacious and clean. I greatly appreciate how clean the tables are. Pictures of the food decorate the walls. That is cool, sometimes you just want to see the food before you order it and the food here comes out looking as it does in the pictures. Dumplings, dumplings, and more dumplings. Fish, Shrimp, Pork and cabbage, and the occasional special dumplings. You can have them pan fried, steamed, or in soup. They all taste great and come to you hot. I am a big fan of the Sweet & Sour Pork here. The pork was very tender and well seasoned with a nice crisp exterior. Not a piece of gristle in the batch. The sauce was elegant with an excellent balance between the sweet and sour. Nothing overly sweet like the neon red sauce found in many other establishments. I am going to have to try the other protein options with this sauce. Honey Walnut Shrimp. I remember seeing this item pop up on a Chinese menu for the first time. It was a curious combination of ingredients but it worked and I have liked it ever since. Cheerful House does this dish right. The customer service is as excellent as the food. Friendly and informative, our interaction with our server was very enjoyable. Cheerful House reminds me of my favorite Chinese restaurant when I was a child. As time went by and management changed, so did the flavors. One bite of the Sweet & Sour Pork at Cheerful House instantly brought me back to those memories of that first Chinese restaurant. I have found my favorite Chinese restaurant at Cheerful House and I can not wait to explore the rest of the menu.
Mike C.
Rating des Ortes: 4 Las Vegas, NV
Dumplings coming in hot! I haven’t tried anything else here since im not big on chinese food; however, i do love me some fat, delicious dumplings. Whether it be Mandoo, Gyoza, or Potstickers as long as it’s pork and cabbage i’m all for it. I tried both Pan Fried and Steamed Pork Dumplings here. Both delicious but steamed is more up my alley because I don’t feel as guilty loading up on the chili oil and dipping sauce. Actually steamed is not any much healthier, but i do subconciously feel better about it. But man, pan fried is soo good too. The wrapping has an attractive deep yellow crisp on one side and the fillings stuffed with juicy fragrance. Favorite dumplings in town. Even better than mom’s, oh whaaaa? Who said that? It’s better to dine in than to take out as they lose their integrity. Either way you’ll be leaving a lot more cheerful than you were before you came in. Don’t forget to grab some of fruit /boba milk tea. They use real ingredients here. Gary is the man!
Stefany V.
Rating des Ortes: 4 Las Vegas, NV
Delicious, divine dumplings with perfect skins, tons of filling, and a great price. At $ 7/8-piece order, available in three varieties and three cooks(pan-fried, in soup, or steamed), they are easily the highlight here. The basa fish variety with leeks and ginger are subtle but better steamed than in the soup, which I found bland. The pork and cabbage is best pan-fried to juicy, textured perfection. But dumplings aren’t all they do well here, the more traditional Chinese dishes are also a success. The half roast duck is a generous portion, with a lightly crisped skin and moist, flavorful meat, complemented by a thick, sweet house-made sauce. Lighten up your meal with a side of the garlic eggplant or Chinese broccoli. Will be coming back for garlic spinach, mapa tofu, and Chinese seafood gumbo(the dumplings are a given). If the food isn’t enough to draw you in, this is also a solid place to snag a smoothie or boba: they have 100 options to pick from, and you get a free small on your first visit with Unilocal check in! The specialty options with multiple fruits sound to be the best, they even feature an avocado-black sesame version.
Candace C.
Rating des Ortes: 4 Las Vegas, NV
The Skinny: delicious pan fried pork and cabbage dumplings which squirt juice in your mouth! The stir-fried dishes we ordered was good as well(4) service is excellent!(5) value: pretty good for a fast casual joint.(4.5 stars). FYI, this restaurant is tucked away in the same Plaza as the Smith’s across from i-naba. Okay. I’ll be honest. I was a bit skeptical with all the Crab Rangoon, moo goo gai pan, Sesame chicken on the menu. But I must admit, underneath it all? This place has some legit Chinese food. First of all, their dumplings are not listed on their regular menu. They have basa fish, vegetarian, and pork with Napa cabbage. You have 3 styles — in soup, steamed and pan-fried. All made in house and 8 dumplings will set you back $ 6.95. The pork and cabbage dumplings pan fried were our starters and boy, are they good! Literally the juice from the vegetables and pork squirt into your mouth as you bite into them. The wrapper was not too thick to detract from the filling inside. Delicious and tasted just like the ones we make at home. The basa fish dumplings(with leeks and ginger) we tried were also very good which we tried in soup. The flavor of the soup was okay but the main attraction, the dumplings, were pretty flavorful. We tried the braised tofu dish and the steamed eggplant with garlic($ 8.50 each). The hubs loved the braised tofu. We appreciated the fact the dish had good wok hai and was not overly sauced like most Chinese joints.(Good Chinese stir-fried dishes should not be sitting in goopy sauce. End of story.) The water chestnuts were a bit weird for me but other than that the dish was well constructed and tasted great. I really liked the steamed eggplant dish with garlic. I never thought to just steam it like fish and serve it with soy sauce. It eliminates the amount of oil normally used to cook eggplant and tastes much healthier. The eggplant texture was pillowy soft and fabulous. Will have to try this at home. We also received two free smoothies per the Unilocal check in promotion they have. The hubs got the green tea while I got the black sesame. Both were good but really for me the dumplings/food are the bigger attraction. Service was excellent, friendly and attentive. The restaurant is clean and spacious, making it good for families. FYI, Monday to Friday, they do have lunch specials featuring Chinese American type food for $ 7.95 and set menus as well. As a more casual restaurant, they do not have a large extensive menu like other Chinese restaurants do. However of what they do have, they execute very well. In reality, the thing that excites me about this place are the more traditional dishes they have here. Will definitely be back for more dumplings and to try other dishes. 4.5 starred review.